Creating New Messages

Use the New Message form to compose a message. To open a New Message form, click the Compose New and Mail Message button Compose new mail messageon the toolbar.

Addressing and Composing a New Message

  1. Type the names of the recipients in the To and Cc boxes. Separate multiple names with semicolons (;).

  2. To add blind carbon copy recipients, type their names in the Bcc box. Bcc recipients receive a copy of the message, but their names do not appear in the list of recipients. Also, each Bcc recipient cannot see the names of other Bcc recipients. If no Bcc box is present and you want to add Bcc names, select Show Bcc in the Options tab. The Bcc box is optional.

  3. In the Subject box, type a brief subject line in the box to provide a summary of your message.

  4. Type your message in the message body.

    Message Body Message Body

    5. Note    Outlook Web Access can match partial names typed in recipient boxes to their corresponding e-mail aliases only if the partial name is unique. For example, if the address list contains the aliases john and johnny, and you entered john, the name john is not completely matched, and the message "Unresolved recipients found" is displayed. This is because both john and johnny could be matched to john. To send the message to john, insert an equal sign before the name (=john). The equal sign forces Outlook Web Access to choose the correct name.

Checking Names

Before you send a new message, you can verify the names of the message recipients listed in the To, Cc, and Bcc boxes.
  1. On the new message screen, click the Check Names buttonCheck Names.

  2. If the addresses for all recipients are resolved, click OK.

    If the name cannot be resolved, select one of the suggested matches, and click Accept These Choices. If no matches are available, you can choose to ignore a recipient.

Attaching a File

You can attach any type of file that is accessible from your computer or through your network.
  1. Click the Attachments tab.

  2. In the Attachment box, type the path and file name.

    or

    Click Browse to search for file names.

  3. Click Add Attachment Now. Depending on your system's security settings, a Security Information dialog box may display, allowing you to continue or cancel the operation.

  4. The file name of the attachment appears in the list of attachments. To remove an attachment, select the check box to the left of the file name, and then click Delete marked files. Delete marked files.
Important Before editing attached files, you must download them to your computer. For help downloading files, see your browser documentation.

Setting Message Importance

To advise recipients of the priority of a message, mark it as high or low importance. Messages not designated high or low have normal importance.
  • To set the message importance level, click the Importance: High Importance: High or Importance: Low Importance: Low buttons on the toolbar.

Setting Message Options

Set message options in the Options tab.
  • To enable or disable the Cc box, select or clear the Show Cc check box.

  • To enable or disable the Bcc box, select or clear the Show Bcc check box.

  • To request a delivery receipt, select the Tell me when this message has been delivered check box.

  • To request a read receipt, select the Tell me when this message has been read check box.

  • By default, a copy of your message is saved in the Sent Items folder. If you do not want copies of your messages saved in this folder, clear the Save sent messages to: Sent Items check box.

Completing a Custom Form

To fill out and send a custom form, choose Custom Form, and then click Compose New from the upper right of the Mailbox Viewer. Choose a form from the list. If no custom forms have been created, the following message will appear, "There are no custom forms on this server."

Sending the Message

After you complete your message and address it to the appropriate recipients, click the Send button Send. After the message has been sent, the New Message form closes, and you are returned to the Mailbox Viewer. The message is copied to the Sent Items folder after being sent.

Saving the Message

You can save a message to send or complete later.
  1. Open a new message form.

  2. Click the Save button Save on the toolbar.