Forwarding Messages

To forward a copy of the original message to one or more recipients, click the Forward button Forward on the toolbar. The New Message form opens with the sender's original message below your text. You can also type your text in the body of the sender's original message.

Forwarding a Message

  1. Type the names of the recipients in the To or Cc boxes. Separate multiple names with semicolons (;).

  2. To add blind carbon copy recipients, type their names in the Bcc box. Bcc recipients receive a copy of the message, but their names do not appear in the list of recipients. Also, each Bcc recipient cannot see the names of other Bcc recipients. If no Bcc box is present and you want to add Bcc names, choose Show Bcc in the Options tab. The Bcc box is optional.

  3. The Subject box contains the original subject with FW in front of it. This tells the recipient that the message contains a forwarded message. Optionally, you can type a new subject.

  4. Compose a response to the message within or above the original message text in the message body.

    Message Body Message Body

    Note    Outlook Web Access can match partial names typed in recipient boxes to their corresponding e-mail aliases only if the partial name is unique. For example, if the address list contains the aliases john and johnny, and you entered john, the name john is not completely matched, and the message "Unresolved recipients found" is displayed. This is because both john and johnny could be matched to john. To send the message to john, insert an equal sign before the name (=john). The equal sign forces Outlook Web Access to choose the correct name.

Attaching a File

You can attach any type of file that is accessible from your computer or through your network.

To attach a file to your message:

  1. Click the Attachments tab.

  2. In the Attachment box, type the path and file name.

    or

    Click Browse to search for file names.

  3. Click Add Attachment Now. Depending on your system's security settings, a Security Information dialog box may display, allowing you to continue or cancel the operation.

  4. The file name of the attachment appears in the list of attachments. To remove an attachment, select the check box to the left of the file name, and then click Delete Delete marked files.
Important Before editing attached files, you must download them to your computer. For help downloading files, see your browser documentation.

Sending an Edited Attachment

After downloading a file, you may want to make changes to it. To include changes you have made to a file attachment you must remove and reattach the edited file before forwarding it.
  1. Click the Attachments tab.

  2. Locate the original attachment in the list of files, and select the Mark for Deletion box next to the attachment file name.

  3. Click Delete Marked Files Delete marked files.

  4. Click Browse, locate the edited attachment file, and click Open.

  5. Click Add Attachment Now.

Setting Message Importance

To advise recipients of the priority of a message, mark it as high or low importance. Messages not designated high or low have normal importance.
  • To set the message importance level, click the Importance: High Importance: High or Importance: Low Importance: Low buttons on the toolbar.

Setting Message Options

Set message options in the Options tab.
  • To enable or disable the Cc box, select or clear the Show Cc check box.

  • To enable or disable the Bcc box, select or clear the Show Bcc check box.

  • To request a delivery receipt, select the Tell me when this message has been delivered check box.

  • To request a read receipt, select the Tell me when this message has been read check box.

  • By default, a copy of your message is saved in the Sent Items folder. If you do not want copies of your messages saved in this folder, clear the Save sent messages to: Sent Items check box.

Forwarding the Message

After you complete your message, click the Send button Send on the toolbar. After the message has been sent, the New Message form closes, and you are returned to the Mailbox Viewer. The message is copied to the Sent Items folder after being sent.

Saving the Message

You can save a forwarded message to send or complete later.
  1. Open a New Message form.

  2. Click the Save button Save on the toolbar.