NOVELL TECHNICAL INFORMATION DOCUMENT

TITLE:              NTS Windows Diagnostics v1.04
DOCUMENT ID:        TID021431
DOCUMENT REVISION:  C
DATE:               04OCT94
ALERT STATUS:       Yellow
INFORMATION TYPE:   Symptom Solution
README FOR:         NTSWD.EXE

NOVELL PRODUCT and VERSION:
NetWare Client for DOS/MS Windows 

ABSTRACT:

This directory contains a utility to help troubleshoot installation and
configuration of NetWare Client Modules for Windows (EXEs, DRVs, *.386 
and DLLs). This tool was developed by Novell Technical Support (NTS)
as a way to provide information on Windows drivers and has limited
support. 

New to this released version (v1.04) is the NetWare Modules 
Button. It allows you to see only the modules specific for Novell 
Windows Client. In addition, a fix was made in this update for 
applications using the WIN32 API set would cause a General Protection 
Fault in v1.02 when requesting information from those WIN32 programs.

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DISCLAIMER
THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. 
NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. 
HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION 
ONLY.  NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS 
INFORMATION.
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SYMPTOM

Customer is unable to determine which directory or version, specific 
Windows drivers are loaded from. (NWIPXSPX.DLL and etc.)

SYMPTOM

NetWare Client for Windows configuration problems, such as Broadcast messages
not being displayed in Windows.

SOLUTION

To help solve NetWare Client for Windows configuration problems, use
NTSWD.EXE.  It provides information such as PATH location and version of 
loaded programs EXEs, DRVs, DLLs, and VXDS. It allows you to either 
print or save this information to a file. (Default file name is NTSWD.EXE)
That can be used in the troubleshooting process.

==================================================================
Installation Instructions:
==================================================================


Copy NTSWD.EXE to the Windows directory. Within Program Manager select
File|New then Program Item. From the Program Properties dialog type in 
the following:

 ______________________________________________________
|                                                      |
|             Program Item Properties                  |
|______________________________________________________|
|                                                      |
| Description:          NTSWD              [ OK ]      |
|------------------------------------------------------|
| Command Line:         NTSWD.EXE          [CANCEL]    |  
|------------------------------------------------------|
| Working Directory:    C:\WINDOWS         [BROWSE...] |
|------------------------------------------------------|  
| Shortcut Key:         None             [CHANGE ICON] |
|------------------------------------------------------|
|                  [] Run Minimized        [HELP]      |
|______________________________________________________|

This program requires TOOLHELP.DLL.  This DLL ships with Windows 3.1x and
Windows for Workgroups 3.11.  Windows 3.0 users should obtain this DLL 
from Microsoft Download Service or from a copy of Windows 3.1x.

Solution Specifics:

The following is an example issue that this program helped resolve.

Broadcast messages were not being displayed in Windows.  A user had 
installed the latest files from WINDR1.EXE.  Using this tool, the user
was able to determine that an older version of NWPOPUP was being loaded in
memory.

The user had installed the WINDR1.EXE files correctly but an older version
of NWPOPUP.EXE was left in the Windows directory. The user had copied 
NWPOPUP.EXE to the WINDOWS\SYSTEM directory. When the user deleted the
file from the WINDOWS directory, the correct version of 
NWPOPUP was loaded from the WINDOWS\SYSTEM directory and the problem
was resolved.

============================================================================
Any comments or suggestions on how we can improve this utility are welcomed.
Please send your responses to enhclient@novell.com via Internet Mail.
============================================================================

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