Your mailbox is located on the Microsoft Exchange Server computer where your e-mail is delivered. Messages are stored in your Inbox by default. You must access messages delivered to personal folders from Microsoft Outlook instead of Outlook Web Access.

Changing the Viewer

Folder List

Use the Outlook Bar to switch between views to see your Inbox, Calendar, Contacts, or Public Folders. Other functions of the Outlook Bar enable you to find names in the Address Book, set user options, and log off your current Outlook Web Access session.

Creating and Sending New Messages

1. In the Compose New message category list, select either Mail Message or Post to this Folder.
2. Click Compose New.
3. Type your message.
4. Click the Send button on the toolbar.

Checking for New Mail

Opening Messages

1. From the list of messages in the user area, locate the message you want to read.
2. Click the text of the first field that displays information. If a message has neither a sender nor a subject, click the size.

The Read Message form is displayed.

Deleting Messages

• To delete an open message, click the Delete button on the toolbar.
• To delete a message while viewing the Inbox Viewer, select the check box adjacent to the sender's name, and then click Delete marked messages .
• To delete multiple messages while viewing the Inbox Viewer, select the check box adjacent to the sender's name for each message that you want to delete, and then click Delete marked messages .
Deleted messages are sent to the Deleted Items folder. They are not removed permanently unless they are deleted from the Deleted Items folder.

Working with Folders

Your mailbox contains folders with specific functions: Calendar, Contacts, Deleted Items, Inbox, Outbox, and Sent Items. You can create additional folders to organize messages in different categories, such as Urgent, Alpha Project, or Personal. Folders that you create reside on the same level as your existing (default) folders, or you can create subfolders within existing folders. The folder contents list for the currently selected folder appears to the right of the folder list in the user area. To display the contents of a folder, click it. To view the contents of a higher-level folder, click Up one folder . Outlook Web Access provides the following default folders:

Calendar
Stores meeting and appointment information. To view and update your Calendar, click Calendar in the folder list.

Contacts
Stores contacts that you create. To view the contents of the Contacts folder, click Contacts in the folder list.

Deleted Items
Stores messages that you delete. You can view or permanently delete messages in the Deleted Items folder.

Inbox
Stores new mail that is delivered. To view the contents of the Inbox folder, click Inbox in the folder list. Items that you have not yet opened are displayed in bold type in the folder contents list to the right of the folder list.

Outbox
Holds mail until it is sent. To view the items in your Outbox, click Outbox in the folder list.

Sent Items
Stores a copy of each message that you send.

Adding a Folder View to your List of Favorites

Creating, Deleting, Moving, and Copying Folders

• To create a new folder, click Create a new folder , type a name for the new folder, and then click OK. To cancel the operation, click Cancel.
• To delete a folder, click the name of the folder in the user area to open it, and then click Delete the current folder . When you do so, the following message appears: "Are you sure you want to delete the current folder and its subfolders?" To delete the folder, click OK. To cancel the operation, click Cancel.
• To move a folder, click the name of the folder in the user area to open it, and then click Move/Copy Folder . In the list of names of all the current folders, click the name of the destination folder. Click Move. To cancel the operation, click Close.
• To copy a folder, click the name of the folder to open it, and then click Move/Copy Folder . A new window opens, displaying the names of all the current folders. Click where you want to copy the destination folder, and then click Copy. To cancel the operation, click Close.

Changing Pages

To display a different page, do one of the following:

• To display a specific page, click the first number (in the Page box), type the page number, and then click Page.
• To display the previous page, click Previous Page .
• To display the next page, click Next Page .

Customizing the Message List

You can change the message list to display messages that have related information. You can also change the message list to display messages sent by the same person or that have the same title.

To change the message list display, choose a command in the View box. You can select any of these categories:

• Messages displays messages as they are received, starting with the most recent message at the top of the list.
• Unread Messages displays only unread messages.
• By Sender groups messages sent by the same person. All messages in the folder are grouped alphabetically by sender.
• By Subject groups messages according to text that appears in the Subject box. All messages in the folder are grouped alphabetically by the subject.
• By Conversation Topic groups messages according to text that appears in the Conversation box. Each conversation group is displayed in the order received, starting with the most recent message at the top of the group. If there is no Conversation box in a message, the message is grouped by text that appears in the Subject box. If the message has neither a conversation nor a subject, the item is grouped under an empty heading.
• Unread Messages by Conversation Topic groups unread messages by text that appears in the Conversation box. If there is no Conversation box in an unread message, the message is grouped by text that appears in the Subject box.