INSTALLATION and CONFIGURATION of your PCMCIA FAX/Modem ================================================================== 1. DESCRIPTION Your PCMCIA modem/faxmodem must first be INSTALLED and CONFIGURED before executing communication or fax software in your computer. Consult the reference manual that comes with your computer to locate the PCMCIA Type 2.0 slot. Read additional information from the computer manual regarding specific instructions on using the PCMCIA slot before installation. If your computer is equipped with two serial ports on the back of the computer, you must disable COM2 on your PC to use the PCMCIA driver with the default parameters (COM4, IRQ3). 2. INSTALLATION To install your PCMCIA modem: 1. Turn off the computer 2. Hold the PCMCIA modem with the 68-pin female PCMCIA connector facing an available PCMCIA Type 2.0 slot. 3. Insert the modem into the PCMCIA Type 2.0 slot. The keyed guide slots on the PCMCIA modem will not allow incorrect insertion. Insert the modem gently but firmly into the slot until it stops. 4. Insert the telephone interface module (included) into the modem. The connector is keyed and will not allow incorrect insertion. 5. Insert a phone cable (RJ-11 cable) into the telephone interface module's RJ-11 jack. Plug the other end of the phone cable into an available phone jack. 6. Turn on the computer. Follow instructions in section 3 to set the PCMCIA Slot as COM4/IRQ3. If you have an on-board COM2 port, disable it. 3. CONFIGURATION Before any communication software is loaded, you must configure the PCMCIA modem. To configure your modem for your computer, run the PCMCIA driver as below: 1. If your computer comes with a PCMCIA complied card and socket service software, configure your PCMCIA fax/modem according to the card and socket service manual. 2. If your computer does not come with a PCMCIA complied card and socket service software, you can use PMXFM.EXE to configure your PCMCIA fax/modem. To use PMXFM.EXE to configure your PCMCIA fax/modem, do the following: a. Insert the PCMCIA driver disk into Drive A b. Copy the PCMCIA driver to your hard drive by entering the following at the DOS prompt: C: [ENTER] CD\ [ENTER] COPY A:\pmxfm\pmxfm.exe C: [ENTER] c. Execute the driver program by entering the following at the DOS prompt: C:\pmxfm [ENTER] The pmxfm configures your modem for COM4 IRQ3 operation by default. Refer to section 4 on configuring your modem to different COM port and IRQ number. Your screen will now display information confirming successful installation of the PCMCIA driver. Your PCMCIA modem is now configured. You should now run your communication or FAX software. Be certain that your software is configured to communicate to the modem on the same COM port and IRQ number as you configure your modem. If you use Phoenix PCMPLUS card service to configure your modem, you may run PCMINFO.exe to find out which COM port and IRQ number your modem is configured. If you use Systemsoft CARDSOFT card service to configure your modem, you may run CARDINFO.exe to find out which COM port your modem is configured. To find out which IRQ number is assigned, open the CARDID.ini file and check to see which IRQ number is assigned to the COM port that CARDINFO indicates. If you need to use a different COM port and IRQ line for the modem, re-configure the PC's PCMCIA Slot then re-run the PCMCIA driver with the new parameters. See Section 4 on how to change the COM port and IRQ number if you use PMXFM.exe to configure your modem. 4. PCMCIA driver parameter BE certain that the communication or FAX software is re-configured to reflect the new settings. USAGE: PMXFM [H|?] [F] [S=n] [M=xxxx] [C=n] [I=nn] where H or ? requests this menu F force the Fax/Modem to be configured as specified S specifies socket (0,1) M specifies memory window segment C specifies COM port (1,2,3,4) I specifies interrupt requrest (IRQ) level n is a decimal digit x is a hexadecimal digit The F switch is normally not necessary to be used unless card service exists but users have trouble to configure the PCMCIA fax/modem through the card service. Switches are case insenstive. Defaults: S=first M=d000 C=4 I=3 <> 1. To avoid conflicts between modem and other serial devices, the follow rules should be followed If modem use COM1, other devices can use COM2 or COM4 only. If modem use COM2, other devices can use COM1 or COM3 only. If modem use COM3, other devices can use COM2 or COM4 only. If modem use COM4, other devices can use COM1 or COM3 only. Unlike a real IBM-PC COM port, a PCMCIA modem card has no way to signal to the interface controller that it is time to tri-state the shared interrupt request line. 2. One line should be added to autoexec.bat after the installation process. example: c:\pmxfm c=4 i=3 users can modify autoexec.bat manually, however, a reboot of the host computer is needed to enable the device driver. 3. Most communication software follows the Interrupt settings and I/O address settings as shown below: IRQ Number I/O Address COM1: 4 3F8 COM2: 3 2F8 COM3: 4 3E8 COM4: 3 2E8 BitCom/BitFax for WINDOWS adds an option, "ADVANCED", to ports setting in CONTROL PANEL of WINDOWS and this option let user choose any combination of IRQ for any COM port. <> Should any abnormal condition occur, follow the steps below to debug the problem before contacting Technical Support. 1. Check to see that the DAA and telephone line are firmly connected. 2. Check to see if the PCMCIA card is firmly seated in the socket. 3. Make sure you have executed and set up the correct device drivers for your machine. 4. If you insert the card while the machine is on, you should be able to hear the machine beep to acknowledge the card insertion. Refer to you notebook manuals for indication. 5. Check the configuration setting of the machine, make sure you didn't select the same COM port for PCMCIA socket and any other serial device. 6. Check the COM port setting of your device driver, make sure it is consistent with the one in the machine setting. 7. Check the COM port setting of your communication software, make sure it is consistent with the one used in your device driver. 8. If there are other EMM drivers in CONFIG.SYS, you need to reserve some memory in high memory area while installing EMM drivers. ex1. device=emm386.exe x=d000-d100 ram ex2. device=386max.sys ram=d000-d100 The above examples both reserve 4K memory between D0000 and D1000 for PMXFM.exe driver. 9. Check the pins of your I/O socket, make sure none of them are bent or damaged. 10. If all else fail, try execute the device driver again or reboot the machine. Thank you for your continued support.