PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 1/7 TITLE : Borland Languages Problem Report Form. BORLAND Language Bug Report Form -------------------------------- Customers should use this form to report a suspected Bug in Borland language product to Borland support. See end of document for a list of methods to send this form to Borland. If you require programming assistance or assistance debugging your program please call the Borland Advisor line (Windows: 900 555-1002 or DOS 900 555-1004). If you have How-to or other questions about your Borland language product, please refer to these sources: The on-line HELPME!.DOC and README. If you have a CompuServe, BIX or GEnie id, you may submit an item to the appropriate section within the forums. On CompuServe, they are BCPPWIN,BCPPDOS or BDEVTOOLS. Call Borland TechFax (800 822-4269) to fax yourself technical information. Call Borland Online Automated Support (408 431-5250) for an interactive guided method of locating technical information. Call Borland language technical support (408 461-9133 [C/C++], 408 461-9177 [Pascal]) for assistance with installation and configuration or usability issues. Please provide as much information as possible on your problem. If necessary, you may expand sections of this form to meet your needs. Any forms that are incomplete may be returned for additional information. Normally, a reply to bug reports is sent within one week. It may take longer for you to receive the reply depending on how it was sent. ** IMPORTANT ** Before submitting a Bug Report to Borland you should remove all items from your CONFIG.SYS and AUTOEXEC.BAT files that are not absolutely necessary to your machine's operation and see if the PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 2/7 TITLE : Borland Languages Problem Report Form. problem persists. Name: __________________________________ Address: __________________________________ __________________________________ __________________________________ PHONE NUMBER: (___) ___-____ x____ Phone number where you can be FAX NUMBER: (___) ___-____ x____ contacted between 8-5 PST, M-F. CIS ID # : ____________________ Borland BBS ID : ____________________ Note: You are only guaranteed a response to your Bug Report if you supply a CompuServe ID, fax number, or U.S. Mail address. Borland may contact you via telephone if it appears it will expedite a resolution. If you upload your report to the BBS, the reply will be sent to that account. DETAILED PROBLEM DESCRIPTION - Please enter a concise detailed description of the problem you encountered including anything you may have already tried in order to solve the problem. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 3/7 TITLE : Borland Languages Problem Report Form. Enter any error messages that occurred:___________________________ __________________________________________________________________ __________________________________________________________________ Select the appropriate answers by placing an "X" in the space indicated. Can you re-create the bug? Y _ N _ Has the bug occurred on more than one system? Y _ N _ Borland language product and version: _______________________ Executable name (ie, BC.EXE for Borland C++): _______________ Size (in bytes) of executable:_______________________________ File date and time of this EXE: : __/__/__ __:__ ( )am ( )pm SYSTEM CONFIGURATION (provide as much as possible): Brand and model of PC: ____________________________________ Brand and version of operating system: ____________________ Type: 286 _ 386SX _ 386 _ 486SX _ 486 _ Brand of Coprocessor: _______________ Speed: __ MHz Total RAM ....: __ MB Disk drive ...: ____ MB Manufacturer: ___________________ Model # _______ Type: IDE _ SCSI _ MFM _ RLL _ Unknown _ PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 4/7 TITLE : Borland Languages Problem Report Form. Manufacturer, revision #, and date of System BIOS: __________________ Manufacturer and model # of video adapter: __________________________ If using SVGA & Windows; date of driver: __________________________ Manufacturer and model # of display: ________________________________ Memory installed on video adapter: _____ EGA _ VGA _ SVGA _ XGA _ Diskette Drive A: 3 1/2" _ 5 1/4" _ Diskette Drive B: 3 1/2" _ 5 1/4" _ Network manufacturer and version: ___________________________________ List other adapters or hardware installed: _____________________ _____________________ _____________________ Please enter the contents of your CONFIG.SYS file after removing all unnecessary items: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ Please enter the contents of your AUTOEXEC.BAT file after removing all unnecessary items: _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ GP FAULT INFORMATION - If a General Protection Fault occurs please record all the information displayed: PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 5/7 TITLE : Borland Languages Problem Report Form. UNHANDLED EXCEPTION ___ at ____:____ Error Code: ____ AX=____ BX=____ CX=____ DX=____ SI=____ DI=____ BP=____ SP=____ DS=____ CS=____ Limit =____ ________________________________________ DS=____ Limit =____ ________________________________________ ES=____ Limit =____ ________________________________________ SS=____ Limit =____ ________________________________________ Please describe exactly what you were doing when the GP Fault occurred: _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ STEPS TO REPRODUCE: Please enter the exact steps necessary to re-create the bug. If you have included a code fragment, then you should specify what the compilation and linking procedures and options are. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 6/7 TITLE : Borland Languages Problem Report Form. _________________________________________________________________ CODE SAMPLE: Please enter a code sample if applicable. Code samples should be concise in demonstrating the bug. Code samples larger than 100 lines are not accepted, unless it is necessary to demonstrate the bug (e.g. exceeding compiler tables). It is advisable that the code compiles without warnings, with the the compiler configured to display all warnings. _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ PLEASE REVIEW ALL OF THIS BUG REPORT BEFORE SENDING. When you are ready to send this Bug Report you may submit it via: Internet: PRODUCT : Borland Languages NUMBER : 1171 VERSION : All OS : All DATE : November 19, 1993 PAGE : 7/7 TITLE : Borland Languages Problem Report Form. Send it via e-mail to 75300.1653@compuserve.com. This account is used as part of our automated bug reporting system. All other types of correspondence to this account will not receive a reply. CompuServe by: private CIS Mail to "AutoTech 75300,1653". This account is used as part of our automated bug reporting system. All other types of correspondence to this account will not receive a reply. Fax by: calling (408) 431-4148. Code samples for faxes are limited to 20 lines of code. If you submit a code example longer than this you may receive a request to resubmit your Bug Report using one of the other mediums mentioned here. U.S. Mail by: Mailing the form to: Borland International Languages Technical Support Department 100 Borland Way P.O. BOX 660001 Scotts Valley, CA 95066-0001 Code samples on paper should not exceed 20 lines of code. Those that do should be submitted on a floppy disk. Borland BBS by: calling (408) 431-5096. If you send your report via the BBS, your reply will be sent your account on the BBS. You will need to log back on to check for this response.