3Com Corporation
                       EtherDisk Diskette for the
                EtherLink 16 and EtherLink 16 TP Adapters
                                       
                            Technical Support

                                   

 For repairs, spare parts and on-site services, please contact your network
 supplier or authorized service center.


 Returning Boards for Repair
 ---------------------------

 If you return a board directly to 3Com, you need a return material
 authorization (RMA) number before shipping.  Call one of the 3Com service
 and support phone numbers listed below for the RMA number.

      Shipping information:

      -   The adapter must be wrapped in an antistatic bag.  Use the   
          original container if possible.  Do not return cables,       
          connectors or documentation.

      -   Mark the RMA number clearly in multiple locations on the
          outside of the shipping container.

      -   Call 1-800-876-3Com for the shipping address.

 Factory repairs take approximately thirty (30) working days and are returned
 Priority 2.  Return shipping and handling is included.  Payment is by COD,
 MasterCard, or VISA.


 3Com Major Service and Support Phone Numbers
 --------------------------------------------

 1-800-876-3Com           Continental United States, Alaska, Hawaii

 416-477-3003             Canada

 44-628-890670            England, Ireland, Scotland, Wales, Belgium,
                          Netherlands, Luxemburg

 33-1-69-86-68-00         France, Spain, Portugal, Greece, Turkey,     
                          Africa

 49-89-67821100           Austria, Switzerland, Germany

 39-2-2549741             Italy
                                   
 If your region is not in the listed areas, please contact your network
 supplier for assistance.


 3Com Bulletin Board Service (BBS)
 ---------------------------------

 Software updates, drivers, and product information can be obtained on 3Com's 
 BBS, called "CARDBOARD."  For BBS access, the modem number is (408) 980-8204.


 CompuServe: Ask3Com Forum
 -------------------------

 You can use CompuServe services to upload updated files and check information
 posted by 3Com.  To use this service, you must be a user of CompuServe.  To
 obtain your local CompuServe dial-in phone number, call 1-800-848-8990.   
 After you login to CompuServe, type "GO THREECOM" to get into the Ask3Com 
 Forum menu.


 Novell Technical Support
 ------------------------

 For information on technical support for Novell's products:

      -  Call 1-800-LANSWER  (Novell's main phone number is 801-429-7000)
      -  Refer to NETWIRE on CompuServe
      -  Contact your local Novell network supplier or authorized
         service center


 Microsoft Technical Support
 ---------------------------

 For information on technical support for Microsoft's products:

      -  Call 1-206-454-2030
      -  Contact your local Microsoft network supplier or authorized
         service center
     

 IBM Technical Support
 ---------------------

 For information on technical support for IBM's products, contact your
 local IBM network supplier or authorized service center.





 (%VER  Technical Support v2.0a)