Tropez Questions & Answers

The following are common questions and answers pertaining to the 
installation and use of Tropez.

Installation Issues

Q. Once my installation was completed, I was unable to boot into Windows.

A. Chances are, you have a hardware conflict with another card in your 
system. Boot into DOS and enter C:\TROPEZ\DOSAPPS. Once in the 
TROPEZ\DOSAPPS directory, type TZDIAG. This will run the DOS diagnostics. 
Run the diagnostics and verify working hardware addresses. Now reinstall the 
Tropez drivers following the standard install procedure. When the Windows 
hardware dialog appears, change the settings to match those you tested in 
DOS.


DOS Application Issues

Q. The audio levels for my DOS games wave audio and FM audio are not matched?

A. Use the TZACMIX.EXE utility to set the relative sound levels to more 
appropriate levels. Type TZACMIX  /? at the command line prompt to see the 
available options.

You can also set the relative sound levels to more appropriate levels by 
using the TZSETUP.EXE utility. After executing the utility, go into the 
Sound Blaster output section and adjust the levels. The next time you 
restart your computer, these values will be restored.

Q. How do I change the DOS configuration settings for the board?

A. Insert Install Disk #1 into your floppy drive and type a:\install. Once 
the install is running, select the reconfigure option.

You can also use the TZSETUP.EXE utility. After executing the utility, go 
into the Sound Card Setup section and select the new values you wish to try. 
After exiting TZSETUP, you can run TZDIAG.EXE to test the new settings.

Q. How do I change the DOS default startup volumes for the Tropez?
 
A.  Once your computer has booted to DOS, enter the Tropez\Dosapps directory 
and type the command  TZACMIX.  All of the default levels will be displayed. 
Type TZACDOS  /? to display the switching options. Adjust your levels using 
this application. The resulting levels will be saved as the default DOS 
levels.

You can also use the TZSETUP.EXE program to modify these settings. The 
values you set in this application will be stored as the default startup 
values.

Q.  In some of my DOS games, the DOS Hot Key Mixer does not function?

A.  Some DOS games do not allow the DOS Hot Key Mixer to effect the volume 
levels.  Many of these games have their own level adjustments.


Windows Application Issues

Q.  How do I reconfigure my Windows hardware settings?

A.  Go into the Windows Control panel. Double click on the Drivers icon. Select the Tropez 
driver and press the Setup button. You can change all of the hardware settings from this 
dialog box. You will be prompted to restart windows if you make any changes, so that the 
changes will take effect.

Q. When I am preparing to record and I want to check the levels in the mixer, I notice a 
slight phase shift (fading in and out of sound) in the audio from my speakers. What is causing 
this phase shift?

A. The Turtle Beach mixer is designed for maximum user control. One capability allows you to 
switch between Master Out and Wave Input and hear the audio signal as output and input 
simultaneously. This means you can mute the sound in Master Out and switch to Wave Input to 
adjust the signal to an appropriate level for recording. This capability may lead to a slight 
phase shift in your output, but it will not be detectable in any .WAV file recording.