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Diagnostics Logging

You can control how logging information for the Microsoft Mail Connector is written to the Windows NT Event Log. You can specify the types of events that are logged for the Microsoft Mail Connector and the level of logging information for each event. Viewing the event log for the connector service is useful when troubleshooting message transfer through the connector.

For additional information about diagnostics logging, see Microsoft Exchange Server Maintenance and Troubleshooting.

Setting Up Diagnostics Logging

You can enable logging for three connector services to be written to the application event log. You can assign a level of logging for each category. The level determines which events generated by that service are logged. Normally, you would want to log only critical events. However, when a problem occurs, detailed events may disclose a path to the source of the problem. The three service categories available for logging are:

MSExchangeMSMI   The Connector interchange activity for message transfer to and from Microsoft Exchange Server and the Connector postoffice.

MSExchangePCMTA   The Connector (PC) MTA activity for MTA transport between the Connector postoffice and a directly connected MS Mail (PC) postoffice.

MSExchangeATMTA   The Connector (AppleTalk) MTA activity for MTA transport between the MS Mail (PC) and the MS Mail (AppleTalk) areas of the Connector postoffice. This is applicable when the Microsoft Mail Connector is configured for MS Mail (AppleTalk).

  1. Select the Diagnostics Logging tab.
  2. Under Category, select a service category.
  3. Under Logging Level, select a level.

Option Description
None Only critical events and error events are logged. This is the default.
Minimum Very high-level events are logged. This setting is appropriate for the beginning of an investigation.
Medium This setting is appropriate when the problem has been narrowed to a service or group of categories.
Maximum A complete trail of the operation of the service. This level is appropriate when the problem has been traced to a particular category.