Public Folders Icon Public Folders Overview

To display the Public Folders Viewer, click Public Folders on the Outlook Bar.

Outlook Bar Outlook Bar

You can use Public Folders to share a wide range of information, such as project and work information, discussions about a general subject, and classified ads. Public folders are stored on Microsoft Exchange Server computers. Anyone that uses your mail server can read and post to your server's Public folders. You can also view and post to Public folders on other servers. Public folders can include forms for posting information and views for finding and organizing information. Public folders have access permissions to determine who can view, create, and modify items in the folder.

Important: Remember to Log Off
Log off after you finish using Outlook Web Access. By logging off, you close the session between the client and the server. If you close only the Web browser, there is no guarantee that your session is closed.

Working in the Public Folders Viewer

The Public Folders Viewer displays the folder list and folder contents list. The folder list appears on the left side of the Viewer (adjacent to the Outlook Bar). To display the contents of a folder, click it. Messages posted to the folder, and subfolders within it, are listed on the right side of the Viewer.
  • To open a folder, click the name of the folder.
  • To view the contents of a higher-level folder, click Up One Folder Up One Folder
  • .

  • To add the current folder view to your list of favorites (or bookmarks) in your Web browser, first click Update Page Address Update page address. If your Web browser is Microsoft Internet Explorer, open the Favorites menu, and choose Add to Favorites. If your Web browser is Netscape Navigator, open the Bookmarks menu, and choose Add Bookmark.
  • To read a posted message, locate the message you want to read from the list of messages in the user area, and click on the senders name in the From column.
  • To create a new item for posting in a public folder, click Post New Item. The Compose New Post form opens in a new window, enabling you to compose a message.

  • To delete an item while in the Public Folders Viewer, select the Mark check box adjacent to the item, and then click Delete Marked Messages Delete marked messages.
  • To delete multiple items while viewing the Public Folders Viewer, select the Mark check box adjacent to the each item that you want to delete, and then click the symbol for Delete Marked Messages Delete marked messages.
  • Note    You must have appropriate permissions (assigned by the Microsoft Exchange Server administrator) to delete posted items.

  • To check for new items, click Check for new mail Check for new mail.

Changing Pages

If a folder contains more posted messages than can be displayed at once the Page box (Page n of n), located in the toolbar, lists the total number of pages of posted messages that are in the folder and indicates which page is currently displayed. Toolbar Toolbar

To see all the messages in the folder you must display different pages. To display a different page you can:

  • Display a specific page by clicking the first number (in the Page box), then type the page number and click Page.
  • Display the previous page by clicking the Previous Page button Go to the previous page of messages.
  • Display the next page by clicking the Next Page button Go to the next page of messages.

Checking for New Posted Messages

To check for new posted messages that have arrived since you last viewed public folders, click Check for new posts on the toolbar.

Customizing the Message List

You can change the message list to display messages that have related information. You can also change the message list to display messages sent by the same person, or that have the same title.

To change the message list display, choose a command in the View menu. You can select any of these categories:

  • Messages displays messages as they are received, starting with the most recent message at the top of the group.
  • Unread Messages displays only unread messages.
  • By Sender groups messages sent by the same person. All messages in the folder are grouped alphabetically by the sender's name.
  • By Subject groups messages by text that appears in the Subject box. All messages in the folder are grouped alphabetically by the subject.
  • By Conversation Topic groups messages by text that appears in the Conversation box. If there is no Conversation box in a message, the message is grouped by text that appears in the Subject box.
  • Unread Messages by Conversation Topic groups unread messages by text that appears in the Conversation box. If there is no Conversation box in an unread message, the message is grouped by text that appears in the Subject box.