SURVEY.TXT Novell Research Directory Services Study Site Survey - v05Jan1996 Please fill out this survey and e-mail it, along with your SCANTREE results, to: rlee@novell.com Or mail your response and results to: Novell Attn: Ron Lee MS E24-2 122 East 1700 South Provo, Utah 84606 Thank you for participating in this study. The results of your effort, combined with those of many other Novell customers, will help us develop an NDS Memory Calculator, and performance rules of thumb. CONFIDENTIALITY: When you send this information to Novell, you grant us the right to include your responses and tree statistics in our study. Your name and the name of your company will not be included in the study and will be kept strictly confidential. Respondent Information Name: E-mail address: Mailing address: Phone number: May we contact you for further information or explanation (Y/N): Are you a Novell Application Notes subscriber? (Y/N): Which NDS-aware applications are you using?: Organization Information Name: Size (local, regional, national, international, global, other): Multiple Trees (Please submit a separate survey with each tree's SCANTREE data) Does your organization have multiple trees? (Y/N): Do you plan on merging the trees in the future? (Y/N): Do users access resources across tree boundaries? (Y/N): How do users access resources across tree boundaries: Using NWUSER? (Y/N): By mapping a bindery drive? (Y/N): By re-logging in? (Y/N): By using the beta version of Novell's Client32? (Y/N): How do you handle cross-tree administration? (please explain): NDS Tree Information Tree name (scanned by SCANTREE): How would you describe the status of your NDS tree implementation? (Choose only one): The tree is experimental: The tree is partially complete: The tree is mostly complete: The tree is well established: How many NW servers does the tree currently encompass? How many servers will your NetWare 4.1 tree eventually encompass? Network How many total WAN links does the tree traverse? How many WAN links are there of the following types (number of links): Async Dial-on-demand: Dedicated leased lines 64Kbps or below: T1/E1: T3/E3: Satellite: Switched 56Kbps: SMDS 64Kbps and below: T1 and above: X.25: ISDN BRI: PRI: X.25 over ISDN: Frame Relay 16Kbps and below: 56/64Kbps: 64Kbps - T1: T1 and above: ATM T1: T3 and above: NetWare Server Information What is the PRIMARY class of server platform used for NetWare 4 servers? (Processor, speed, bus, multi-processing): How much RAM do your servers typically contain? (Megabytes): How much RAM does the Novell Research Memory Worksheet recommend for these same servers? (Please use the enclosed memory calculator): Are your servers running a mix of NetWare 3.x and 4.x? (Y/N): If so, are you using NetSync? (Y/N): If your NetWare servers are completely 4.x, are they 4.1 only? (Y/N): Did you use the Novell migration utility to upgrade from 3.x to 4.x? (Y/N): Do you install the latest NetWare patches as they become available? (Y/N): Do you upgrade NDS as new releases become available? (Y/N): Which version of DS.NLM are you currently using?: Performance Are you receiving complaints from users about login times? (Y/N): Are you receiving complaints from users about authentication times? (Y/N): Are your NDS object changes completing in an acceptable period of time? (Y/N, examples): Are your NDS tree structure changes completing in an acceptable period of time? (Y/N, please give examples): Are you satisfied with the performance of your directory? (Y/N, please explain): NDS Administration: Was the design of the NDS tree structure a formal process with a design team? (Y/N): Is your tree administration centralized? (Y/N): How many staff administer the directory full-time?: How many staff administer the directory part-time?: What was the PRIMARY factor that influenced your tree design? (choose one): Was it how you planned to administer the tree? (Y/N): Was it bindery services? (Y/N): Was it your WAN links? (Y/N): Other reasons? Please explain: Are you using any applications that extend the NDS schema? (Y/N): Are you using the Novell Application Launcher? (Y/N): NDS Benefits Is NDS saving you administrative time? (Y/N, please explain why or how): Is NDS saving you money? (Y/N, please explain why or how): How much is NDS "earning its keep" in your organization? (choose one): More trouble than it's worth (Y/N): We're breaking even (Y/N): Somewhat (Y/N): Very much (Y/N): Does everything but cook breakfast (Y/N): Please explain: NDS Utility and SCANTREE Enhancements Are there any enhancements you would like to see made to SCANTREE.EXE? (please explain): Are there any enhancements you would like to see made to other NDS utilities? (Please explain): THANK YOU