PRO AUDIOSPECTRUM PLUS AND
MULTIMEDIA PC UPGRADE KIT PLUS'S
MOST COMMONLY-ASKED
QUESTIONS AND ANSWERS
July 14, 1992
*********************PRO AUDIOSPECTRUM PLUS PACKAGE CONTAINS*******************
Media Vision Pro AudioSpectrum Plus Audio Adapter Card with built-in SCSI
CD-ROM interface
Pro AudioSpectrum Plus User's Guide v1.1
Pro AudioSpectrum Plus Installation Disk 1 & Disk 2 v1.2
Pro AudioSpectrum Plus Windows Drivers disk v1.2
Monologue v3.0 For DOS disk
Pro AudioSpectrum Plus Quick Start v1.0
Recording Plus bit Digital Audio instruction sheet
Monologue User's Guide
Monologue Text to Speech Synthesizer Read Me First
Pro AudioSpectrum Plus Product Registration Card
*Contact Media Vision Customer Service (not Technical Support) if you do not
have the current version which is v1.2 on the Installation Disks and Windows
Drivers Disk.
THE BUNDLED SOFTWARE CONSIST OF:
Stereo Studio F/X
SP Spectrum
Software Controlled Mixer (PAS.EXE)
TrakBlaster Pro
Monologue v3.0 for DOS
Music and Sound Effects Library
AudioMate
Windows Drivers and Pocket Tools
****************MULTIMEDIA PC UPGRADE KIT PLUS PACKAGE CONTAINS****************
The Pro AudioSpectrum Plus Audio Adapter Card with a built-in Sony CD-ROM
interface (non-SCSI). And everything that comes with the Pro AudioSpectrum
Plus package plus the following:
Sony CDU-535 CD-ROM Drive (non-SCSI) with drive rails and screws
CD-ROM Cable Driver Kit (The CD-ROM drivers are included in the
Installation Disk 1)
One CD-ROM Caddy
Sierra King's Quest on CD-ROM
Macromind Action on CD-ROM & Manual
Introduction to Nautilus on CD-ROM
Lotus 1-2-3 For Windows With Multimedia Help on CD-ROM (Shipped by Marketing upon receiving the Product Registration Card from the customer.)
*********************************ABBREVIATIONS*********************************
PASPLUS = Media Vision Pro AudioSpectrum Plus
PAS16 = Media Vision Pro AudioSpectrum 16
PAS8 = Media Vision Original Pro AudioSpectrum 8-bit board
TB = Media Vision Thunder Board
AdLib = Adlib sound card
SB = Sound Blaster sound card
MPU-401 = Roland's proprietary MIDI interface protocol
BBS = Bulletin Board System
WIN31 = Windows 3.1
RMA = Return Material Authorization number
***********************************SOUND TYPES*********************************
Digital Audio = Recorded sounds, usually speech and sound effects.
These sounds are produced by the Digital-To-Analog
Converter (DAC) on the PASPLUS. WIN31 uses the
file extension .WAV for digital audio.
Synthesized Audio = FM sounds, usually music but can also be used to
produce speech and sound effects. These sounds
are produced by the FM Synthesizer on the PASPLUS.
WIN31 uses the file extension .MID for synthesized
audio.
CD Audio = CD-Audio Red Book sounds. These sounds are pro-
duced by the CD-ROM drive, not by the sound board.
PC Speaker = Crude music tones, speech and sound effects pro-
duced by the System Timer Chip on the motherboard.
These sounds are played back by the internal PC
Speaker.
**********************************FILE FORMATS*********************************
WAV File Format:
4 bytes 'RIFF'
4 bytes <length>
4 bytes 'WAVE'
4 bytes 'fmt '
4 bytes <length> ; 10h - length of 'data' block
2 bytes 01 ; format tag
2 bytes 01 ; channels (1=mono, 2=stereo)
4 bytes xxxx ; samples per second
4 bytes xxxx ; average samples per second
2 bytes 01 ; block alignment
2 bytes 08 ; bits per sample
4 bytes 'data'
4 bytes <length>
bytes <sample data>
For MIDI file format, please contact
The International MIDI Association
5316 W. 57th St.
Los Angeles, CA 90056
310-649-6434
Note: MIDI files cannot be converted to WAV, and WAV cannot be converted to
MIDI.
**************************SUPPORTED SCSI CD-ROM DRIVES*************************
INTERNAL DRIVES:
Chinon CDS-431. Contact Chinon at 310-533-0274 to get
the 40-pin to 50-pin converter.
Hitachi CDR-3650
NEC CDR-80, CDR-82, CDR-83, CDR-83J, CDR-83M, CDR-84
Sony CDU-541
Texel DM-3020, DM-3021
Toshiba XM-3201B
EXTERNAL DRIVES:
Chinon CD-SC (Sony CDU-8001), CD-SC Plus (Sony CDU-8002)
CD Technologies Porta-Drive
Chinon CDX-431
Denon DRD-253
Hitachi CDR-1553S, CDR-1650, CDR-1750S
IBM 3510
Laser Magnetics CM212, CM214, CM231
NEC CDR-35, CDR-36, CDR-36M, CDR-72, CDR-73, CDR-73M,
CDR-74, CDR-77
Panasonic CR-501-S
Pioneer DRM-600 6-disc changer
Sony CDU-6211, CDU-7211
Texel DM3010, DM-3120, DM-5020, DM-5021, DM-5120,
DM-7120A, DM-7120B
Toshiba XM-3201A, XM-3301, XM-5100A
If your CD-ROM drive is not on this list, it will NOT work with the PAS16 (the
SONY CDU-535 and the Laser Library are non-SCSI). If it is on this list and
you would like to use the PAS16's SCSI interface to control the CD-ROM drive,
please contact Media Vision Sales at 1-800-845-5870 to order an Internal SCSI
Cable/Driver Kit for $39.00 or an External SCSI Cable/Driver Kit for $79.00.
************************PASPLUS TECHNICAL SPECIFICATIONS***********************
The PASPLUS sound card uses two sets of DMAs and IRQs. See the default set-
tings in sections below.
Does not support hardware compression.
SB's DAC supports hardware decompression (2:1,3:1,4:1). PAS16's DAC does not
support this.
No hardware support for MPU-401.
The PASPLUS comes in one of two versions of built-in CD-ROM interface, SCSI
interface and Sony CD-ROM interface. The SCSI interface has a 50-pin connector
on the left edge of the board. The Sony interface has a 40-pin connector on
the left edge of the board, which only supports the Sony CDU-535 and the Laser
Library.
The card measures 7 7/8" and 3 7/8" and requires up a 16-bit slot.
The LINE IN and LINE OUT are 1/8-inch stereo jacks.
Supported speakers are 4-ohm or 8-ohm speakers, self-amplified speakers are
optional.
The MIC IN is 1/8-inch mono jack. Supported microphones are 600 to 10K ohm
dynamic.
The Internal CD-Audio Connector at J5 is a 5-pin header connector, 0.100" space
header, pin 1=ground, 2=right in, 3=ground, 4=left in, 5=ground.
The MIDI/Joystick Port has a D-15S connector type. The pinouts are:
1 +5VDC
2 JOYSTICK 1 FIRE 1
3 JOYSTICK 1 X
4 GROUND
5 GROUND
6 JOYSTICK 1 Y
7 JOYSTICK 1 FIRE 2
8 +5VDC
9 +5VDC
10 JOYSTICK 2 FIRE 1
11 JOYSTICK 2 X
12 MIDI OUT (GROUND on MIDI Mate and Thunder Board)
13 JOYSTICK 2 Y
14 JOYSTICK 2 FIRE 2
15 MIDI IN (+5VDC on MIDI Mate and Thunder Board)
DEFAULT DMA AND IRQ SETTINGS
*********USED BY THE PRO AUDIOSPECTRUM PLUS SECTION OF THE SOUND CARD**********
DMA 3 at default. Selectable between (0,1,2,3,5,6,7) by changing the D:x para-
meter of MVSOUND.SYS in CONFIG.SYS. Low-order DMAs are (0,1,2,3). High-order
DMAs are (5,6,7).
IRQ 5 at default. Selectable between (2,3,4,5,6,7,10,11,12,13,14,15) by chan-
ging the Q:x parameter of MVSOUND.SYS in CONFIG.SYS. Low-order IRQs are (2-7).
High-order IRQs are (10-15).
IRQ 15 is used by the Sony CD-ROM driver at default. Selectable between (2-7,
10-15).
Note: All DMAs and IRQs must be different to prevent conflicts. Also some
computers do not support high-order DMAs and IRQs. Please contact the computer
manufacturer for assistance.
*****************************PASPLUS'S I/O ADDRESS MAP*************************
Refer to pages 1-42 and 43 in the PASPLUS User's Guide.
DEFAULT DMA, IRQ AND I/O PORT SETTINGS
**************USED BY THE SOUND BLASTER SECTION OF THE SOUND CARD**************
DMA 1. This setting is fixed if SB compatibility is enabled.
IRQ 5 at default. Selectable between (2,3,5,7) by changing the Q:x parameter
of MVSOUND.SYS. Please note that this IRQ is shared between the PASPLUS
section and SB section of the sound card. Running SB_ON allocates this IRQ to
the SB section. Running SB_OFF allocates it to the PASPLUS section.
I/O 220h at default. Selectable between (220h,230h,240h) by changing jumper
J10 on the sound card.
The version of SB's DSP (processor) that is supported is v1.5.
*************************STANDARD TROUBLESHOOTING STEPS************************
Generic CONFIG.SYS:
DEVICE = C:\WINDOWS\HIMEM.SYS
FILES = 30
BUFFERS = 10
LASTDRIVE=X
(For CD-ROM drive. Refer to the SCSI Interface section below.)
DEVICE = C:\PROAUDIO\MVSOUND.SYS D:X Q:X V:X J:X T:X
(Refer to the PASPLUS Software Installation section below.)
DEVICE = C:\WINDOWS\SMARTDRV.EXE 2048 512
DEVICE=C:\PROAUDIO\TSLCDR.SYS /D:MVCD001 /R /P:3
(SCSI CD-ROM driver. Refer to the SCSI/Sony CD-ROM Interface
section below.)
or DEVICE=C:\PROAUDIO\SONY_PFM.SYS /D:MVCD001 /I:X /S:32 /P:3
(Sony CD-ROM driver. Refer to the SCSI/Sony CD-ROM Interface
section below.)
Generic AUTOEXEC.BAT:
@ECHO OFF
PATH = C:\;C:\DOS;C:\WINDOWS;C:\PROAUDIO
PROMPT $P$G
C:\PROAUDIO\MSCDEX.EXE /D:MVCD001 /M:10 /L:X /V
(CD-ROM driver. X is the drive letter assigned to the CD-ROM
drive. Refer to the SCSI/Sony CD-ROM Interface section below)
1. Reduce to the generic CONFIG.SYS and AUTOEXEC.BAT.
2. Reduce the computer's CPU speed. Usually this can be accomplished by
turning off the TURBO mode or disabling the internal/external memory
cache by going into the computer's CMOS setup.
3. Reduce the computer's bus (I/O CLK) speed to 8MHz. The PASPLUS was
designed around the IBM AT specification which uses this bus speed.
Please note that this is not the same as the CPU speed. Once everything
works fine at 8MHz bus speed, you can experiment at a higher bus speed.
4. Remove other peripheral boards from the computer, such as scanner board,
tape backup,...
5. Try the PASPLUS in another 16-bit slot.
6. Try the PASPLUS in another computer.
7. If you don't hear any sound, recheck the speakers/headphones connections.
************************PASPLUS HARDWARE INSTALLATION**************************
1. Q: Do I have to change any jumpers before I install the PASPLUS?
A: The default settings will work in most computers. Only try with
different IRQ (in CONFIG.SYS) and I/O port (at J10) settings if
you experience any problems or know that these settings are used
by another peripheral board in the same system.
2. Q: How do I change the DMA and IRQ settings for the PASPLUS section
of the sound card?
A: The PASPLUS's DMA and IRQ can be changed by changing the D:x and
Q:x parameter on the MVSOUND.SYS statement in the CONFIG.SYS
file.
3. Q: How do I change the DMA, IRQ and I/O port settings for the SB
section of the sound card?
A: The SB's DMA is set at 1 and cannot be changed. After running
SB_ON, the SB's IRQ can be changed by changing the Q:x in
CONFIG.SYS. The SB's I/O port can be changed by changing the
jumper J10 on the sound card.
4. Q: Can the PASPLUS section and the SB section share the same set-
tings?
A: The PASPLUS's DMA setting must be different from the SB's DMA 1
to prevent a DMA and IRQ conflict. The IRQ is shared between
the two sections; running SB_ON allocates the IRQ to the SB
section, and running SB_OFF allocates the IRQ to the PASPLUS
section.
5. Q: What are the symptoms of a DMA and IRQ conflict on the PASPLUS
section?
A: DMA conflict causes digital audio to be distorted or no digital
audio. It can also cause the system to hang, reboot or issue
parity error. IRQ conflict causes digital audio to loop and no
synthesized audio.
6. Q: What are the symptoms of an IRQ and I/O port conflict on the SB
section?
A: The game does not produce digital audio or digital audio is
distorted, or, running the game causes the computer to lock up.
7. Q: What causes a Memory Parity Error?
A: A DMA conflict.
8. Q: Which jumpers on the sound card can I change?
A: The only ones that can be changed are the SB jumpers: J10 for
I/O port, J11 for DMA 1
9. Q: How do I enable/disable SB compatibility mode?
A: To enable SB mode, run SB_ON; the IRQ set by Q:x in CONFIG.SYS
will become SB's IRQ. To disable SB mode, run SB_OFF; the IRQ
will become PASPLUS's IRQ. If you would like to disable SB
compatibility completely, i.e. so that the SB section will not
use DMA 1, IRQ or I/O, float both of the shunts for J10 and J11
(by putting the shunt on one pin only).
10. Q: Does the PASPLUS work in a 486/50, or, What computers does the
PASPLUS work in?
A: The PASPLUS was designed around the IBM AT specification. It
will work in a 486/50 if the bus (I/O CLK) speed is lowered down
to 8MHz. Please note that this is not the same as the CPU speed.
Once it works fine at 8MHz bus speed, you can experiment at a
higher bus speed.
************************PASPLUS SOFTWARE INSTALLATION**************************
1. Q: How much disk space is needed to load all the files on the hard
drive?
A: About 5-6MB.
2. Q: What drivers can be loaded high?
A: If there is sufficient upper memory available, you can load
MVSOUND.SYS, TSLCDR.SYS (or SONY_PFM.SYS) and MSCDEX.EXE high.
3. Q: I have just received a new version of the PASPLUS Installation
Disks. Can I install it over the old version?
A: It is best to remove the PROAUDIO directory including all sub-
directories first before you install the new version.
4. Q: Why does the INSTALL program only allow DMA 1 or 3 to be
selected?
A: Most existing DOS applications only support DMA 1 and 3. You
can use a text editor such as MS DOS 5.0's EDIT to change the
D:x parameter on the MVSOUND.SYS statement in CONFIG.SYS.
5. Q: The INSTALL program causes my computer to lock up, or, How do I
manually install the software?
A: To manually install the PASPLUS software on Installation Disks
1 & 2, do as follows:
Add the "C:\PROAUDIO" to the path statement in AUTOEXEC.BAT.
Reboot the computer.
MD C:\PROAUDIO
MD C:\PROAUDIO\MIDI
MD C:\PROAUDIO\WAVE
MD C:\PROAUDIO\STEREOFX
MD C:\PROAUDIO\TBPRO
Copy LHARC.EXE from the PASPLUS Installation Disk 1 to
C:\PROAUDIO.
Copy DIGISNDW.LZH to C:\PROAUDIO\WAVE.
Copy MIDI.LZH to C:\PROAUDIO\MIDI.
Copy MOD.LZH to C:\PROAUDIO\TBPRO.
Copy PROGRAMS.LZH to C:\PROAUDIO.
Copy PASPLUS.SYS to C:\PROAUDIO.
Copy CHORD.WAV to C:\PROAUDIO.
Rename PASPLUS.SYS to MVSOUND.SYS.
Copy SFX.LZH from the PASPLUS Installation Disk 2 to
C:\PROAUDIO\STEREOFX.
From the C:\PROAUDIO directory, type LHARC X PROGRAMS.LZH
From the C:\PROAUDIO\WAVE, type LHARC X DIGISNDW.LZH
From the C:\PROAUDIO\MIDI, type LHARC X MIDI.LZH
From the C:\PROAUDIO\TBPRO, type LHARC X MOD.LZH
From the C:\PROAUDIO\STEREOFX, type LHARC X SFX.LZH
Add the following line to CONFIG.SYS:
DEVICE=C:\PROAUDIO\MVSOUND.SYS D:3 Q:5
Reboot the computer.
6. Q: What is MVSOUND.SYS for?
A: It enables the PASPLUS to produce sound under DOS and is also
required for WIN31 drivers.
7. Q: After I installed the PASPLUS Installation Disks and reboot the
computer, right after MVSOUND.SYS finishes loading, I hear
crackling/scratchy noises coming out of the speakers.
A: Make sure your Installation Disks have the current version of
1.2. Add "T:1" to the end of the MVSOUND.SYS statement. Save
CONFIG.SYS and try again. Refer to page 1-25 of the PASPLUS
User's Guide v1.1 for an explanation.
8. Q: What parameters does MVSOUND.SYS support?
A: D:x, where x is (0,1,2,3,5,6,7) for DMA for the PASPLUS section
of the sound card.
Q:x, where x is (2-7,10-15) for IRQ for the PASPLUS or SB
section of the sound card.
J:x, where x is 0 or 1, 1 is for Joystick Enabled (default),
0 is for Joystick Disabled.
V:x, where x is from 1 to 100, which is the initial volume
setting.
T:x, where x is 0 or 1, 1 is to use the on-board oscillator,
0 is to use the motherboard's oscillator. Some computers
such as 486/33 OPTI have improperly-designed oscillator
which causes the OPL3 FM chip on the PASPLUS to produce
random noises. See page 1-25 of the PASPLUS User's Guide
v1.1 for an explanation.
Note: Not all software support high-order DMA and IRQ (for
example, TrakBlaster Pro).
****************************SCSI/SONY CD-ROM INTERFACE*************************
1. Q: What is TSLCDR.SYS?
A: This is a SCSI CD-ROM driver written by Trantor Systems. It
comes with the SCSI/Cable Driver Kit. The current version is
1.46B. The parameters that are supported are:
D:x, where x is any device name that you assign to the CD-ROM
device.
R is for reset.
2. Q: What is SONY_PFM.SYS?
A: This is a Sony CD-ROM driver written by Trantor Systems. It
comes with the Installation Disk 1 of the Multimedia PC Upgrade
Kit Plus. The parameters that are supported are:
D:x, where x is any device name that you assign to the CD-ROM
device.
I:x, where x is an interrupt number different from the interrupt
set in MVSOUND.SYS.
S:32, is for speed--the number 32 cannot be changed.
P:3, is for fetch and seek--the number 3 cannot be changed.
3. Q: What is MSCDEX.EXE?
A: This is Microsoft CD-ROM Extensions. The current version is
2.21. The parameters that are supported are:
D:x, where x is the same device name that is assigned to the
CD-ROM device by TSLCDR.SYS (or SONY_PFM.SYS).
M:x, where x is the number of 2K memory buffers, 10 is usually
used.
L:x, where x is the drive letter you want to assign to the
CD-ROM drive.
V is for a verbose listing of information about memory usage.
E is for expanded memory usage.
4. Q: Which CD-ROM drives can I use with the PASPLUS?
A: If the PASPLUS has a SCSI interface, you can use any drives
listed in the SUPPORTED SCSI CD-ROM DRIVES section above. If
the PASPLUS has a proprietary Sony CD-ROM interface, you can
only use the Sony CDU-535 or Laser Library. Media Vision will
provide an optional External CD-ROM Cable/Driver Kit to allow
you to connect the PASPLUS-Sony version to the Laser Library
which is an external CD-ROM drive.
5. Q: Do I have to use the PASPLUS's SCSI interface to control my
CD-ROM drive which has its own controller?
A: No. All that you have to do is to make sure that the CD-Audio
signals are routed from the CD-ROM drive to the PASPLUS. There
are 2 ways of doing this. The first way is to use a custom audio
cable to connect the PASPLUS's internal audio input at J5 to the
CD-ROM drive. This custom audio cable is part of the SCSI
CD-ROM Cable/Driver Kit and is not available separately. If you
would like to build this cable, please contact Customer Service
to request for the cable specification to be faxed.
6. Q: I already have a SCSI adapter in my system. Will I have to re-
move it if I install the PAS16? Can multimple SCSI adapters
co-reside in my PC?
A: You can have as many SCSI adapters in the same system as there
are available slots. The PAS16's SCSI will not interfere with
other SCSI adapters. The only possible conflicts would be con-
flicts with DMAs, IRQs and I/O port used by the sound card.
7. Q: I have the Sony CDU-535 CD-ROM drive(or Laser Library). Can I
use the PASPLUS-SCSI version to control the Sony drive?
A: No. This Sony drive uses a proprietary Sony CD-ROM interface.
Media Vision will release the PASPLUS-Sony internal or external
version, in the near future to work with this drive. Please
contact Customer Service after 8/1 to be added to a waiting list
for us to contact you when this version is available.
8. Q: Can I use the PASPLUS-SCSI version to control other SCSI
devices?
A: Yes. Trantor Systems can be reached at 510-770-1400 for a
$59.00 driver set which supports all SCSI hard drives, removable
hard drives and magneto-optical drives. Currently there is no
driver support for tape drives or scanners.
9. Q: I used to have the original PAS8 board and a SCSI/Cable Driver
Kit and have just updated to the PASPLUS-SCSI version. Do I
need an updated version of the CD-ROM drivers?
A: Contact Customer Service for a free driver update for both
TSLCDR.SYS and MSCDEX.EXE.
10. Q: I have the ATI Graphics Ultra (or Vantage) and when the
TSLCDR.SYS driver loads it detects two SCSI addresses. I also
experience problems with digital audio and get a red screen on
WIN31.
A: Make sure you have TSLCDR.SYS v1.46B or later.
11. Q: Which SCSI Interface is used on the PASPLUS? How do I write
device drivers for it?
A: The PASPLUS-SCSI version uses the Zilog's Z5380. Contact Media
Vision Customer Service for documentation on the chip's speci-
fication and the PASPLUS Software Developer's Toolkit. This
software toolkit is currently under development. Customer
Service is currently taking a waiting list.
12. Q: What is the transfer rate of the PASPLUS's SCSI (or Sony) CD-ROM
interface?
A: It has a maximum transfer rate of 690KB/sec.
13. Q: I get the error "No SCSI host adapter found".
A: First, the SCSI CD-ROM driver is board dependent. If you would
like to use the PASPLUS to control the CD-ROM drive, you need
to use our TSLCDR.SYS driver v1.46B or later; otherwise, if you
would like to use another SCSI controller (such as Adaptec or
Future Domain) to control the CD-ROM drive, you need to use its
driver(contact the SCSI controller manufacturer for the driver).
Second, check the internal, flat ribbon SCSI cable to make sure
it is properly connected to the PASPLUS.
14. Q: I get the error "No devices respond on this SCSI host adapter".
A: First, make sure one of the computer's power cables has been
connected to the back of the CD-ROM drive. Second, check the
internal flat ribbon SCSI cable to make sure it is properly
connected to the back of the CD-ROM drive.
15. Q: I get the error "Device driver not found: MVCD001. No valid
CD-ROM selected".
A: First, if you are using DR DOS 6.0, it is necessary to change
the device name for both TSLCDR.SYS and MSCDEX.EXE statements
from "MVCD001" to "TSLCD". Second, make sure that the device
name in both of these statements match.
16. Q: I get the error "Incorrect DOS version".
A: If you are using MS DOS 5.0, MSCDEX.EXE v2.2 requires that
CONFIG.SYS has the statement "DEVICE=C:\DOS\SETVER.EXE". You
should not get this error if you have MSCDEX.EXE v2.21. This
driver comes with our SCSI/Cable Driver Kit or can be downloaded
from Microsoft Multimedia BBS at 206-936-4082.
17. Q: I get the error "Invalid drive specification" when I type the
drive letter assigned to the CD-ROM drive.
A: First, make sure that you have "LASTDRIVE=X" in the CONFIG.SYS
file, where X is the next logical drive letter after the letter
assigned to the CD-ROM drive in the MSCDEX.EXE statement.
Second, make sure that the TSLCDR.SYS (or SONY_PFM.SYS) driver
statement precedes any driver statement that creates a RAM drive
such as RAMDRIVE.SYS. Third, check if the TSLCDR.SYS (or
SONY_PFM.SYS) and MSCDEX.EXE drivers have been loaded up
properly.
18. Q: I get the error "CDR 101: Drive not ready".
A: First,make sure that you are not trying to read a CD-Audio disk.
Second, check in the internal, flat ribbon SCSI cable to make
sure it is properly connected. Third, move the TSLCDR.SYS (or
SONY_PFM.SYS) and MSCDEX.EXE statements to the end of CONFIG.SYS
and AUTOEXEC.BAT. Having these statements at the beginning can
sometimes cause this problem. Fourth, reduce to the generic
CONFIG.SYS and AUTOEXEC.BAT and try again.
19. Q: I get the error "CDR 103: CD-ROM not High Sierra or ISO-9660
format reading drive X. Abort, Retry or Ignore?"
A: First, check to make sure that you are not trying to read a CD-
Audio disk. Second, this is usually caused by a software con-
flict. Reduce to the generic CONFIG.SYS and AUTOEXEC.BAT and
try again.
20. Q: At boot up, when the SONY_PFM.SYS loads, it causes the printer
to print the screen.
A: The driver on Installation Disk 1 will cause this problem.
Download the current version of SONY_PFM.SYS in the file
SONYBUS.ZIP from the BBS, or contact Customer Service to have
Installation Disks (and Windows Drivers) Disks v1.2 sent to you.
21. Q: When the SONY_PFM.SYS loads, it takes 5 minutes to load making
it look like the computer has locked up.
A: This problem will appear if the Sony CD-ROM drive is not ins-
talled in the system. Remark out the driver if this is the
case.
22. Q: I do not hear any CD-Audio at all, or, How do I connect the
internal CD-Audio cable?
A: The internal CD-Audio cable may not have been properly connected
or it is defective. There are two ways to route CD-Audio. The
first way is to use a custom audio cable to connect the
PASPLUS's internal audio input at J5 to the CD-ROM drive. This
custom audio cable is part of the SCSI CD-ROM Cable/Driver Kit
or included with the MPC Kit Plus, and is not available separa-
tely. If you would like to build this cable, please contact
Customer Service to request for the cable specification to be
send to you.
23. Q: Does the PASPLUS support CD-ROM XA (extended audio)?
A: No. This feature may be supported in the future.
24. Q: When I run an INSTALL program or any program on a CD-ROM disk,
the drive light keeps flashing and the program does not execute.
A: This is caused by an interrupt conflict. Remove the "/I:15"
from SONY_PFM.SYS. Save CONFIG.SYS and try again. If problem
is resolved, put back this "/I:X", where X is a different inter-
rupt to try with.
*********************************STEREO STUDIO FX******************************
1. Q: Activating "Record" in SFX disconnects the channels.
A: This problem has been reported to Engineering.
************************************SP SPECTRUM********************************
1. Q: TAPIMV issues the error "FM sound card not found."
A: Make sure your Installation Disks have the current version of
1.2. Add "T:1" to the end of the MVSOUND.SYS statement. Refer
to page 1-25 of the PASPLUS User's Guide v1.1 for an explana-
tion.
2. Q: I have the Media Vision MIDI Mate v1.0 (MIDI connector box)
which worked fine on the PAS8. After I upgraded to the PASPLUS,
MIDI IN does not work using the same MIDI Mate.
A: Inside the MIDI Mate, there is a chip at U1 (next to the MIDI
cable) called an opto-isolator. The old part number is 6N136.
For the MIDI Mate to work with the PASPLUS, it needs the new
part number which is 6N138. Contact Customer Service for an
RMA number to have this chip updated if you have the old part
number.
3. Q: The FMEDIT section in the PASPLUS User's Guide has missing pages
to describe the Mixer, Display Setup, Trigger Note, Quitting,
and Pop-up Windows.
A: Please contact Customer Service for a copy of this sent by mail.
4. Q: I don't hear any sound when I play a .ROL or .MID in SP
Spectrum.
A: Make sure that Port is set to 2 for playing songs using the
internal FM synthesizer. Set Port to 1 for playing out of an
external MIDI equipment. Refer to the SP Spectrum section in
the PASPLUS User's Guide for additional information.
5. Q: I get the error "Run time error. Divide by 0" when I run SP
Spectrum.
A: This is caused by an incorrect setup of the memory manager,
commonly seen in QEMM and Wytek co-processor in 486 machines.
Contact Quarterdeck or the manufacturer of the memory manager
for assistance with reconfiguration.
*******************************TRAKBLASTER PRO*********************************
1. Q: While running TBPRO, a MOD file plays for 20 seconds then abrupt-
ly stops and system hangs up.
A: This is caused by a DMA conflict. Make sure the PASPLUS section
is not set for DMA 1 unless the SB compatiblity has been dis-
abled.
2. Q: Does TBPRO support high-order DMA and IRQ?
A: No. TBPRO only supports DMA 1,3 and IRQ 2,3,5,7.
***********************************MONOLOGUE***********************************
1. Q: Running Monologue causes my computer to lock up.
A: Monologue uses the SB section of the sound card. Monologue de-
faults to IRQ 7 where as the SB section of the sound card de-
faults to IRQ 5. To change Monologue's IRQ setting to match
the card's setting, run Monologue's INSTALL. Press [F2] to
select a sound accessory. Select the "Media Vision Products"
driver and press [Enter]. Use the TAB key to highlight the
IRQ settings. Then use the up arrow key to select IRQ 5 (or
which ever IRQ is selected for MVSOUND.SYS). Press [Enter]
when done.
2. Q: All possible SB's IRQs have been tried and Monologue still
locks up or does not produce any audio.
A: Select the "AdLib" driver instead of "Media Vision Products"
and try again.
3. Q: Dr. DOS 6.0's memory manager causes Monologue to lock up the
computer when using ALT-T to activate Monologue.
A: First, run MEMMAX -U to disable upper memory. Second, run
Monologue. Third, run MEMMAX +U to re-enable upper memory.
4. Q. The TALKDRVR.SYS is missing from the Monologue v3.0 For DOS
disk.
A: This driver was provided with Monologue v2.0 and has been
removed from the disk for v3.0 by the software manufacturer
(First Byte).
5. Q: The Monologue User's Guide indicates that there should be two
5 1/4" disks.
A: There is only one 5 1/4" disk.
6. Q: The "Alt-T" key combination does not work.
A: Some programs like WordPerfect or WordStar also use the same
key combination which will create a conflict with Monologue.
To resolve this problem, you need to assign a new hot key com-
bination. Go into the Monologue directory. Run CONFIG.BAT.
Select "Set speech and Display Parameters". From the Info
Screen, select "Skip". Hit Tab and save this. Back at the Main
menu, select "Change Hot Key Assignment". Choose a new Alt key
combination that will not conflict with the program you wish to
run.
7. Q: Monologue's "Alt-T" key combination does not work properly.
Sometimes it does and sometimes strange things happen.
A: First, delete the Monologue directory completely. Re-install
Monologue and then try again.
8. Q: When I run "SAYFILE filename.doc" at the DOS prompt nothing
happens.
A: SAYFILE.BAT is missing a parameter to allow a DOC filename to be
passed to the SAYF.EXE so that it can speak the file.
Modify SAYFILE.BAT by changing the third line from "SAYF" to
"SAYF %1" and then try again. Run "SAYFILE filename.doc".
Press Enter. Then a graphical screen will display. Press
Enter again and the file will be spoken.
***********************************AUDIOMATE***********************************
1. Q: I am having trouble running Animator Pro with Audiomate.
A: TAPIMV2 needs to be updated to support Animator Pro. Please
contact Customer Service if you would like to be added to a
waiting list for the update.
*****************LOTUS 1-2-3 FOR WINDOWS WITH MULTIMEDIA HELP******************
1. Q: Lotus 1-2-3 with Multimedia Help requires 4MB virtual memory to
run under WIN31. WIN31 crashes when Lotus is initialized.
A: Go to the Control Panel. Select 386 Enhanced. Select Virtual
memory. At default, virtual memory size is set to 0KB and Type
is Temporary. Select Change. Click on the down arrow in the
Type field and select Permanent. Click on OK, and answer YES
to all the prompts. Restart WIN31 and try again.
***********************WINDOWS DRIVERS AND POCKET TOOLS************************
The Windows Drivers disk uses InstallSHIELD v1.3 by The Stirling Group.
1. Q: What do I need to do before I install the PASPLUS Windows
Drivers disk?
A: If you have the PAS8 Windows drivers installed or have an older
version of PASPLUS drivers, go into the Control Panel, Drivers,
and remove all of the following drivers (if present):
Media Vision aux volume driver [MCI] Media Vision MCI driver
Media Vision mixer [MCI] Mixer control
Media Vision wave driver Pro AudioSpectrum mixer
Pro Audio MIDI driver Pro AudioSpectrum Wave/MIDI/Aux
Voyetra/Media Vision OPL3 FM driver
Restart WIN31 and then install the new drivers.
Or, if you have Norton Desktop For Windows which will interfere
with our Windows Driver's INSTALL program. To work around the
problem, go into SYSTEM.INI, [boot] section. Replace
"SHELL=NDW.EXE" with "SHELL=PROGMAN.EXE". Install the Windows
drivers, restart WIN31, and make sure that all sounds work.
Replace the "PROGMAN" by "NDW" in SYSTEM.INI. Restart WIN31.
Go into Program Manager, File, Run to execute "SETUP /P" so
that Norton will register the Multimedia Tools Group which has
just been created.
Or, if you are using DR DOS 6.0's SHARE which causes our INSTALL
program to crash the system. To work around the problem, remove
SHARE. Re-boot the computer. Then install our Windows drivers.
2. Q: While installing the PASPLUS WIN31 drivers, I get the error "You
must first load Multimedia Extensions."
A: First, go into the Control Panel, Drivers applet to check the
installed drivers list. There must be MIDI Mapper, Timer, [MCI]
Sound, [MCI] MIDI Sequencer. Second, check the SYSTEM.INI file.
Under the [boot] section, there should be "DRIVERS=MMSYSTEM.DLL".
If any of these items are missing, WIN31 has not been properly
installed. Installing WIN31 over an older version of windows
may have caused this problem. The only solution is to install
WIN31 from scratch and then install the PASPLUS drivers.
3. Q: After the PASPLUS Windows drivers installation, starting WIN31
causes the error "Can't find ver. 2.00 of VDMAD.386."
A: Some Windows applications replace this driver by their own DMA
driver, such as Norton tape backup software which puts under
the [386Enh] section of the SYSTEM.INI, the statement
"DEVICE=VDMADX.386". First, put a semi-colon ";" infront of
the whole statement. Second, add the statement
"DEVICE=*VDMAD" to the beginning of the [386Enh] section.
Restart WIN31 and try again.
4. Q: Do I need MVSOUND.SYS for Windows?
A: Currently, yes. In the future, the PASPLUS's Windows drivers
will not have to depend on MVSOUND.SYS.
5. Q: Can I use different IRQ and DMA settings under Windows, than
under DOS?
A: The DMA set in SYSTEM.INI for Windows can be different from
the DMA set in CONFIG.SYS for DOS as long as Windows is started
in 386-Enhanced mode. However, if WIN31 is started in standard
mode, you must make the settings the same.
6. Q: What is the advantage of using a high-order DMA and IRQ?
A: High-order DMA allows 16-bit DMA transfer which enables the
MVPROAUD.DRV sound driver to handle digital audio more
efficiently and also to provide more available DMA selections.
High-order IRQ only provides more available IRQ selections.
7. Q: I have just received the latest version of the PASPLUS Windows
Drivers disk. Do I have to remove the older version first?
A: Yes. Please read the beginning of this section for the list of
drivers to remove. Then restart WIN31 before installing the new
drivers.
8. Q: Sound plays normally under DOS using the selected DMA and IRQ
setttings, but loops under Windows using the same DMA and IRQ
settings.
A: This is caused by an IRQ conflict. Edit the SYSTEM.INI file to
change the IRQ setting under [mvproaud.drv] section.
9. Q: Pro Mixer's wave meter points at the beginning of the red area
instead of at zero.
A: The WIN31 Drivers and Pocket Tools v1.4 will resolve this
problem. Please contact Customer Service after 8/1 to check if
this version is available.
10. Q: What do I have to do before I can record using Pocket Recorder
or Sound Recorder?
A: Go into Pro Mixer or Pocket Mixer to set the audio input source
to recording mode.
11. Q: Does the Pocket Recorder support the Cut, Copy and Paste
features?
A: These features will be supported in the next release. Please
check with Customer Service after 8/1 to find out if a new
version of Windows Drivers and Pocket Tools v1.4 is available.
12. Q: I get the errors "Can't find input device with pid." and "Can't
find output device with pid." when trying to run Pocket
Recorder.
A: Make sure the MVSOUND.SYS statement appears in CONFIG.SYS and
that the driver loads properly when the computer boots up.
13. Q: I get the error "PREC has caused a General Protection Fault
error in USER.EXE..."
A: This error occurs most frequently in 286 computers and also in
faster computers which have less than 2MB of virtual memory
under Windows. To help us troubleshoot this problem, first,
please download PRECGPF.ZIP (PREC.EXE with GPF error checking)
from the BBS. Second, run DRWATSON.EXE (a WIN31 utility).
Third, run the new Pocket Recorder. When WIN31 issues the GPE,
all the necessary information are stored in DRWATSON.LOG.
Fourth, print out this log and fax it to Technical Support.
14. Q: While recording under Pocket Recorder, if I open/close/use other
applications, there are clicking/popping sounds that also get
recorded.
A: This problem has been reported to Engineering and is currently
being researched.
15. Q: Pocket Recorder's OLE (Object Linking & Embedding) does not work
properly.
A: The OLE feature is not fully implemented. Please document the
problems in detail and fax or mail to Technical Support to be
forwarded to Engineering.
16. Q: A file recorded using RECFILE.EXE (PASPLUS's DOS utility) plays
back fine under Pocket Recorder but this same file will not
play back under Media Player. And under Sound Recorder, loading
this file will cause the "General Protection Fault Error In
Sound Recorder".
A: A new version of RECFILE.EXE, dated 6-22-92 or later, does not
have this problem. On BBS, download PPLUSREC.ZIP. On Compuserve,
download TOOLS.ZIP.
17. Q: How do I play CD-Audio under WIN31?
A: First, put a CD-Audio disk into the CD-ROM drive. Failure to do
this will cause the [MCI] CD-Audio driver to not install pro-
perly. Second, go into the Control Panel, Drivers. Click on the
Add button. Select "[MCI] CD-Audio" driver. Click on the OK but-
ton. WIN31 will prompt you for the Microsoft Windows Disk 4.
Third, after this driver has been properly installed, go into
Media Player. Select Device. CD-Audio should be one of the
choices for you to select from.
18. Q: I do not get any FM sound when I run DOS games under the DOS
shell of Windows.
A: The OPL3 FM synthesizer chip on the PASPLUS can operate in
either OPL3 (4-operator) mode or 3812 (2-operator) mode. Under
Windows, Voyetra's OPL3.DRV driver puts this FM chip into the
OPL3 mode to produce rich FM sounds. However, existing games
only support the 3812 mode. This driver will put the OPL3 chip
back in 3812 mode upon exiting WIN31 to go back to DOS.
However, wihle still under Windows, if the user attempts to run
a DOS game or application which supports AdLib, FM sound will
not be audible.
19. Q: Under Media Player, CANYON.MID plays properly but when I play
other MIDI files, I don't hear any music.
A: WIN31 only supports General MIDI. The MIDI files that you have
may be Non-General MIDI. Try the following. Go into Control
Panel, MIDI Mapper. Select the Pro AudioSpectrum setup. Click
on Edit. Under the Port Name column, select "Media Vision FM
Synth" for channels 1-10 and 13-16 and then save the setup.
Now all MIDI songs should play; however, they may not sound
correct.
************************************PAS.EXE************************************
1. Q: How do I adjust the volume for the SB section of the sound card.
A: Run "PAS SET SB TO XX" where xx is 0-100.
2. Q: DOS software produces no volume or very low volume, especially
after exiting WIN31.
A: Run "PAS RESET" and try again.
********************************RECFILE, PLAYFILE******************************
1. Q: How do I use the command parameters Vxxx, V+xxx and Fx for
RECFILE.EXE?
A: Vxxx, where xxx is a number from 000-127 for voice-activated
level. Only sounds at and above this level get recorded.
V+xxx, where xxx is 000-127. Record all when voice is activated
at threshold.
Fx, where x is between 0-6 and selected using the following
guidelines:
Filter Value Limiting Frequency Sampling Rate Frequency Range
6 18 KHz 44 KHz near CD
5 16 KHz 32 KHz cassette
4 12 KHz 24 KHz FM radio
3 9 KHz 18 KHz AM radio
2 6 KHz 12 KHz telephone
1 3 KHz 6 KHz male voice
0 0 KHz mute
2. Q: When PLAYFILE.EXE starts and stops, it produces a "popping"
sound.
A: Get a newer version of PLAYFILE.EXE. Please download
PPLUSREC.ZIP from the BBS.
3. Q: I do not hear any sound when I play back under WIN31's Media
Player a file which has been recorded using RECFILE.EXE.
A: Get a newer version of RECFILE.EXE. Please download P16REC.ZIP
from the BBS.
4. Q: I get the error "File is full or blocked" when I run
RECFILE.EXE.
A: This problem is caused by slow system throughput. First,
reduce to a generic CONFIG.SYS and AUTOEXEC.BAT. Second, make
sure the hard disk has been optimized (unfragmented). Third,
try at a lower sampling rate or try recording to a ramdrive
(use DOS's RAMDRIVE.SYS).
*******************************CD-ROM APPLICATIONS*****************************
1. Q: After running Compton's Multimedia Encyclopedia, I only hear
sounds out of one channel.
A: When Compton's plays digital audio (represented by .WAV file
extension), it puts the CD-ROM drive into mono mode and also
shuts down one channel. For a temporary solution, you need to
do a cold boot to reset the CD-ROM drive. To resolve this
problem, download COMPTONS.ZIP from the BBS or contact Customer
Service to have this file sent via mail.
2. Q: While installing MS Bookshelf, at 99% completion, installation
aborts with an error message in SETUP.INF file.
A: First, back up SETUP.INF. Second, go into SETUP.INF and remove
all lines that start with a semi-colon ";" and then save it and
re-install Bookshelf.
3. Q: National Geographic Society's Presidents Starting With George
runs fine but does not produce audio.
A: This application supports SB. During installation, the driver
statement "DEVICE=SNDBK12.SYS 1" gets added to CONFIG.SYS.
This driver defaults to IRQ 7 and I/O port 220h and DMA 1.
The SB section of the sound card defaults to DMA 1, IRQ 5 and
I/O port 220h. Edit the CONFIG.SYS to show "DEVICE=SNDBK12.SYS
1 5 220", where 5 is for IRQ 5 and 220 is for I/O port 220h, or
which ever settings you have for the SB section of the sound
card.
*************************************GAMES*************************************
All SB games use DMA1, an IRQ and an I/O port.
Some SB games look for the following statement in AUTOEXEC.BAT:
"SET BLASTER=A220 Q5 D1 T3", where
A220 is for I/O port 220h, or which ever I/O port is selected at J10.
Q5 is IRQ 5, or which ever IRQ is selected for MVSOUND.SYS in CONFIG.SYS.
D1 is for DMA 1 which is required for SB compatibility.
Try with T2 or T3 for timer.
Other SB games do not look for this statement to find the settings but allow
you to set the settings via an install program or by modifying a configuration
file.
A few games default to certain settings and do not allow the user to change
these settings to match the board settings.
Make sure that the game's settings match with the settings used by the SB
section of the sound card. At default, the SB section uses IRQ 5, I/O 220h.
Refer to the game's user guide or contact the game manufacturer for assistance.
Some games do not work properly if the computer is running in TURBO mode. On
most computers, there is a TURBO button on the front. If this button is not
found, disabling the internal/external memory cache in the computer's CMOS
setup achieves the same result.
1. Q: The joystick does not work at all or does not work properly when
using the PASPLUS's joystick port.
A: First, some computers have a built-in joystick port on the
motherboard. Other computers have a multi-I/O board that has a
joystick port. Make sure that only one joystick port is enabled
and the other one is disabled. Second, if the computer is too
fast that may also cause a problem. Reduce the computer's BUS
(I/O CLK) speed and try again. Refer to your computer's user's
guide for instructions on how to adjust the BUS (I/O CLK) speed.
2. Q: I do not get any sound effects and/or music while running games,
or, the sounds produced by the games are very faint.
A: Run "PAS RESET" and then try running the games again.
3. Q: I have games that have already been installed before I installed
the PASPLUS. These games are still playing through the internal
PC Speaker.
A: You need to re-select the sound card or re-install each game.
Please refer to the guides for these games or contact the game
manufactuers for assistance.
4. Q: Links, The Golf Game, by Access, causes my computer to lock up.
A: Links defaults to IRQ 3 and I/O 220. And the PASPLUS defaults
to IRQ5 and I/O 220. Run SETBLAST.EXE (which came with Links)
to change the defaults used by Links to match whichever settings
used by the PASPLUS.
5. Q: Wing Commander II, by Origin, causes my computer to lock up or
does not produce any digital audio.
A: First, make sure you have enabled speech in the WC II's
INSTALL.EXE program. Second, make sure you have expanded me-
mory. Third, if you use QEMM 6.0, the "Stealth" option may
distort sounds and lock up the computer. Fourth, check the WC
II's WC2.CFG file. At default, this file contains "v a904 c27",
where "c" indicates Sound Blaster driver, "2" indicates I/O
220, and "7" indicates IRQ 7. Change these two digits to match
the SB settings on the PASPLUS.
6. Q: Falcon 3.0, by Spectrum Holobyte, does not play any radio voice
messages and produces popping sounds.
A: Try running the computer in non-TURBO mode or by disabling the
internal/external memory cache. If the problem persists, please
contact Spectrum Holobyte at (510) 522-1164 to request a
software patch. The current revision is D. Any problems that
you experience using this patch should be reported back to
Spectrum Holobyte.
7. Q: I have some Disney Software games a that have problems with
digital audio.
A: Please contact Disney Software at (818) 567-5340 to request a
software patch. Any problems that you experience using this
patch should be reported back to Disney Software.
8. Q: I have some Lawrence Productions games that have problems with
digital audio.
A: Please contac Lawrence Productions at (800) 421-4157 to request
an updated CT-VOICE.DRV. Any problems that you experience using
this patch should be reported back to Lawrence Productions.
9. Q: a. LHX, by Electronic Arts, only plays sounds out of the
internal pc Speaker.
b. Ultima V1, by Origin, produces distorted/noisy sound
effects and music.
A: Please slow down the computer and try again. This game does
not abide by the sound requirements of the FM synthesizer chip,
creating a problem when running in fast machines.
10. Q: Robin Hood, The Legend of the Long Bow, by Sierra, produces poor
or no digital audio.
A: If the PASPLUS is currently set at IRQ7, please select a diffe-
rent IRQ, for example IRQ5, and then try again.
11. Q: My game requires that I load the AdLib SOUND.COM or the Creative
Labs SBSOUND.COM driver before starting up the game.
A: Media Vision has developed our own version of this driver.
It is currently available on our BBS. The filename is FM.ZIP.
12. Q: Ultima Underworld does not produce any digital audio. Music
plays fine.
A: After you have finished installing the game and selected the
Sound Blaster driver. Run UWSOUND, which comes with Ultima
Underworld, to select the IRQ setting to match with the
PASPLUS's IRQ setting.
13. Q: I am having trouble running Interplay's Star Trek: The 25th
Anniversary. Can't select the Pro AudioSpectrum from the
sound options.
A: The Pro AudioSpectrum option is for the PAS8. The PAS8 uses a
2-operator FM synthesizer chip, and the PASPLUS uses a
4-operator FM synthesizer. The AdLib or SB sound options should
work fine.
14. Q: After exiting Windows 3.1 and running Sierra's Mixed-Up Mother
Goose, FM sounds are faint. Cranking up volume helps but ex-
poses background noise.
A: The PASPLUS's VPASD.386 driver will be updated to resolve this
problem.
15. Q: I am having trouble running Microprose's Gunship 2000.
A: Microprose has developed new sound drivers which can be down-
loaded from our BBS. The file name is GUNSHIP.ZIP which contains
different driver files for different IRQ settings. During
GS2000's setup routine, select the AdLib driver. Select the
correct driver from this zip file to match with the IRQ setting
set by MVSOUND.SYS. The drivers assume DMA 3 on the PASPLUS
and PAS16 and DMA 1 on all other cards.
16. Q: I am having trouble running Kings Quest V on CD. Music plays
fine but there is no speech.
A: First, try "PAS RESET". Second, make sure that the SB driver
has been selected. Third, make sure that the CD-ROM drivers
have been properly loaded and that the CD-ROM drive is respon-
ding since KQ5 needs to access the CD-ROM drive to play speech.
17. Q: I am having trouble running Microprose's F1-17. Sounds play at
the wrong speed.
A: This game plays FM synthesized audio. Make sure your Instal-
lation Disks have the current version of 1.2. Add "T:1" to
the end of the MVSOUND.SYS statement. Refer to page 1-25 of
the PASPLUS User's Guide v1.1 for an explanation.
18. Q: Does Wolfenstein 3D work on PASPLUS?
A: Yes. We have tested this game and found it to work properly on
PASPLUS.
19. Q: Does Sherlock Holmes on CD work on PASPLUS?
A: Yes. We have tested this game and found it to work properly on
PASPLUS.
******************************BUS MASTERING DEVICE*****************************
1. Q: I hear periodic clicking sound or static noise whenever the hard
disk's light goes on (while drive is being accessed).
A: Lower the bus on-time and increase the bus off-time by the same
amount so that the on-time is smaller than the off-time, or ex-
periment to find the best ratio. We discovered this from using
the Adaptec 1542B SCSI Hard Disk Controller. The install program
for this card adds the following statements to CONFIG.SYS:
DEVICE=C:\ASPI4DOS.SYS /N11 /F5
DEVICE=C:\ASPIDISK.SYS
Where N11 is 11/16ms and F5 is 5/16ms (default settings). The
problem was resolved when we changed to N5 and F11.
**************************SOFTWARE DEVELOPER TOOLKIT***************************
1. Q: I need a software developer toolkit.
A: We are currently working on it. Please contact Customer Service
after 8-1-92.
******************************OS/2 DRIVER SUPPORT******************************
1. Q: Are there any plans to support OS/2 v2.0?
A: Yes, we are currently working on it. Please contact Customer
Service after 10-1-92.
******************************WINDOWS NT SUPPORT*******************************
1. Q: Are there any plans to support Windows NT?
A: Please check with Customer Service after 10-1-92.
***************************HOW TO REACH MEDIA VISION***************************
Main: 800-348-7116 and 510-770-8600
Fax: 510-770-8648 and 510-770-9592
Sales: 800-845-5870
Contact Media Vision Technical Support for technical assistance on:
Stereo Studio F/X, SP Spectrum, Software Controlled Mixer (PAS.EXE),
TrakBlaster Pro, Monologue v3.0 for DOS, Music and Sound Effects Library,
AudioMate, Windows Drivers and Pocket Tools. For other software packages
including Windows 3.1, please contact the software manufacturers for assistance.
If you need software update, a Return Material Authorization (RMA) number for a defective product, RMA status, or have any non-technical customer-related issues, please contact Customer Service. If you have technical questions that are not covered in this list, please contact Technical Support via phone, fax or BBS.
Customer Service and Technical Support can be reached at:
800-638-2807 and 510-770-9905
CompuServe: GO MEDIAVISION
BBS: 510-770-0968 (2400 Baud)
510-770-0527 (9600 Baud)
8 Bits, No Parity, 1 Stop Bit
Assign your own account name and password.
To download a file, for example PPLUSWIN31.ZIP, do as follows:
At the Main Menu, select F for Files.
At the Files Menu, select D for Download.
Enter in the filename here.
--
Ken Germann ZZZZ EEEE OO SSS ZEOS International, Ltd.
support@zeos.com INET Z E O O S Technical Support Dept.
uunet!zeos!support UUCP Z EE O O SS 530 5th Ave N.W.
800-228-5390 VOICE Z E O O S St. Paul, MN 55112
612-633-7337 ZZZZ EEEE OO SSS FAX 612-633-4607
