PowWow 3.1 Installation Notes Hello and welcome to PowWow Version 3.1! PowWow Version 3.1 offers many innovative and new features, such as text-to-speech and an installation program. Also, many existing features have been improved, such as Conference Mode and Voice Chat. Be sure to read the PowWow User's Guide (filename POWWOW.DOC) to learn how to use the new and improved features. TROUBLESHOOTING & SETUP ISSUES ------------------------------ I. WINDOWS 95 and NT USERS: This is the 16-bit version of PowWow. We recommend you use the 32-bit version of PowWow under Windows 95 and NT. You may download it from: on our World-Wide Web site. II. IBM WIN-OS2 USERS: If you receive a GPF during the setup process, switch from a Windowed to a Full-Screen WIN-OS2 session and re-run setup. III. SETUP DOES NOT COMPLETE If PowWow Setup reports any of the following: o cannot find _SETUP.DLL and _ISRES.DLL files, o cannot find a location to store temporary files in, o cannot decompress or copy files or otherwise cannot continue the installation process then it is very likely there is a problem with your temporary directory. The setup program requires your computer have a temporary directory on your hard disk to unpack files used during the setup process. At the end of the setup process these files are removed. To make a temporary directory on your computer first create the directory and then add a line to your AUTOEXEC.BAT file which says: SET TEMP={pathname of temporary directory} If you use Windows 95 or NT, make sure the directory uses a short ("8.3"-style) name, not a long-name like "C:\Temporary Files". For example, you could use: SET TEMP=C:\TEMP for your temporary directory. The drive which has the temporary directory should have at least 4Mb of disk space free. NOTE: If you have done all the above and still receive errors while running Setup delete the contents of the temporary directory and re-run Setup. If you have any difficulties installing PowWow you can send email to technical support at powwow-support@tribal.com for further assistance. Be sure to include the exact text of any error messages you receive.