Message Tracking

Messages sent to and from Microsoft Exchange Server can be tracked to determine the cause of mail-related problems. You can:

• Track messages to locate slow or stopped connections.
• Find lost mail.
• Determine the delay on each segment of a route for link monitoring and performance tuning.
• Track an unauthorized message and remove it from the system.

Message tracking can be enabled on the MTA, information store, and Microsoft Mail Connector. When message tracking is enabled, each component handling mail records its activities in a log maintained by the system attendant on each server. The log becomes a trace of the processing of each message as the component receives, processes, and delivers it to the next component.

After you enable message tracking, you must restart all components writing to the tracking log for message tracking to take effect. For example, if you enable message tracking on MTAs, you must restart all MTAs in the site.