Replying to the Sender of a Posted Message

While working in a public folder, you can use the Reply to sender command to reply directly to the sender of the active post without posting your reply in the folder (where it can be viewed by all the folder readers).

To open a copy of the active message pre-addressed to the sender, click the Reply to sender button Reply to sender on the toolbar. The New Message form opens with the sender's original post.

Composing the Reply

  1. The To box contains the name and e-mail address of the person who posted the message. Type the names of additional recipients in the To or Cc boxes. Separate multiple names with semicolons (;).
  2. To add blind carbon copy recipients, type their names in the Bcc box. Bcc recipients receive a copy of the message, but their names do not appear in the list of recipients. Also, each Bcc recipient cannot see the names of other Bcc recipients. If no Bcc box is present and you want to add Bcc names, choose Show Bcc in the Options tab. The Bcc box is optional.
  3. The Subject box contains the original Subject with RE: in front of it. This tells the recipient that the message contains a reply to their message. Optionally, you can type a new subject.

  4. Compose a response to the message within or above the original message text in the message body.

    Message Body Message Body

Attaching a File

You can attach any type of file that is accessible from your computer or through your network.
  1. Click the Attachments tab.
  2. In the Attachment box, type the path and file name.

    or

    Click Browse to search for file names.

  3. Click Add Attachment Now. Depending on your system's security settings, a Security Information dialog box may display, allowing you to continue or cancel the operation.
  4. The file name of the attachment appears in the list of attachments. To remove an attachment, select the check box to the left of the file name, and then click Delete Delete marked files.

    Tips

    • Attachments are not copied to the Compose Message form. To include attachments, forward the message instead of replying to it.
    • To exclude the original post from your reply, delete the heading and text of the original post. This makes the message smaller and faster to send and receive.
Important Before editing attached files, you must download them to your computer. For help downloading files, see your browser documentation.

Setting Message Importance

To advise recipients of the priority of a message, mark it as high or low importance. Messages not designated high or low have normal importance.
  • To set the message importance level, click the Importance: High Importance: High or Importance: Low Importance: Low buttons on the toolbar.

Setting Message Options

Set message options in the Options tab.
  • To enable or disable the Cc box, select or clear the Show Cc check box.
  • To enable or disable the Bcc box, select or clear the Show Bcc check box.
  • To request a delivery receipt, select the Tell me when this message has been delivered check box.
  • To request a read receipt, select the Tell me when this message has been read check box.
  • By default, a copy of your message is saved in the Sent Items folder. If you do not want copies of your messages saved in this folder, clear the Save sent messages to: Sent Items check box.

Sending the Message

After you complete your message, click the Send button Post on the toolbar. After the message has been sent, the New Message form closes, and you are returned to the Public Folders Viewer.

Saving the Message

You can save a message to send or complete later.
  1. Open a new message form.
  2. Click the Save button Save on the toolbar.