Requesting Message Receipts
When you want to confirm that a message that you send is received and when it was delivered to or read by the
recipient, request a message receipt.
- Click the Options tab.
- To be notified when your message is opened by the recipient,
select the Tell me when this message has been read check box.
- To be notified when your message is delivered, select the
Tell me when this message has been delivered check box.
Working with Message Receipts
Use the toolbar commands to copy, move, or delete message receipts;
close the current message receipt; view message options set by
the sender; and navigate between messages without
returning to the Mailbox Viewer.
- To move or copy a message receipt to a different folder,
click the Move/Copy Folder button
on the toolbar. In the list of names of all the current folders, click the name of the destination folder.
- To delete the current message receipt,
click the Delete button . After you delete the message receipt, you are returned to the Mailbox Viewer.
- To close the message from the message receipt tab and return to the Mailbox
Viewer, click the Close button.
Sending the Message
After completing your message, click the Send button
on the toolbar. When you send a message that contains a receipt request, you receive one of the following:
- Message Receipt; Read
Indicates the date and time that the recipient
received and opened the message.
- Message Receipt; Delivered
Indicates the time and date that the
message you sent was delivered.
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