Administrator Program

Microsoft Exchange Server is designed to be easy for you to administer and to provide you with all the information you need. When an error occurs, there are many resources to fix the problem.

You can't connect to a server using the Administrator program.

Reasons	Actions
You do not have Administrator permissions for this site.	Have someone with the appropriate permissions use the Administrator program to grant you permissions for this site.
You do not have Administrator permissions for this site; the only person who does is unavailable.	Log on to Windows NT as the service account and start the Administrator program.

You can't open a server.

Reasons	Actions
There are no network connections to the server.	At the Windows NT command prompt, use the Net View \\servername command to check the network connections.
The server computer is not running.	At the Windows NT command prompt, use the Net View \\servername command to check the network connections.
The directory service is not running.	Establish a server monitor from another server in the site to determine the status of the directory.
You do not have Administrator permissions for this server or site.	Have someone with the appropriate permissions use the Administrator program to grant you permissions.

You can't modify an object.

Reasons	Actions
The object is in a different site in the same physical network.	Connect to a server in the site where the object is located, and modify it there.
You don't have permissions for the object.	Have someone with the appropriate permissions use the Administrator program to grant you permissions.
You need Add or Delete permission.	Use the Administrator program to modify the appropriate Permissions property page.

You can't view servers in another site.

Reason	Actions
If the servers have never been visible, either directory replication was not configured or it was unsuccessful.	Use a link monitor to test connections. If they are operating, configure directory replication from the other site to this one. Trace the path of the replication message in the message tracking log. Increase the diagnostics logging level for the Directory Replication Events category, and then check the Windows NT application event log for directory replication errors.

Another site isn't visible.

Reasons	Actions
Replication between sites has not been configured.	For information on connecting to other sites, see Microsoft Exchange Server Operations.
The directory is corrupted.	Restore the directory database from the tape backup.

You can't remove a recipient from a distribution list.

Reasons	Actions
The distribution list is in another site.	Connect to the server in the site where the distribution list is located, and modify it.
You do not have permissions to modify a distribution list.	Have someone with appropriate permissions make the changes or grant you permissions to modify it.

When you use the Browse button, you can't view a server.

Reasons	Actions
The server is not on this local area network (LAN) segment.	Type the name of the server in the Connect to Server box instead of using the Browse button.
The server is on this LAN segment, but it is not running.	Restart the server.
The server is on this LAN segment, but it is in a different site.	Browse from a server in the same site, or type the name of the server in the Connect to Server box instead of using the Browse button.

There are problems sending and receiving mail.

Reasons	Actions
The address is not correctly defined.	Modify the entries in the Address Space property page for the connector.
A message transfer agent (MTA) is down.	Use server monitors and message queues to locate the MTA.
The schedule is not set to transfer mail at this time.	Check the X.400 Connector or Dynamic RAS Connector Schedule property page.