COMPANY INFORMATION
MAXTOR CORPORATION
211 River Oaks Parkway, San Jose, CA 95134
Maxtor Corp., headquartered in San Jose, Calif., designs and
manufacturers high-performance Winchester and optical data storage
products ranging from 105 megabytes to 1.2 gigabytes in the
1.8-inch, 3.5-inch and 5.25-inch form factors. Maxoptix
Corp., which is owned jointly by Maxtor and Japan-based Kubota
Corp., is a leading supplier of optical storage products. Maxtor
stock trades under the NASDAQ symbol MXTR.
FOR TECHNICAL SUPPORT
1-800-2-MAXTOR or 1-800-262-9867 (U.S.)
1-303-678-2045 (Outside U.S., Canada, and Europe)
+353 1 2041111 (Europe)
1-303-678-2260 Fax
MAXTOR BULLETIN BOARD SERVICE
14400 Baud or lower (8,1,N) (303) 678-2222
14400 Baud or lower (8,1,N) +49 89 963 131 (Europe)
For Maxtor customers with access to a modem, a 24-hour, seven days
a week bulletin board service is available. You may use the
bulletin board service to access and/or download information and
utilities maintained in the Maxtor data files, (i.e., test
utilities, drive specifications, jumper options). You may also
communicate with Maxtor through electronic mail using the bulletin
board service. The bulletin board service supports 14400
baud and lower and uses eight data bits, one stop bit and no
parity.
MAXTOR MAXFAX SERVICE
1-800-2MAXTOR or 1-800-262-9867 (U.S. Canada)
1-303-678-2618 (Outside of U.S., Canada and Europe)
+353 1 204 1122 (Europe)
Use a touch-tone phone to call and order documents from this
automated fax retrieval system. MaxFax will automatically send
requested material to the fax machine phone number specified during
the ordering session.
MAXTOR NO QUIBBLE SERVICE PLAN
If you purchased the Hard Drive Kit and did not receive all of the
components listed on the packing list, call 1-800-2-MAXTOR and
replacement parts will be sent free of charge.
In the unlikely event that your Maxtor Hard Drive requires repair,
Maxtor will promptly send you a replacement hard drive. For
advanced replacement, call 1-800-2-MAXTOR. You will be asked to
provide the serial number of your Maxtor Hard Drive and a
replacement hard drive will be shipped to you in less than
forty-eight (48) hours. If the hard drive is in warranty there
will be no charge for the repair. If the hard drive is out of
warranty you will be advised of the repair charges and your credit
card will be billed.
Use the packaging material you receive with the replacement hard
drive to return the defective hard drive to Maxtor. Be sure to
place the hard drive in the anti-static bag provided before packing
the hard drive in the shipping container. Attach a copy of the
receipt or bill of sale bearing the appropriate Maxtor serial
numbers as proof of purchase. Return to the address indicated on
the shipping label provided.
Please note that if the defective hard drive is not returned to
Maxtor within thirty (30) days, your credit card will be billed for
the replacement hard drive shipped to you.
INSTALLATION INSTRUCTIONS
Maxtor, in conjunction with Ontrack Computer Systems, has created
a quick and easy process for installing your Maxtor 3.5 Inch IDE/AT
Hard Drive (hard disk) under DOS or DOS with Windows. Please take
a moment to review the following steps.
STEP 1
If you have not installed your Maxtor Hard Drive into your
computer, please stop and refer to your Maxtor Hard Drive
Installation Guide.
STEP 2
Insert your PC-DOS or MS-DOS diskette into your floppy drive and
turn on your computer. If your Maxtor Hard Drive is going to be
the secondary drive in the system, you may skip using the diskette
and just turn on the system, allowing it to boot from your existing
hard drive. Note that DOS versions 3.3 and higher are supported.
STEP 3
If you booted from your DOS diskette, remove this diskette and
insert the Disk Manager Hard Disk Installation Software diskette
provided in this package. If you booted from your existing hard
drive, insert the Disk Manager diskette and type A: and press
enter.
STEP 4
Type DM and press enter to start Disk Manager. Disk Manager will
automatically load a few programs and check your system
configuration. If Disk Manager is unable to locate the hard drive,
there may be a problem with the cable connections completed when
the hard drive was installed in the computer.
STEP 5
Disk Manager has an extensive on-line help facility. If at any
point during the installation you do not understand your choices
you may press the F1 key for more information.
STEP 6
The first selection on the main menu, "Easy Disk Installation",
will be highlighted. Press enter to choose this selection.
STEP 7
Disk Manager will show you how many hard drives were found in your
system. Confirm the selection (if correct) by pressing enter. If
Disk Manager has detected the wrong number of hard drives, there
may be a problem with the cable connections completed when the hard
drive was installed in the computer.
STEP 8
The types of hard drives displayed on your screen should show the
exact configuration Disk Manager found in your system. Use the
arrow keys to move the highlighted bar over the description of your
Maxtor Hard Drive and press enter.
CAUTION: Be very careful to make the correct selection on this
step. If at any point Disk Manager warns you that existing data or
partitions have been found on your hard drive, press the Esc key to
back up to this menu and verify again that you selected the correct
hard drive to install.
STEP 9
Disk Manager will automatically set up the correct drive type in
your computer and choose the best selection of partitions to
maximize the space available for DOS. At this point, it will
automatically perform the necessary tasks to complete the
installation and let you know when the process is complete.
STEP 10
After Disk Manager has completed the installation, turn off and
unplug the computer. Replace the computer cover, plug in and turn
on the computer. The installation of your Maxtor Hard Drive is
complete.
Disk Manager License Agreement
NOTICE TO CUSTOMER; THIS LEGAL AGREEMENT BETWEEN YOU AND ONTRACK
SPECIFIES THE TERMS UNDER WHICH ONTRACK GRANTS YOU A LICENSE TO USE
THE SOFTWARE, AND IS EFFECTIVE UPON YOUR RETAIL PURCHASE, TELEPHONE
ORDER/SHIPMENT/INVOICE, PURCHASE ORDER, OR OTHER CONFIRMATION OF
SALE. ANY CONTRARY POSSESSION OR USE IS UNAUTHORIZED; IN SUCH CASE
PROMPTLY RETURN THE SOFTWARE (AND ALL WRITTEN MATERIALS AND
CONTAINERS) TO THE PLACE WHERE YOU OBTAINED THEM.
1. LICENSE GRANT. Ontrack Computer Systems, Inc. ("Ontrack")
grants to you (either as an individual or entity) a personal,
non-transferable, and non-exclusive right to use the Software on a
single computer. The "Software" is DISK MANAGER (R) Hard Disk
Installation Utility for DOS, the Installation Guide/Instruction
Manual, other documentation and packaging, and is in "use" on a
single computer when it has been loaded into temporary memory (i.e.
RAM) or installed into permanent memory (e.g. hard disk, CD-ROM, or
other storage device) of that computer. Use of the Software on
multiple computers is not permitted. You may transfer your license
rights to another with the written permission of ONTRACK, only
under the following conditions: You must transfer a copy of this
License Agreement, all documentation, and at least one complete,
unaltered copy of the Software to the other party. You must, at
the same time, either transfer all your other copies of the
Software to the transferee or destroy them.
2. COPYRIGHT. The Software is copyright 1985-1995 by Ontrack
Computer Systems, Inc. and is protected by United States copyright
laws and international treaty provisions. All rights reserved
worldwide. You must treat the Software like any other copyrighted
material (e.g. a book or musical recording) except that you may (a)
make copies solely for backup or archival purposes, and (b)
transfer the Software to no more than a single computer as
described above. No part of the written materials may be
reproduced, transmitted, transcribed, stored in any retrieval
system, or translated into any language by any means with the
express written permission of Ontrack.
3. OTHER RESTRICTIONS. You may NOT: (a) transfer, rent, lease,
or sublicense the Software; (b) decompile, reverse assemble, or
reverse engineer the Software; (c) make any telecommunication data
transmission of the Software; or (d) permit use of the Software in
a: (i) computer service business; (ii) network; (iii) timesharing;
or (iv) multiple CPU or multiple user arrangement unless all CPU's
and/or users are properly individually or site licensed by Ontrack.
4. TERMINATION. This License will terminate immediately without
notice from Ontrack if you fail to comply with any provision of
this License, including without limitation using the Software on
other than a single computer. Upon termination, you agree to
destroy the Software including all documentation and copies. This
is in addition to and not in lieu of any criminal, civil or other
remedies available to Ontrack.
5. NO WARRANTIES; NO LIABILITY FOR CONSEQUENTIAL DAMAGES;
LIMITATION OF LIABILITY; LIMITATION OF ACTIONS. THE SOFTWARE AND
WRITTEN MATERIALS ARE PROVIDED AND LICENSED "AS IS" WITHOUT
WARRANTY OF ANY KIND, AND THE ENTIRE RISK OF THE USE OF THE
SOFTWARE AND WRITTEN MATERIALS IS ASSUMED BY YOU. NEITHER ONTRACK
NOR ITS SUPPLIERS MAKE ANY EXPRESS OR IMPLIED WARRANTIES TO THE
EXTENT PERMITTED BY LAW, AND SPECIFICALLY DISCLAIM THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH
IMPLIED WARRANTIES IS LIMITED TO 90 DAYS FROM THE DATE OF DELIVERY
TO YOU. IN NO EVENT WILL ONTRACK OR ITS SUPPLIERS BE LIABLE TO YOU
OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL OR
INDIRECT DAMAGES OF ANY KIND, OR LOST PROFITS, LOST SAVINGS OR
OTHER ECONOMIC DAMAGES OF ANY KIND, ARISING OUT OF THE USE OF THE
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATION ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
SUCH LIMITATION OR EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. IN NO
EVENT WILL THE LIABILITY OF ONTRACK OR ITS SUPPLIERS FOR ANY CLAIM,
WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, EXCEED
THE LICENSE FEE PAID BY YOU. NEITHER PARTY MAY BRING AN ACTION,
REGARDLESS OF FORM, MORE THAN TWO YEARS AFTER THE CAUSE OF ACTION
AROSE.
6. MISCELLANEOUS. In the event of invalidity of any provision of
this Agreement, the parties agree that such invalidity shall not
affect the validity of the remaining portions. You agree that you
will not export or re-export the Software without the appropriate
United States of foreign government licenses. The Agreement is
governed by the laws of the State of Minnesota as applied to
agreements between Minnesota residents entered into and to be
performed entirely within Minnesota. This is the entire agreement
between you and Ontrack which supersedes any prior agreement,
whether written or oral, relating to this subject matter.U.S.
GOVERNMENT RESTRICTED RIGHTS. Use, duplication or disclosure by
the Government is subject to restrictions as set forth in
subparagraph (c) (1) (ii) of The Rights in Technical Data and
Computer Software clause at DFARS 252,227-7013 or subparagraphs (c)
(1) and (2) of Commercial Computer Software-Restricted Rights at 48
CFR 52,227-19, as applicable. Ontrack Computer Systems, Inc., 6321
Bury Drive, Suites 15-19, Eden Prairie, Minnesota 55346.
ABOUT ONTRACK COMPUTER SYSTEMS
Ontrack Computer Systems, Inc. revolutionized the computer industry
by automating the hard disk installation process with its Disk
Manager line of products. The enormous success generated by the
initial Disk Manager product for the DOS environment led to an
immediate demand for the same product in the Novell and Macintosh
environments. Ontrack has expanded its product line to include data
recovery and organization utilities, chip sets, value-added device
drivers, hardware kits, and virus intervention software.
How to Contact Ontrack for software and data services:
Minneapolis
6321 Bury Dr.
Eden Prairie, MN 55346 U.S.A
Corporate Offices
Toll Free 1-800-752-1333
International 612-937-1107
Fax 612-937-5815
24 Hr Bulletin Board 612-937-0860
CompuServe 72662,33
Internet Ontrack@mr.net
Los Angeles
2400 Main Street, Suite 200
Irvine, CA, 92714
Toll Free 1-800-752-7557
International 714-263-9245
Fax 714-263-9246
24 Hr Bulletin Board 612-937-0860
CompuServe 72662,33
Internet Ontrack@mr.net
United Kingdom
Ontrack Data Recovery Europe Ltd.
Surrey House, 34 Eden St.
Kingston upon Thames
Surrey KT1 1ER
United Kingdom
U.K. Freefone 0800-24 39 96
Germany Nulltarif 0130-815-198
France Numero Vert 05 90 72 42
Outside U.K. +44 (0)181 974 5522
Telefax +44 (0)181 974 5544
24 Hr Bulletin Board +44 (0)181 549 8993
CompuServe 100421,2573
Internet Ontrack@mr.net
