Requesting Message Receipts

When you want to confirm that a message that you send is received and when it was delivered to or read by the recipient, request a message receipt.
  1. Click the Options tab.
  2. To be notified when your message is opened by the recipient, select the Tell me when this message has been read check box.
  3. To be notified when your message is delivered, select the Tell me when this message has been delivered check box.

Working with Message Receipts

Use the toolbar commands to copy, move, or delete message receipts; close the current message receipt; view message options set by the sender; and navigate between messages without returning to the Mailbox Viewer.
  • To move or copy a message receipt to a different folder, click the Move/Copy Folder button Move/Copy on the toolbar. In the list of names of all the current folders, click the name of the destination folder.
  • To delete the current message receipt, click the Delete button Delete. After you delete the message receipt, you are returned to the Mailbox Viewer.

  • To close the message from the message receipt tab and return to the Mailbox Viewer, click the Close button.

Sending the Message

After completing your message, click the Send button Send on the toolbar. When you send a message that contains a receipt request, you receive one of the following:
  • Message Receipt; Read
    Indicates the date and time that the recipient received and opened the message.
  • Message Receipt; Delivered
    Indicates the time and date that the message you sent was delivered.