This is the README.TXT file for Version 4.00 of MarkVision for Windows 95/98 and Windows NT 4.0 by Lexmark International Inc. This set of diskettes contains MarkVision and printer drivers for the Microsoft Windows 95/98 Operating System for these Lexmark Printers: - Lexmark 4039plus Laser Printer - Lexmark Optra Laser Printer - Lexmark Optra plus Laser Printer - Lexmark Optra E Laser Printer - Lexmark Optra Ep Laser Printer - Lexmark Optra C Laser Printer - Lexmark Optra N Laser Printer - Lexmark Optra S Laser Printer - Lexmark Optra SC Laser Printer - Lexmark Optra K Laser Printer - Lexmark Optra Color 40 - Lexmark Optra Color 45 - Lexmark Optra Color 1200 Refer to the READMEPS.TXT for information on the Lexmark PostScript printer driver, and the README.PCL for information on the Lexmark PCL Driver. This set of diskettes also contains MarkVision for the Microsoft Windows NT 4.0 Operating System for these Lexmark Printers: - Lexmark 4039plus Laser Printer - Lexmark Optra Laser Printer - Lexmark Optra plus Laser Printer - Lexmark Optra E Laser Printer - Lexmark Optra Ep Laser Printer - Lexmark Optra C Laser Printer - Lexmark Optra N Laser Printer - Lexmark Optra S Laser Printer - Lexmark Optra SC Laser Printer - Lexmark Optra K Laser Printer - Lexmark Optra Color 40 - Lexmark Optra Color 45 - Lexmark Optra Color 1200 ---------------------------- README.TXT TABLE OF CONTENTS ---------------------------- - MarkVision for Windows 95/98 and Windows NT 4.0 Overview - Diskette Contents - Compatibility and System Requirements for Windows 95/98 - Network System Requirements for Windows 95/98 - Compatibility and System Requirements for Windows NT 4.0 - Network System Requirements for Windows NT 4.0 - User Tips and Recommendations - Problem Determination This text file provides additional information to help you understand and use the Lexmark MarkVision Printer Management Utility for Windows 95/98 and Windows NT 4.0. If you need further technical assistance, contact your point of purchase or your Lexmark country representative. For Lexmark worldwide support contacts, refer to the MarkVision online help topic "Contacting Lexmark." ------------------------------------------------ MARKVISION FOR WINDOWS 95/98 AND NT 4.0 OVERVIEW ------------------------------------------------ MarkVision for Windows 95/98 and NT 4.0 by Lexmark International, Inc. (Lexmark) provides an advanced network printing solution that enables users to easily install, configure, query and troubleshoot local-attached and network-attached printers from their desktop. MarkVision features include: 1) A main MarkVision Printer window that offers a significant amount of information about each printer at a glance. It is also very configurable offering several view modes and columns that you can sort and eliminate (in the details view). 2) Multiple printer windows so that you don't have to keep all your network printers all in one printer window. You can open multiple printer windows and have some printers in one window and other printers in another. You can create as many printer windows as you need. You can manually setup these printer windows, or apply filters to a window and let MarkVision select which printers go in which printer window based on the filter you define. Be sure to check out this new MarkVision feature! We think you will find it very useful. 3) A graphical status view of multiple printers. You can open as many views as it is reasonable to see on your particular screen. You can then minimize them all and create an icon on the Taskbar for each printer. You can configure the icon to change or automatically open when an error occurs. 4) Multiple network protocols. If you are running more than one network protocol on your Windows 95/98 or Windows NT 4.0 workstation you can manage printers attached through all of them in MarkVision. You can also use MarkVision to manage your parallel attached printers, and peer-to-peer is supported on Windows 95/98. This allows you to view and control a printer connected to a peer workstation from your workstation using MarkVision! 5) The "State" pull down in the Status View allows you to see all of the error conditions that currently apply to the printer. 6) The "Features" view inside the Status View displays code levels and installed options, plus other printer and protocol information. 7) Remote Operator Panel, Job Statistics, and Resource Management views too! 8) Each individual printer or adapter icon in the main view has its own individual Network Settings and Adapter Settings views. You can control how the network is searched for printers by using the Configure pull down in the main MarkVision printer window. ------------------ DISKETTE CONTENTS ------------------ If you are installing from diskettes, there are five diskettes that make up the MarkVision package for Windows 95/98 and Windows NT 4.0. Be sure to start with DISK 1 and run SETUP.EXE from this diskette. ------------------------------------------------------- COMPATIBILITY AND SYSTEM REQUIREMENTS FOR WINDOWS 95/98 ------------------------------------------------------- The SETUP Utility is designed and tested to operate on IBM (or 100%- compatible) personal computers or personal systems with a hard drive. All the utilities were designed and tested for the Microsoft Windows 95 System Version 4.00.950 or greater. System Requirements: - To run SETUP, you need at least 1.5 MB of free hard disk space. This disk space will be freed when SETUP is complete. - To install MarkVision for Windows 95/98, requires approximately 11 MB of PC hard disk space. In order to manage a locally parallel attached printer to a workstation (including Peer-to-Peer local parallel attached printers) using MarkVision, the workstation must have an IEEE 1284 compliant parallel port controller and parallel cable, and LPT.VXD version 4.00.503 or version 4.00.951 or later. --------------------------------------------- NETWORK SYSTEM REQUIREMENTS FOR WINDOWS 95/98 --------------------------------------------- You can use MarkVision to control remote printers in two ways: 1) Peer-to-peer shared printers by parallel attached printers to workstations 2) Printers directly attached to the network by a Lexmark Network Printer Adapter ===> Workstation Requirements: - Peer-to-Peer shared printers by parallel attached printers - Lexmark network adapter connected printers: - Microsoft's IPX/SPX Client - Microsoft's LAN Server Client - Microsoft's NT Server Client - Microsoft's TCP/IP Client - Novell's Client32 NetWare Client ===> NT Server 3.51 System Requirements: - Version 4.x of MarkVision Server for NT Server (Intel Platforms Only) - See the README.1ST on the MarkVision Server Disk for NT and NT Server supported versions. ===> NT Server 4.0 System Requirements: - Version 4.x of MarkVision for Windows NT 4.0 with the MarkVision Server Agent installed. ===> OS/2 Lan Server System Requirements: - Version 5.x of MarkVision Server for LAN Server - See the README.1ST on this MarkVision Server Disk for OS/2 and LAN Server supported versions. ===> OS/2 Warp Server System Requirements: - Version 3.x of MarkVision for OS/2 with the Lexmark Network Port Driver Version 3.x installed. - Warp MarkVision Server Version 6.x ===> Lexmark Network Adapter Firmware Revision Levels The minimum firmware revision levels for the Lexmark MarkNet XL and MarkNet XLe Network Adapters are: - MarkNet XL ... 79.123.01 or greater - MarkNet XLe ... 4.117.01 or greater You can find the latest version of all the Lexmark software and firmware on the Lexmark BBS, ftp site, Compuserve, and World Wide Web site. See the "Contacting Lexmark" topic in the MarkVision online help for details on any of these electronic distribution locations. NOTE: Be sure to read the Windows 95 section of the "Network Printer Utility Guide" that comes with the Lexmark MarkNet XL and XLe Network Adapters. You will find an abundance of useful information on using, configuring, and installing your MarkNet adapter with MarkVision. -------------------------------------------------------- COMPATIBILITY AND SYSTEM REQUIREMENTS FOR WINDOWS NT 4.0 -------------------------------------------------------- The SETUP Utility is designed and tested to operate on IBM (or 100%- compatible) personal computers or personal systems with a hard drive. All the utilities were designed and tested for the Microsoft Windows NT 4.0 System Version 4.00.1381 or greater. System Requirements: - To run SETUP, you need at least 1.5 MB of free hard disk space. This disk space will be freed when SETUP is complete. - To install MarkVision for Windows NT 4.0, requires approximately 11 MB of PC hard disk space. ---------------------------------------------- NETWORK SYSTEM REQUIREMENTS FOR WINDOWS NT 4.0 ---------------------------------------------- You can use MarkVision to control remote printers directly attached to the network by a Lexmark Network Adapter. ===> Workstation Requirements: - Lexmark network adapter connected printers: - Microsoft's NT Server Client - Microsoft's TCP/IP Protocol - Microsoft's DLC Protocol - Novell's Client32 NetWare Client ===> NT Server 3.51 System Requirements: - Version 4.x of MarkVision Server for NT Server (Intel Platforms Only) - See the README.1ST on the MarkVision Server Disk for NT and NT Server supported versions. ===> NT Server 4.0 System Requirements: - Version 4.x of MarkVision for Windows NT 4.0 with the MarkVision Server Agent installed. ===> OS/2 Lan Server System Requirements: - Version 5.x of MarkVision Server for LAN Server - See the README.1ST on this MarkVision Server Disk for OS/2 and LAN Server supported versions. ===> OS/2 Warp Server System Requirements: - Version 2.x of MarkVision for OS/2 with the Lexmark Network Port Driver Version 2.x installed. - Warp MarkVision Server Version 6.x ===> Lexmark Network Adapter Firmware Revision Levels The minimum firmware revision levels for the Lexmark MarkNet XL and MarkNet XLe Network Adapters are: - MarkNet XL ... 79.123.01 or greater - MarkNet XLe ... 4.117.01 or greater You can find the latest version of all the Lexmark software and firmware on the Lexmark BBS, ftp site, Compuserve, and World Wide Web site. See the "Contacting Lexmark" topic in the MarkVision online help for details on any of these electronic distribution locations. NOTE: Be sure to read the Windows NT section of the "Network Printer Utility Guide" that comes with the Lexmark MarkNet XL and XLe Network Adapters. You will find an abundance of useful information on using, configuring, and installing your MarkNet adapter with MarkVision. ----------------------------- USER TIPS AND RECOMMENDATIONS ----------------------------- - SERVER SETUP The Server Installation method allows the network administrator to place all the MarkVision and Driver files onto a shared network drive location for use in two ways: 1) Allow users to run MarkVision from this remote location, thus minimizing the amount of workstation hard drive space required to run MarkVision from a workstation. - OR - 2) Allow users to install MarkVision and Lexmark printer drivers to their local workstation without using diskettes. This method makes local installation of drivers and/or MarkVision as easy as an "email" note informing users where to access the SETUP utility. The users can run SETUP from their workstation without the need for the actual diskettes. - MISSING PRINTERS IN MARKVISION A "missing" printer (as listed in the "status" column of the details display) is a printer that was listed in a previous MarkVision session, but is not found on this session. The first time you start up MarkVision, you will NOT find any "missing" printers. A "missing" printer had to be listed at least once on a previous session of MarkVision. A printer can be "missing" for several reasons: 1) The most common reason is that the printer has been turned off. Once the printer is turned back on, and MarkVision is either restarted or a refresh operation is performed, the printer status changes from missing to a known state: like "Ready." 2) Another reason is that a printer has been replaced with a printer of another manufacturer or type since MarkVision was last invoked. Through the Configuration menu, you can elect not to show these missing printers. Another way to delete missing printers is to select Delete from the (usually Right Mouse Button) pop-up menu. You can also turn off "Save Individual Printers" through the View menu. This causes MarkVision to save all window settings- such as which columns are visible, window position, window size - but not record which printers were in the window when it was closed. The next time this MarkVision window is opened any printers found which match the windows filter settings will be shown in the window. Note: When you individually delete missing printers from a MarkVision printer window, you must exit MarkVision to save this information. Otherwise missing printers unexpectedly return when the MarkVision screen is refreshed. - PREPARING FOR A WINDOWS 95/98 MARKVISION INSTALL ON SYSTEMS THAT CONTAINED MARKVISION FOR WINDOWS 3.1 The MarkVision application written for Windows 3.1 was not designed to run in the Windows 95/98 environment. For locally attached printers, it may appear that MarkVision does indeed work. However, you will notice that when MarkVision is running, you are unable to print, due to communications port device conflicts. These conflicts are due to the LEX01.386 VxD that is loaded. In addition, there are a variety of problems as well for network attached printers. To avoid this problem: - Remove the LEX01.386 and VPD.386 invocations from the SYSTEM.INI file. (Delete the DEVICE=LEX01.386 and DEVICE=VPD.386 lines in the [386Enh]section of the SYSTEM.INI file in the \WINDOWS subdirectory. To free up some hard drive space: - From a DOS Prompt, DELTREE the subdirectory where you installed the Windows 3.1 version of MarkVision. (For example: DELTREE C:\MarkVis). - From a DOS Prompt, DELTREE the subdirectory which contains the Windows 3.1 network utilities. (For example: DELTREE C:\NETPRINT). You will find all the necessary functions that you had with the previous version of MarkVision and Toolkit available with the new Windows 95/98 utility. - DOWNLOADING FONTS/MACROS/DEMOS DOES NOT SUPPORT LONG FILE NAMES When selecting paths and/or file names for fonts, macros, overlays, or demos to download to printer FLASH or DISK, it is still necessary to use conventional 8.3 directory and filename format. This function is shared between the Lexmark printer drivers and MarkVision; so this restriction applies regardless of where you access the download utility. - LEXMARK 4079plus NOT SUPPORTED MarkVision for Windows 95/98 and NT 4.0 does not support the 4079plus. - INSTALLING LEXMARK PRINTER DRIVERS AFTER A SERVER INSTALLATION When you perform a Server Installation, you not only copy all the MarkVision files onto the server directory location that you specified, but you also copy both the PCL and PostScript Lexmark Printer drivers to this same location. For example, if you chose the server directory to be "X:\LEXMARK" both MarkVision and the Lexmark printer drivers would be installed to this subdirectory. When you are ready to install the printer drivers to your local PC, you need to remember this network location of "X:\LEXMARK." To install printer drivers, execute X:\LEXMARK\DRIVERS.W32\SETUP.EXE - INTERNET ACCESS With the release of MarkVision 4.0, support was added for Internet access. This access will launch the user's desired browser from within MarkVision and take them to the Lexmark web site to get the latest drivers, technical support, register their printer or a number of other activities. A button on the status page will take you to information directly relating to that family of printers and menu items will take you to general areas of interest for all printers. LIMITING ACCESS OR CHANGING DEFAULT URLS If you are an administrator you may want to restrict or eliminate internet support from within MarkVision. MarkVision ships with a sample access file called URL.INI which must be edited and renamed to MVURL.INI if changes to the default actions are desired. In this file, the various values that MarkVision normally uses are listed. You can edit this file and define your own URLs or eliminate internet access. To eliminate access add the key=value pair of WEB_SUPPORT=0 in the [CONFIGURE] section. MarkVision will generate URLs that follow the format: AREA_PREFIX/AREA/LANGUAGE or AREA_PREFIX/AREA/LANGUAGE/PRINTER. Example: MarkVision would normally generate the URL http://www.lexmark.com/NA/drivers/5/1 to access the driver page in Danish for the Optra S printer. If MVURL.INI was modified as follows: [AREA_PREFIX] DRIVERS=http://www.myCompany [AREA] DRIVERS=myDriverArea [LANGUAGE] 5=Universal [PRINTER] 1=BestPrinter then MarkVision would generate the following URL: http://www.myCompany/myDriverArea/Universal/BestPrinter Note the trailing /'s are not included in the values and that http:// must appear at the start of the URL if you are defining an internet web page. This file needs to reside in the same location as MV.EXE. --------------------- PROBLEM DETERMINATION --------------------- - MARKVISION DOES NOT WORK FOR A SERIALLY CONNECTED PRINTER MarkVision cannot establish bidirectional communications to a printer connected to a serial port of your PC workstation. You need either to attach your printer to the LPT port of your PC, or connect directly to a LAN by means of a Lexmark Network Adapter. - CANNOT PRINT TO THE LOCAL PRINTER WITH MARKVISION RUNNING There are several possibilities why when MarkVision is running, you will not be able to print to a local, parallel port connected printer without getting Windows Port Device Conflict messages: 1) The Windows 95/98 Spooler Settings MUST be set to "Enable bidirectional support for this LPT port." Click on the "Details" tab found in the Property Sheet of the printer driver. Click "Spool Settings..." to check the status of the "Enable bidirectional support for this printer" check box. Be sure this setting is selected, or you will not be able to print from a Windows application when MarkVision running. 2) Also check the "Spool MS-DOS Print Jobs." This setting can be found by selecting the "Port Settings..." button in the "Details" tab of the printer driver's Property sheet. Be sure this setting is enabled in order to allow printing from a DOS Prompt or DOS Application with MarkVision running at the same time. 3) Port Conflicts can be caused if a Lexmark printer driver has never been installed for this port AND you print through a non-Lexmark printer driver. For example, you installed MarkVision to manage your local printer, but you use non-Lexmark printer drivers to print to this printer. Even if you intend to print through a non-Lexmark printer driver, you need to install at least one Lexmark printer driver and configure it for this same LPT port. - LOCAL PRINTER APPEARS AS NON-BIDIRECTIONAL IN MARKVISION MAIN PRINTER WINDOW Some common reasons for this problem: 1) The parallel port driver, LPT.VXD, that ships with the original version of Windows 95 does not correctly support bidirectional communications on many PC's. If the version of LPT.VXD in your \windows\system directory is 4.00.950, you should upgrade it by copying the version of the LPT.VXD that's in the \drivers\printer\lpt directory of the Windows 95 CD to the \windows\system directory on your PC. 2) Your PC's Parallel Port needs to be configured as NORMAL or placed in COMPATIBILITY mode in your PC's BIOS Setup. EXTENDED or other settings such as this, may not work with the version of LPT.VXD that ships with Windows 95. 3) Your Parallel Printer Cable is not an IEEE 1284 compliant cable. 4) Your printer is attached to your PC through a switch box that allows for sharing of your printer with other PCs. Frequently these switch boxes do not "switch" all of the Centronics Parallel signals; therefore the inherent bi-directional capabilities of the cable are lost. 5) On some computers, the parallel port mode set to "Standard" will not allow MarkVision to establish bidirectional communications. However, if these computers have an ECP parallel port mode, change it to ECP mode and retry MarkVision. 6) If you have a Lexmark WinWriter 150C or a Lexmark Color JetPrinter 1020 or a Lexmark Color JetPrinter 2070 printer driver set to output to the same local LPT port that your 4039plus or Optra is attached to, MarkVision will not be able to establish bidirectional communications with that port. You will need to set the Lexmark InkJet printer driver output port to FILE or another port. - MARKVISION NOT FINDING ALL NETWORK PRINTERS THROUGH THE IPX PROTOCOL If your computer has more than one network card active at the same time with IPX being the only client, it is a known Windows 95/98 limitation that will only allow MarkVision to find printers through only one of these network cards. - MARKVISION NOT FINDING ALL NETWORK PRINTERS THROUGH THE IPX OR NETWARE PROTOCOL If you sometimes fail to find printers on your network, you may need to increase the number of receive buffers available to your computer's network card. In the Control Panel, select Network, then select your network adapter card, and click on Properties. Select Advanced, and highlight Receive Buffers. Typical values are between 2 and 10. Try increasing the value to 10 or more, if possible. - SERVER INSTALLATION OF PRINTER DRIVERS FROM AN HPFS FORMATTED DRIVE NOT WORKING When the Printer Wizard is launched from SETUP, there is a known problem in the Microsoft Printer Wizard that it cannot find the .INF or associated printer driver files on an HPFS formatted drive. This is unique to HPFS and is not a problem with any other disk format. - DOWNLOADED FONT, DEMO, OR MACRO GOES TO UNEXPECTED PRINTER It is possible to associate more than one printer with a network queue, so more than one printer appearing in MarkVision may be using the same queue. When you select "Download" from the printer's popup menu the font, demo, or macro is sent as a print job to the queue. The first printer using the queue that finds this job will accept it. This may not be the printer selected in MarkVision. - OPTRA E/Ep SETTINGS PAGES DO NOT APPEAR IN PRINTER NOTEBOOK The Font/Paper, Presentation, and Advanced settings property pages will only appear in the printer notebook when the Optra E/Ep is connected through a local port or through a redirected local port. ======================================================================= Windows, Windows 95 and Windows 98 are registered trademarks of Microsoft Corporation. PCL is a U.S. registered trademark of the Hewlett-Packard Company. IBM and OS/2 Warp are registered trademarks of the IBM Corporation. Lexmark, MarkVision, MarkNet, LexLink and Optra are trademarks or registered trademarks of Lexmark International Inc. END OF README.TXT