Chapter 4 Problem Solving and Service Information
4.3 Service InformationLock the scanner: Find the lock on the bottom of the scanner and lock it.
Please use the original shipping container and packing materials, if
Ship only the scanner and other hardware required to complete the repair.
Inlcude the document describing the problems you have.
Please see warranty card for details.
Re-packing guideline for returning your scanner:
To avoid unpredictable damage during the transportation, please refer to the
following steps when re-packing your scanner before shipping it out.