Dear Tape-it Lite for Imation User: 1. Please continue reading below for important installation information, particularly if you have other backup programs installed on your PC or intend to install an accelerator card. 2. Before starting Tape-it Lite's Diagnostic program, insert your scratch tape and let the tape stop spinning before selecting the Start button. 3. Once Tape-it Lite has successfully installed, you will have a new tape drive icon. You can view the icon by double-clicking your My Computer icon or opening the Windows 95 Explorer. The drive letter next to this icon is the new drive letter for your tape drive. 4. Erase your tapes before using them with Tape-it Lite. This prepares your tape for use by Tape-it Lite. Select your tape drive icon with your right mouse button (mouse button 2) and choose "Erase" from the pop-up menu. Note: The tape cartridge needed to complete Tape-it Lite's Diagnostic does not need to be erased since Tape-it Lite erases the tape as part of the Diagnostics. 5. You can copy files to tape by using the right mouse button (mouse button 2) to drag files to your new tape drive icon and then select "Copy Directly to Tape". 6. Complete information on the use of Tape-it Lite is included in the Tape-it Lite Online Help system. To access the Help system, select your tape cartridge icon in the Taskbar Tray (where the time is kept) with your right mouse button. Help is also available by selecting the tape drive icon in My Computer or Explorer with the right mouse button and then selecting Properties. Help is accessible from the Media or Drive Property Sheets. 7. Upgrading to the complete version of Tape-it As a Tape-it Lite user, you are entitled to upgrade to the complete version of Tape-it at a substantial discount from the full retail price. For complete Backup and drag and drop features, upgrade to Tape-it. See the "Upgrading to the Complete Version of Tape-it" in the Tape-it Lite Online Help system for more information. --------------------------------------------------------------------- INSTALLING A 2MB ACCELERATOR CARD WITH TAPE-IT LITE FOR IMATION INITIAL TAPE-IT LITE INSTALLATION (Non Plug and Play) Note: Dedicated tape controllers are not designed to be shared between backup applications. If you are trying to install Tape-it to work with your accelerator card, and the accelerator card is already being used by another backup application, you must first Remove the driver for the accelerator card that is associated with your existing backup application in Device Manager. It is then recommended to remove the controller from the machine and proceed with Step 1 so Windows 95 can assign the available Resources for the tape controller in order for Tape-it to operate correctly. 1. Before installing the Accelerator card: Install Tape-it Lite for Imation. 2. During Tape-it Lite's installation you will be asked what type of tape drive you are installing, select Other. Continue the installation by selecting Next. 3. Finish the installation of Tape-it Lite. You will be asked if you want to restart your computer now or later. Select "No, I will restart my computer later". 4. From the Start Menu, select Settings and then Control Panel. Double click the Add New Hardware icon. Click Next at the first dialog. 5. When asked "Do you want Windows to Search for your new hardware?", select No and then select Next. 6. From the Hardware types dialog, select SCSI controllers, then select Next. 7. From the list of Manufacturers select PGSoft and then choose the appropriate Tape-it Lite tape accelerator driver, then select Next. 8. At the Add New Hardware Wizard dialog box, write down the settings that Windows recommends to use with your tape accelerator card. Change the settings on the accelerator card to match the ones suggested by Windows. Do not install the accelerator card yet. Select Next. 9. Finish the setup and then Shut Down the machine. 10. Install the tape accelerator card and the tape drive (if not already installed). Turn on the machine. Tape-it Lite for Imation should now see your accelerator card and you will be ready to run the Tape-it Lite Diagnostic program. TAPE-IT LITE INSTALLED CURRENTLY WITH FLOPPY TAPE DRIVE If Tape-it Lite is already installed for a floppy controller tape drive, you must first remove the Tape-it Lite floppy disk controller driver before you load the Tape-it Lite driver for the accelerator card. You do this by: · Right clicking on your My Computer icon and selecting Properties. · Selecting the Device Manager Property sheet. · Double clicking on SCSI Controllers. · Removing the Tape-it Floppy Standard driver. To install the accelerator driver and card: · Go to Step 4 above and follow the remaining steps -------------------------------------------------------------------------- CONFLICT WITH OTHER BACKUP SOFTWARE Attempting to operate a backup program while Tape-it Lite is running may cause both programs to operate incorrectly, since both programs are attempting to control the tape drive at the same time. Please take the following actions depending on the type of tape drive that you have: 1. If you have a SCSI or IDE tape drive, Tape-it Lite will operate as intended, but any other backup software on your PC may experience unpredictable results. If you experience problems with other backup software, we recommend that you uninstall the conflicting backup software. 2. If you have a floppy tape drive, both Tape-it Lite and the other backup software may conflict with each other. For certain backup software applications, when these applications are launched, Tape-it Lite will notify you that you need to disable Tape-it Lite to properly operate the other backup software. In this case, you do not need to uninstall the other backup software. 3. If you have a parallel port tape drive, both Tape-it Lite and the other backup software may conflict with each other. We recommend that you uninstall the other backup software. Running Tape-it Lite With Floppy Or Parallel Tape Drives When Other Backup Programs Are Installed Tape-it Lite has a built in feature which will intercept the command to start most popular backup programs and ask you if you want to reboot the computer and disable Tape-it Lite, however, Tape-it Lite will not work with some backup programs installed on the computer. If you have another tape backup program installed on your computer, you may need to temporarily disable it to run Tape-it Lite. To accomplish this, find the program you are currently using from the list below and follow the steps. 1. Arcada/Seagate BACKUP EXEC for Win95. Several tape drives ship with Arcada software, including Seagate, Conner, Iomega, and Exabyte. To disable Arcada software so Tape-it Lite can run, find the file drvwppqt.vxd in your Win95\system\iosubsys sub-directory and rename it drvwppqt.arc. Reboot your computer and install Tape-it Lite. To re-enable your Arcada software, rename the same file back to drvwppqt.vxd. If you are using a dedicated tape drive controller, you will need to completely uninstall Arcada/Seagate BACKUP EXEC to run Tape-it Lite. 2. H.P. Colorado Backup for Win95. No changes are necessary to run Tape- it when Colorado Backup is installed, however, if you run your Colorado software while Tape-it Lite is installed and reboot to disable Tape-it Lite, you will need to put your tape drive back into your device manager tape drive section. To do this, go into Control Panel, Add Hardware, do not let Windows search for new hardware, choose tape drives, then choose Colorado from the left column and your tape drive model from the right column. 3. Cheyenne Backup for Win95 ver 2.0. If the Cheyenne Backup engine was put into the startup group during installation, it will need to be re- moved before running Tape-it Lite, the default during Cheyenne install is not to put CBENGINE in Start Up. Tape-it Lite and Cheyenne backup will work when both are installed on your computer. Both will work with a dedicated tape drive controller also. 4. Novastor Novaback for Win95 Ver.4.3. No changes are necessary to run Tape-it Lite when Novaback is installed, even if you are using a dedicated tape drive controller. --------------------------------------------------------------------------- Drive Letter Assignment Install Tape-it Lite according to the directions provided in the Installation Guide. If Tape-it Lite properly detected your tape drive and successfully passed the Tape-it Lite diagnostic, review the new assignments for your drive letters. If you can no longer find your CD-ROM drive letter or a previously mapped network drive, or either of these devices has been assigned a new drive letter, reassign the drive letter given to your tape drive by: 1. Right clicking your My Computer icon and selecting Properties. 2. Selecting the Device Manager tab. 3. Double clicking the "CDROM/Tape Drives" icon 4. Double clicking your tape drive icon - the icon will be a small CD-ROM icon. 5. Selecting the Settings tab 6. Selecting the drive letter that you wish to be assigned for your tape drive - if "T:" is not assigned we recommend setting the "Start drive letter" and the "End drive letter" to "T:". Otherwise, pick any letter that has not been previously assigned. Upgrading Tape-it Lite's Normal driver to Enhanced for parallel tape drives If you installed Tape-it Lite using the "Normal" driver for your parallel tape drive, you may try using the "Enhanced" driver for higher performance if you computer successfully supports EPP (enhanced) mode (consult the manual that came with your computer if unsure). You will need to uninstall Tape-it Lite (make sure you have a "scratch" tape on hand, since the reinstall process erases the tape when running the diagnostics). Use the Add/Remove Programs icon from the Control Panel. (At the end of the uninstall process, the dialog will say that some components may not have been removed. Ignore this message; Tape-it Lite was successfully removed.) Now, re-install Tape-it Lite and select "Enhanced" mode. If you encounter problems, repeat the uninstall process and reinstall in "Normal" mode. --------------------------------------------------------------------- Helpful Hints When Running Tape-it Lite for Imation 1. Launch multiple applications you may wish to run before you start any tape operation. Tape operations may consume significant amounts of processing speed and it may be difficult to launch another application once you have begun to read or write to tape. 2. Always rewind and pull out tape cartridges from the tape drive when they are not in use. All drives are frequently accessed at unexpected times which can cause delays when the tape drive is accessed and the media is read. 3. Use ALT TAB to switch between applications. ALT TAB works much better than using mouse clicks on application windows or the tray to switch to another application. 4. Double clicking on your tape cartridge icon in the Taskbar Tray (where your time is located) with the left mouse button displays the contents of My Computer. Clicking on the tape cartridge icon in the tray with the right mouse button lets you access Tape-it Lite's Help System. -------------------------------------------------------------------------------- Known Issues with Tape-it Lite for Imation. Tape-it Lite supports only one tape drive on a computer. Should you have more than one tape drive in your machine, you will need to remove the power connector and data cable to any drive(s) other than the one intended to run with Tape-it Lite. Floppy Tape Drive Users: Trying to write files from your floppy disk drive to your floppy tape drive or vice versa may give unpredictable results if your tape drive is connected to your existing floppy disk controller. You can copy files from the floppy drive or tape drive to your hard disk and then copy the files to tape. Pulling the tape while the program is operating Pulling a tape while Tape-it Lite is reading or writing data can cause the tape to become unstable. Do not pull a tape while Tape-it Lite is reading or writing from/to the tape. Parallel Port Settings If the software does not detect a tape drive, or you are experiencing poor performance, you should check the address setting of the parallel port on your system. Optimal performance is achieved when the port is set at 378h for LPT1 and 278h for LPT2. Please contact your system administrator or refer to your system documentation for instructions on how to change the parallel port settings. CD-ROM Icons Since Tape-it Lite uses the CD and ISO 9660 standards in Windows 95, some tape drive icons in Windows 95 may be represented by CD-ROM icons. Incorrect CD ROM error message If you are copying files to tape from a dual speed CD-ROM drive, you may receive a screen with the message "your drive may require cleaning". By selecting the enter key, Tape-it Lite will resume copying files to tape. Copying files from a CD-ROM If you are copying files to tape from a CD-ROM drive, some machine and CD-ROM combinations may not always complete due to a known issue with Microsoft's ESDI 506 driver. This may even result in your machine hanging. Read Ahead Caching for CD-ROMS Since Tape-it Lite uses its own caching system, all other caching with regards to CD-ROMs will be disabled. File names exceeding 108 characters ISO 9660 standards support files with names up to 108 characters long. If your filename with extension exceeds 108 characters, Tape-it Lite will shorten your filename with the ~1 style of shortening filenames, preserving its extension. Computers using the "Suspend" power management feature. Using the Suspend feature of some power management software can cause tape operations to fail since the machine is effectively being powered down. Users may want to turn off the Suspend feature when using Tape-it Lite. Norton Desktop Tape-it Lite does not support Norton Desktop for Windows 95. Microsoft’s IntelliMouse Tape-it for Windows 95 does not support the scrolling wheel feature of the mouse when TAPE-IT.EXE is running. By taking TAPE-IT.EXE out of the Startup and placing it on the Desktop, the IntelliMouse will function normally. When you want to run Tape-it, you can launch Tape-it from the Desktop by double clicking the Tape-it icon. Then, when finshed writing files to tape, you can stop Tape-it by closing Tape-it (press CTRL-ALT-DEL once, select Tape-it and End Task) and the mouse features will now work normally. Small supplemental cache for CDFS CDFS can cause a page fault if a tape has a very large number of directories. Increasing your Supplemental Cache may fix the problem. Right click your My Computer icon and select Properties. From the System Properties dialog box select the Performance folder and select File System.... From the File System Properties select the CD-ROM folder and increase your Supplemental Cache to large. Monte Carlo Sound Cards If you have a Monte Carlo Sound card and are experiencing problems detecting your tape drive, you should try removing the sound card from the machine to see if your tape drive is detected. MicroSoft's RegClean If you are running Tape-it Lite and use MicroSoft's RegClean program, you will have to uninstall Tape-it Lite and reinstall Tape-it Lite for it to operate properly. Note: you can restore the Registry before running REGCLEAN by running the UNDO.REG file in the RegClean directory (typically C:\Program Files\RegClean). Printer operation with parallel port tape drive Simultaneous printing during a Copy to/from tape may cause printer and parallel port tape operations to operate incorrectly and is not recommended. If you experience any problems printing, you should connect the printer directly to the parallel port and not use the tape drive's bypass parallel port. Sizing of files: Data sizes reported may vary from those that are being written to tape due to the varying size of clusters on media. Example: your entire hard drive may show a certain amount of used space, and when you backup your whole hard drive, Tape-it Lite may size it differently. This occurs because a hard disk's cluster size usually does not match Tape-it Lite's cluster size, which is 2048 bytes. Hard disk cluster sizes range from 512 bytes for compressed volumes to 64K for non-compressed volumes. Because the last cluster of most files is not completely consumed and the cluster size on tape is usually different from the cluster size on disk, the space consumed on disk for a collection of files is often different on disk than it is on tape. Directory Size Tape-it Lite cannot copy more than 8192 files from a directory to tape. If the size of your directory is larger that 8192 files, split the files into groups of less than 8192 and then write them to tape. Accessing the Tape Drive's Property Sheets While Reading or Writing Accessing the tape drive's property sheets while trying to read or write files from tape is not recommended and may cause the media to become unstable. Cheyenne Infinite Disk Infinite Disk must be uninstalled in order to run Tape-it. --------------------------------------------------------------------- Troubleshooting No Tape drives detected Is the tape drive connected properly? Does it have power? During Tape-it Lite's installation, was the proper type of tape drive selected. If not, please uninstall Tape-it Lite and reinstall for the type of tape drive you have. Do you have another backup application running? If so, please refer to the section "Conflict with other backup software" and/or "RUNNING TAPE-IT LITE WITH FLOPPY OR PARALLEL TAPE DRIVES WHEN OTHER BACKUP PROGRAMS ARE INSTALLED" in this README.TXT file. Using Tape-It With a Sound Card, Scanner or Network Adapter installed: If the Tape-it software cannot find your tape drive during installation, the most common reason is an interrupt conflict with another device, such as a sound card, scanner or network adapter. Most parallel ports are set to IRQ 7 (I/O 378) for LPT1 and IRQ 5 (I/O 278) for LPT2, and these are the settings recommended for use with Tape-it. Since many sound cards use these interrupts too, there can be a conflict. To verify that this is the problem, check to see whether IRQ 7 or IRQ 5 is being used. To do this in Windows 95: 1. Right-click the My Computer icon and select "Properties". 2. Select the Device Manager tab. 3. Double-click the icon for the type of device you are checking (such as sound card). 4. Double-click on the device icon. 5. Select the Resources tab. The Interrupt Request and Input/Output range settings will be displayed, along with any device conflicts. If there is a device conflict, please reassign the IRQ for the conflicting device according to the manufacturer’s documentation. Your Windows 95 computer must be running in 32 bit mode in order for Tape-it Lite to run. To see if your computer is running in 32 bit mode do the following: Select your MyComputer icon with the right mouse button (mouse button #2) and select Properties. Select the Performance Property Sheet. File System and Virtual Memory should both be 32 Bit. If either of these is set to MS DOS Compatibility Mode, Tape-it Lite will not work. Correct the problem and then try to use Tape-it Lite. If you have a parallel port tape drive, does your LPT port have an assigned IRQ in Device Manager? If no IRQ has been assigned to the LPT port, please assign one to it and then reboot the machine. Using Tape-It Lite With a Sound Card, Scanner or Network Adapter installed If the Tape-it Lite software cannot find your tape drive during installation, the most common reason is an interrupt conflict with another device, such as a sound card, scanner or network adapter. Most parallel ports are set to IRQ 7 (I/O 378) for LPT1 and IRQ 5 (I/O 278) for LPT2, and these are the settings recommended for use with Tape-it Lite. Since many sound cards use these interrupts too, there can be a conflict. To verify that this is the problem, check to see whether IRQ 7 or IRQ 5 is being used. To do this in Windows 95: 1. Right-click the My Computer icon and select "Properties". 2. Select the Device Manager tab. 3. Double-click the icon for the type of device you are checking (such as sound card). 4. Double-click on the device icon. 5. Select the Resources tab. The Interrupt Request and Input/Output range settings will be displayed, along with any device conflicts. If there is a device conflict, please reassign the IRQ for the conflicting device according to the manufacturer’s documentation. If your tape drive does not pass Tape-it Lite's Diagnostic program. Before beginning the Diagnostic let the tape cartridge spin down before selecting the Start button. Do you have the proper media for your tape drive? Has the tape cartridge been formatted from another backup application? If so, Tape-it requires a pre-formatted cartridge. Do you have any CD-ROM caching software running? If so, can it be easily disabled so the Tape-it Diagnostic can be run again? Try rebooting the machine to start the Diagnostic again. See section "Troubleshooting", "No Tape drives detected" above for other possibilities. Is there another backup application on your machine? See the section "Conflict with other backup software" and/or "RUNNING TAPE-IT LITE WITH FLOPPY OR PARALLEL TAPE DRIVES WHEN OTHER BACKUP PROGRAMS ARE INSTALLED" of this README.TXT file. ------------------------------------------------------------------------