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Creating a Migration Team

Your rollout will be more efficient if each member of your team has specific responsibilities related to his or her expertise. You should assign team members with the responsibilities that are outlined in the following table. You may also need additional support people immediately after migrating a large group of users. You might want to train a few extra people to be local experts in each group of your organization.

Team Member Responsibilities
System architect Coordinates the design, testing, and implementation of Microsoft Exchange Server at each site.
Hardware installation and support specialist Upgrades client and server computers.
Windows NT Server and Microsoft Exchange Server support specialist Keeps the servers running, backed up, and optimized.
Client desktop support specialist Solves client problems.
Network and telecommunications specialist Understands the existing network, telephone, and modem needs.
Help desk trainer Trains the support staff to use Microsoft Exchange Server.
End user trainer Trains end users to use Microsoft Exchange Server client components.
Testing and implementation specialist Tests the migration plan and rolls out Microsoft Exchange Server.
Coexistence specialist Understands the existing system and how it interacts with Microsoft Exchange Server.
Application upgrade specialist Implements or replaces the existing system's applications in Microsoft Exchange Server.
Rollout consultant Consults with you during implementation of Microsoft Exchange Server. To find a consultant, contact the Microsoft Consulting Service and consulting firms that have Microsoft Solution Provider status.
Training specialist Handles the standard installation questions.