3Com Corporation EtherDisk Diskette for the EtherLink III LAN+Modem PC Card Troubleshooting If the adapter diagnostic tests fail, the adapter might not be defective. Check the following: 1. Make sure that the adapter is operating in a computer containing the Personal Computer Memory Card International Association (PCMCIA) Release 2.01, Type II or Type III slots. 2. Make sure that the adapter is completely seated in its slot. Review the installation instructions in the appropriate adapter guide. 3. Make sure that your computer is running DOS 3.1 or higher and that no device drivers or memory managers are loaded. 4. Inspect all cables and connections. 5. If you are running the Network Loopback test, make sure that the adapter (coax only) is securely connected to a loopback plug or to a properly cabled network. 6. If you are running the Echo Server test, make sure that the adapter is securely connected to a properly cabled network and an echo server is set up on the network. 7. If you are configuring the I/O base address or interrupt request level make sure that the settings you choose for these parameters do not conflict with any other peripheral or software program installed in the computer. 8. Make sure that the configuration setting for the transceiver type is correct. 9. Running the Network Loopback test (coax only) while connected to an active network can cause intermittent failures. These failures can be avoided by using a loopback plug or by connecting to an inactive network on which only the computer being tested is operating. 10. The computer in which the adapter is installed might be defective. Install the adapter in a known functioning computer and run the tests again. 11. The loopback plug you are using might be defective. Try a different loopback plug. 12. Replace the failed adapter with a known working adapter, with the same configuration. If the second adapter fails, something is probably wrong with the test environment, not with the adapter. (%VER Troubleshooting v2.1e)