Using Intel's Automated Customer Support v3.02 The following services are available 24-hours a day, 365 days a year: INTEL CUSTOMER SUPPORT ON THE INTERNET Support information for Intel Brand products is available on the Internet for downloading by Anonymous FTP and for viewing or downloading on the World Wide Web. World Wide Web address (URL) Corporate http://www.intel.com Customer Support http://www-cs.intel.com Intel FTP Server hostname: ftp.intel.com File directory location: /pub/PCandNetworkSupport Intel Internet News Server Check out Intel's message forum that has solutions provided by our Customer Support staff. Or leave your own question to be answered. news://cs.intel.com INTEL CUSTOMER SUPPORT ON COMPUSERVE Use your modem to access the Intel forums on CompuServe. Modem settings: 7-E-1, up to 28.8Kbps Enter: GO INTEL For a free trial membership to CompuServe, call one of the telephone numbers below and ask for Representative 126. You will receive a private User ID and password, a free month of access to CompuServe's Basic Services and a $15 usage credit toward your access to Intel Support Forums. Call CompuServe at: U.S.A. & Canada 800-524-3388 (Toll-free) Europe +49-89-66 535-111 Rest of the world +1-614-529-1340 INTEL CUSTOMER SUPPORT BBS Use your modem to access Intel's Bulletin Board Service. Modem settings: 8-N-1, up to 14.4 Kbps In North America (Oregon, USA) 503-264-7999 In Europe (Swindon, UK) +44-1793-432-955 INTEL CUSTOMER SUPPORT FAXBACK SERVICE Have documents sent to your fax machine or fax board. In North America (Oregon, USA) 800-525-3019 or 503-264-6835 In Europe (Swindon, UK) +44-1793-432-509 INTEL CUSTOMER SUPPORT TECHNICIANS If you are unable to find the information you need on one of our electronic services, you may need to call a Customer Support technician. In North America (Oregon, USA) CPU, OverDrive Processors & Math CoProcessors 800-321-4044 US Pacific Time Network & ProShare Conferencing/Video Products 503-264-7000 7:00-5:00 M-W & F (7:00-3:00 Th) For information about Intel Support Services options order/download Document #8549. For information about support for discontinued Intel products order/download Document #8715. In Europe (Swindon, UK) British Time English +44-1793-404-900 08:00-00:00 M-F French +44-1793-404-988 08:00-17:00 M&W-F German +44-1793-404-777 08:00-16:00 Tu In the Asia-Pacific region* Australia (Sydney) +1-800-649-931 (Singapore Local Hong Kong +852-2-844-4456 Time) M-F Korea +822-767-2595 05:00-15:00 Singapore +65-831-1311 Taiwan +886-2-718-9915 * Or contact your local dealer or distributor. Call our FaxBack service and order document # 9000 for a current list of names and phone numbers. In Japan (Tsukuba) OverDrive Processors & Math CoProcessors 0120-868686 (Local Time) M-F Network & ProShare Conferencing/Video Products +81-298-47-0800 09:00-17:00 Rest of World: Contact your local dealer or distributor or call the North American Service Center at +1-503-264-7354 INTEL PRODUCT INFORMATION In North America (Oregon, USA) 800-538-3373 503-264-7354 In Europe (Swindon, UK) +44-1793-431-155 In the Asia-Pacific region* Australia (Sydney) +61-2-9937-5800 Hong Kong +65-735-3811 (Intel Singapore) Korea +65-735-3811 (Intel Singapore) Singapore +65-735-3811 (Intel Singapore) Taiwan +65-735-3811 (Intel Singapore) * Or contact your local dealer or distributor. In Japan (Tsukuba) OverDrive Processors & Math CoProcessors 0120-868686 (Local Time) M-F Network & ProShare Conferencing/Video Products +81-298-47-0800 09:00-17:00 Rest of World: Contact your local dealer or distributor or call the North American Service Center at +1-503-264-7354 MAILING ADDRESSES North American Service Center: European Service Centre: Intel Customer Support Branded Products Support Centre JF3-333 Intel Corporation (UK), Ltd. 5200 NE Elam Young Parkway Pipers Way Hillsboro, OR 97124-6497 Swindon, Wiltshire USA England SN3 1RJ