<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML//EN"> <html> <head> <meta http-equiv="Content-Type" content="text/html; charset=x-x-big5"> <meta name="GENERATOR" content="Microsoft FrontPage 2.0"> <title>Chapter 4 Problem Solving and Service Information.</title> </head> <body background="../ICON/Body.jpg" bgcolor="#FFFFFF" text="#000000"> <p align="center"><a name="Menuitem"><font color="#FF7D00" size="5" face="arial"><b>Chapter 4 Problem Solving and Service Information.</b></font> </a></p> <p align="center"><a name="Menuitem"><font size="6" face="Times New Roman"><b>SCSI</b></font></a></p> <p align="center"><a name="Menuitem"></a></p> <p><a href="#SCSI3"><font size="5" face="Times New Roman">Q:</font><font size="3" face="Times New Roman"> Why does the computer keep showing the message </font><font size="3"></font><font size="3" face="Times New Roman">SCSI not found</font><font size="3"></font><font size="3" face="Times New Roman">?</font></a></p> <p><a href="#SCSI2"><font size="5" face="Times New Roman">Q:</font><font size="3" face="Times New Roman"> If there is one third-party SCSI card installed in the computer, is it all right to connect the scanner to it?</font></a></p> <p align="center"><a href="#SCSI2"></a></p> <p><a name="SCSI3"><font size="5" face="Times New Roman">Q:</font><font size="3" face="Times New Roman"> Why does the computer keep showing the message </font><font size="3"></font><font size="3" face="Times New Roman">SCSI not found</font><font size="3"></font><font size="3" face="Times New Roman">?</font></a></p> <p><font size="5" face="Times New Roman">A:</font><font size="3" face="Times New Roman"> </font><font face="Times New Roman">After the installation of the driver, the </font><font face="Times New Roman">DTC3181X/DTC3151X SCSI Host Adapter</font> <font face="Times New Roman">should be shown in the section of </font><font face="Times New Roman">SCSI Card</font><font face="Times New Roman">under the System Properties window like the following picture.</font></p> <p align="center"><img src="../ICON/Image4.gif" width="409" height="447"></p> <p></p> <p><font face="Times New Roman">If there is a cross mark in front of the </font><font face="Times New Roman">DTC3181X/DTC3151X SCSI Host Adapter</font><font face="Times New Roman">like the following picture,</font></p> <p></p> <p align="center"><img src="../ICON/Image5.gif" width="409" height="447"></p> <p></p> <p><font face="Times New Roman">then there are something wrong. Follow the actions listed below will help to solve the problem:</font></p> <p><font face="Times New Roman">The SCSI card does not install in your computer or the SCSI card does not connect well into the slot.</font></p> <p><font face="Times New Roman">Install the SCSI card and make sure the SCSI card is inserted firmly into the slot.</font></p> <p><font face="Times New Roman">The fuse burned out.</font></p> <p><font face="Times New Roman">To prevent the SCSI card form the damage of the unstable power supply or short, the fuse will temporary burns off and SCSI card does not work. To solve the problem, please shut down the computer for few minutes and fuse will recover automatically and the SCSI card works again.</font></p> <p><font face="Times New Roman">The SCSI card is conflict with other add-on cards such as sound card.</font></p> <p><font face="Times New Roman">Try to remove all add-on cards and boot computer again. If the scanner works, it is obvious that there is the conflict between SCSI card and add-on cards.</font></p> <p><a name="SCSI1"></a></p> <p><a name="SCSI2"><font size="5" face="Times New Roman">Q:</font><font face="Times New Roman"> If there is one third-party SCSI card installed in the computer, is it all right to connect the scanner to it?</font></a></p> <p><font size="5" face="Times New Roman">A:</font><font face="Times New Roman"> The scanner is compatible to ASPI-compatible SCSI card. Since MiraScan, the TWAIN driver of the scanner, supports standard ASPI-compatible SCSI card. For the better performance, we recommend you to use the SCSI card bundled with the scanner.</font></p> <p align="center"><a name="SCSI2"></a></p> </body> </html>