DOCUMENT:Q143484 [winnt] TITLE :Internet Information Server Services Stop w/ Large CGI Request PRODUCT :Microsoft Windows NT Server; Microsoft Internet Information Server PROD/VER:4.00: 2.00 3.00 OPER/SYS:WINDOWS KEYWORDS:kbbug4.00 kberrmsg kbfile kbinterop nt32ap ntinterop NTSrv -------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 2.0 and 3.0 - Microsoft Windows NT Server version 4.0 -------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Internet Information Server services are stopped and a Dr. Watson error, which references the Inetinfo.exe process, is generated. CAUSE ===== The Internet Information Server service stops when it receives a CGI request from a browser that contains between 4 and 8 kilobytes of data in the URL. RESOLUTION ========== To resolve this problem, obtain the hotfix below, or wait for the next service pack. This hotfix has been posted to the following Internet location: ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/ hotfixes-postSP3/iis-fix STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server versions 2.0 and 3.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. Additional query words: 4.00 2.00 3.00 prodnt access violation iismisc kbbug2.00 kbbug3.00 ============================================================================ THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.