Turtle Beach Windows Software V1.0 README.TXT Copyright (c) 1995 Turtle Beach Systems. All rights reserved. This file contains important information that became available after the printed documentation went to press. To move through the document, press the PG UP or PG DOWN keys or click the arrows at the top and bottom of the scroll bar along the right side of the window. To print the document, choose the Print command from the File menu. Customer Support via CompuServe, America Online, or Internet ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ An excellent alternative to customer support via phone or mail is using CompuServe, America Online, or Internet, three of the leading online systems in the world. Turtle Beach maintains several active forums on CompuServe. For customer support contact Turtle Beach at 71333,2432 in forums MIDIVEN Section 2 and MULTIVEN Section 16 or GO TURTLE (multimedia vendors' forum) and GO TBMIDI (MIDI vendor’s forum). For Turtle Beach customer support via America Online, send E-mail to SUPPORT@TBEACH.COM or use America Online's Internet gateway to access the addresses below. For support via Internet, visit our World Wide Web page at, HTTP://WWW.TBEACH.COM or our FTP site at, FTP.TBEACH.COM. Customer Support via BeachComber Bulletin Board ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ The BeachComber bulletin board is available 24 hours a day. The bulletin board can be reached at either (717) 767-0250 or (717) 767-5934, up to 38,400 baud, eight (8) data bits, No parity bits, one (1) stop bit via modem. The BeachComber bulletin board maintains product demonstrations, sound files, MIDI files, and helpful information for Turtle Beach products. Customer Support via Faxback ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ The Turtle Beach Faxback service can eliminate most common user problems and is an excellent alternative for off-hours support. Call the faxback system 24 hours a day at (717) 767 0309. Customer Support via Telephone ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ If you encounter problems or have questions about installing this software, call the Turtle Beach customer support staff at (717) 764-5265, Monday through Friday from 9:00 a.m. to 11:45 a.m. and 1:00 p.m. to 5:45 p.m. Or fax user problems--Attention: Customer Support--to (717) 767-6033. ******* Applications in Windows 95 ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ Most of the Turtle Beach applications work in the Windows 95 environment. There are some exceptions as noted: 1. The Sierra audio rack does not work in Stealth mode. 2. Microwave may cause problems when used as an OLE server. 3. The Turtle Beach CD player shows a white rectangle to the right of the main controls. This does not affect the operation of the program. 4. If you plan to print musical scores using the Stratos application, " Manuscript," you will need to make a minor modification in Windows 95. Copy the following two files from the \TBEACH\STRATOS directory to the \WINDOWS\FONTS directory (your Windows 95 directory name may vary) W3TTF.TTF W3TTFB.TTF These are "True Type" font files that will allow Windows 95 to print the musical notation necessary for the Manuscript program. Low Priority on the TB Mixer ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ In general, you will not need to use the "Low Priority Input" button on the TB Mixer. There are a few applications (such as "Voice Pilot," included with the Windows Sound System software) that make use of the input levels shown after clicking on the Low Priority Input button, but most applications do not. If you wish to set input levels for applications such as Sound Recorder, Quick Recorder, Wave SE, or MicroWave, click on the Wave Input button and adjust the levels shown. The Turtle Beach mixer is designed for maximum user control. One capability allows you to switch between Master Out and Wave Input and hear the audio signal as output and input simultaneously. This means you can mute the sound in Master Out and switch to Wave Input to adjust the signal to an appropriate level for recording. This capability may lead to a slight phase shift in your output, but it will not be detectable in any .WAV file recording. MicroWave and OLE ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ MicroWave is functionally compatible with OLE 1.0, and with the identical functions in OLE 2.0. However, MicroWave will not function with OLE 2.0 specific calls. Problems Recording or Playing Back .WAV Audio ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ If you are experiencing problems recording or playing back .WAV audio, enter the Windows Control Panel and open the Drivers section. Edit the CS31BA11 Business Audio, WSS 2.0 Enhanced driver and choose Half Duplex. Restart your machine and try recording or playing back .WAV audio. NOTE: In this configuration, simultaneous .WAV record and playback is not available. Un-installing Turtle Beach Software ΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝΝ If you ever need to uninstall your Turtle Beach sofware, follow these steps: 1. Delete entire \tbapps directory (or whatever directory you installed to). 2. Delete ctl3dv2.dll if not being used by a non-Turtle Beach application. 3. Delete tbmixer.ini, stratos.ini, wave.ini, mousplay.ini from \windows. 4. Delete threed.vbx if not being used by a non-Turtle Beach application. 5. Delete msmixmgr.dll from \windows\system if not being used by a non-Turtle Beach application. 6. Delete olecli.dll and olesvr.dll from \windows\system if not being used by a non-Turtle Beach application. 7. Delete the following from \windows\system: slider2.vbx kbdlist.vbx gauge.vbx wfenvlop.vbx spin.vbx 8. Delete helprint.dll and riopatch.ini from \windows 9. Delete program group Tbapps ******* There is no further information available at this time..