Saving Messages

Message journaling saves copies of the following types of messages when the Microsoft Exchange Server is configured correctly:

Any message sent or received by a Microsoft Exchange Server user
Any message relayed through the Microsoft Exchange Internet Mail Service
Read receipts for messages
Messages sent to public folders
Delivery reports for messages sent through the Internet Mail Service

Copies of the following types of messages are not saved:

Messages posted to public folders
Delivery reports and non-delivery reports (NDRs) (except delivery reports for messages sent through the Internet Mail Service, which are saved)
Directory replication
Public folder replication
Link monitor
X.400 probe
Message copies being sent to the message journal

Messages are captured when they first enter a Microsoft Exchange Server that is configured for message journaling. If a message is sent within a Microsoft Exchange Server organization, the message is copied when it is sent. Another copy is not made when the message is received.

If message journaling is configured at the server level, a message is copied when it is first sent from or received by the server. If message journaling is configured at the site level, a message is copied when it is first sent or received within the site. If message journaling is configured at the organization level, the message is copied when it is first sent or received within the organization.