Introduction to Microsoft Exchange Chat Service

This section provides an overview of Microsoft® Exchange Chat Service features and documentation, and explains how the service works on a Windows NT® network. It also defines terms that are both specific to Chat Service and common to general Internet Relay Chat (IRC) technology. Topics include:

• Quick Tour of Chat Service Features: Describes how Chat Service helps you set up and manage one or more chat servers.
• Quick Tour of Chat Service Documentation: Explains where to find the information you need to run and configure the service.
• How Chat Service Works: Provides an in-depth look at some of the key elements that make up the service, such as portals, user classes, and attack protection.
• Glossary: Defines terms that are both specific to Chat Service and common to general IRC/IRCX technology.

• Scenarios using Chat Service; see Microsoft Exchange Chat Service in Action.
• Setting up and configuring Chat Service; see Operating Microsoft Exchange Chat Service.

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