The following files should be in your directory. If one or more are missing, please contact the PanaTech BBS at (201) 863-7845. The modem settings are 8 bits, no parity, 1 stop bit. The modem speeds are 9600/2400/1200. Available 24 hours. Leave us a Feedback note from the PanaTech MAIN MENU. If you need voice assistance (live person) contact our Technical Support Group at (800) 222-0584 9-5 EST.