WELCOME TO FREQUENTLY ASKED QUESTIONS ====================================== 1) What is Shareware? Shareware is a marketing method of computer software in which the user has a chance to try the software before buying it (Try-Bofore-You-Buy). The user can freely copy the shareware version of the program and install it on his/her computer. After the evaluation period (typically about 4 weeks), if the user decides that he/she likes the program and wants to use it, he/she should register the program by sending the registration fee to the program author. 2) What happens after I register? After you register PrimaSoft will send you a diskette (by mail) with the registered version(s) of the program(s). If you register on-line on the Internet (through our First Virtual store) you will be able to download the registered version(s) of the program(s) - in this case we will not send a disk by mail. 3) Can I register using my credit card? We don't accept credit cards at the moment. However we are working on it. In the near future you will be able to register over the phone using your VISA or Master Card. 4) Where can I find the shareware versions of all your programs? - on Compuserve the best place to look for our software is WinShare Forum; just GO WINSHARE and do a Search by Contributor on 74643,2635; - on America Online go to Computing Center and do a search on PrimaSoft; - on the Internet you can find our programs on a number of "anonymous" ftp sites e.g. oak.oakland.edu, ftp.cica.indiana.edu, garbo.uwasa.fi, ftp.fv.com, etc. Look for the files that start with "am_" and have a ".zip" ending. 5) Can I safely enter my data into the shareware version(s) of your program(s)? Yes, absolutely. To be on the safe side, however, you should backup your data every once in a while. In most cases our data files have the name DATA.DAT or at least DAT extension. In the case of Contact Book the data file name is DATA.CNT. When you receive the registered version of the program you can safely install it in the same directory as the shareware version - in this case the shareware version of the program will be deleted but the data file will be preserved. If you decide to install the registered version into a different directory don't forget to copy the data file (if you have already entered some data using the shareware version). 6) How can I register for more than 1 program on Compuserve (through SWREG) and take advantage of your special offer? Compuserve does not support discounted prices directly. There is a way around this: just send us an e-mail message (our address is 74643,2635) with a list of programs that you want to register for - we will tell you how to do it (the procedure depends on the total price). 7) What are the differences between the Shareware and Regsitered versions of your software? Assuming you have the latest shareware version of our software there are no functional differences between the Shareware and Registered versions. The Registered version will not display the Registration Reminder screens and is not time-limited. We always send the latest registered version of our software. 8) Is there a printed manual included with your registered version? No, we don't include any printed documentation. You will only receive a short letter with Installation instructions. If you have problems using our software try reading help messages - just click with the right mouse button on different parts of the program. Once you learn how to use one of our programs you should have no trouble using all our other programs.