Maintenance and Troubleshooting | << | >> |
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Use the General property page to define a directory name and a display name, create log files, and set polling intervals.
You provide a directory name used for identification by the system and a display name that appears in the Administrator window. The directory name is used for starting a link monitor automatically, though you can start it manually.
Option | Description |
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Directory name | A maximum of 64 alphanumeric characters, which can include spaces and special characters. If no name is provided, the system prompts for a value. The name cannot be changed. |
Display name | A maximum of 256 alphanumeric characters. The syntax of this field is Unicode, which understands all languages and their special characters. If no name is provided, the system prompts for a value. The name can be modified at any time. |
The log file stores information about changes in connection and notification status. Creating log files is optional, but they are helpful for troubleshooting. If no directory and file name are specified, a log file is not created.
Tip The log file is easy to find on the network. Specify the path using the universal naming convention (UNC), such as: \\Servername\C$\Slm1hour.log.
Use polling intervals to indicate how often the link monitor sends ping messages to check connections. Normal sites contain links that have ping messages returning within the specified bounce time. A critical link does not meet the criteria defined for a normal link. Because of this, the default polling interval for a normal site is longer than that for a critical site. Polling intervals for both normal and critical sites can be set to any duration.
Option | Description |
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Normal | Indicate how often to send a ping message. The default is 15 minutes. |
Critical sites | Indicate how often to send a ping message to servers or systems that are in a warning or alert state. The default is 5 minutes. |