Enabling Message Tracking

Message tracking must be enabled for a component to begin recording activity in the tracking log. When you enable message tracking for any component, all similar components on servers in that site write to the tracking log. The default for message tracking is off (disabled) because excessive logging can affect server performance.

Enabling Message Tracking on MTAs or the Information Store

Use the MTA site configuration General property page to enable message tracking on all MTAs in the site.

1. In the Administrator window, choose Configuration or Information Store Site Configuration.
2. Double-click MTA Site Configuration.
3. Select the General tab.
4. Select Enable Message Tracking.
5. Restart the MTAs or information stores on all servers in the site.

Enabling Message Tracking on a Microsoft Mail Connector

Use the Microsoft Mail Connector Interchange property page to enable message tracking on the connector. You must enable message tracking separately on each Microsoft Mail Connector in the site.

1. In the Administrator window, choose Connections.
2. Double-click a Microsoft Mail Connector.
3. Select the Interchange tab.
4. Select Enable Message Tracking.
5. Restart the Microsoft Mail Connector.

Enabling Message Tracking on the Internet Mail Service

Use the Internet Mail Service Internet Mail property page to enable message tracking. Message tracking is enabled separately for each Internet Mail Service in a site. If your site has more than one Internet Mail Service, enable message tracking on each.

1. In the Administrator window, choose Connections.
2. Double-click an Internet Mail Service.
3. Select the Internet Mail tab.
4. Select Enable Message Tracking.
5. Restart the Internet Mail Service.