WHAT TO DO IN CASE OF PROBLEMS 
------------------------------


1)  FIRST OF ALL: RELAX!



2)  IF YOU CAN'T INSTALL OR START ZOC

    * Please try installation into a fresh directory on your boot drive. 
      Do not convert files from an existing version.

    * Try to start ZOC from the command line instead of using the WPS icon,
      eg. CD ZOC Ù
          ZOC Ù

    * If you want to start ZOC from another working directory, you must
      add your ZOC directory to the LIBPATH statement in CONFIG.SYS!

    * It is possible to unpack the INSTALL.FIL file with a standard UNZIP.
      However, this is only an emergency method.



3)  IF YOU HAVE TROUBLE USING ZOC

    * Please check the common problems section in the help menu

    * Contact your dealer or Markus Schmidt (see README.DOC for address).



4)  KNOWN PROBLEMS

    * Underlined characters appear in odd places under OS/2 Warp 3 when 
      using Cirrus CL5426 video drivers.
      Solutions:
       * Start ZOC with the /CIRRUS option (this is just a workaround,
         not a total fix)
       * Use the new CL54xx drivers (CIRRUS.ZIP) from CompuServe's 
         OS2SUPPORT forum (lib 23), ZOC support bbs or ftp.teamos2.org

    * Lost characters with ET4000W32 video boards and Warp
      The Warp ET4000W32 drivers seem to cause lost characters in 
      the serial device. 
      Solutions:
       * Use the plain ET4000 drivers that come with Warp
       * Use an earlier version (eg. 1.03) of the ET4000W32 drivers
       * Set Options->Window->Page 2->Scroll-Jump to None

    * Program aborts with Trident 9440A video boards
      Cause unknown (so far).
      Please try to unpack INSTALL.FIL manually (unzip INSTALL.FIL).

    * Several problems were reported with ATI video drivers, especially
      with 16.7 mio colors

    * Sometimes strange things happen with Warp's COM.SYS. 
      There is a replacement COM.SYS driver from IBM.  It is available
      on CompuServe's OS2SUPPORT forum (lib 23, WFP_03.ZIP), on 
      ftp01.ny.us.ibm.net (/pub/warpcom/WRPCOM.ZIP) and on the ZOC 
      Support BBS.

    * The ISDN module currently does not work with the TELES/Creatix
      CAPI 3.00 drivers (V2.97 and 2.72 work fine).

    As far as we can tell, all these problems are due to OS/2 and not 
    due to ZOC.