BIOS UPDATE FOR STINGRAY 128/3DTV AND STINGRAY 128/3D PRODUCTS WITH FLASHABLE BIOS Version 4.35.Build 11 ************************************************************************* * W A R N I N G * ************************************************************************* The software enclosed is designed to update the BIOS information on your Stingray 128/3D product. The update program MUST be allowed to run to completion without interruption. Failure to do so, or an interruption in power will corrupt the BIOS and render the Stingray 128/3D unusable. In the event of an interruption in system operation during the update procedure, the Stingray 128/3D will most likely cease to display output to your monitor as the BIOS will need to be restored from a master copy or replaced with another EEPROM chip. Please call Hercules Technical Support at 1-800-323-0601 to have the EEPROM chip replaced. IT IS RECOMMENDED THAT YOU PRINT THIS FILE and use it for reference for the installation procedure. ************************************************************************* * FILES IN THIS RELEASE * ************************************************************************* F430B07.EXE - This is the original BIOS file that was released with Stingray 128/3D products with a flashable BIOS. This is the same BIOS code that is currently on your video BIOS. This file is supplied as a recovery file in the event that there are problems in your usage of the new Build 11 BIOS code. F435B11.EXE - This file contains the new BIOS Build 11 code. By executing this file, you will load the Build 11 BIOS code onto your Stingray 128/3D. README.TXT - This file. ************************************************************************* * INSTALLATION PROCEDURE * ************************************************************************* 1. Please create a bootable DOS diskette. This may be accomplished from either a DOS command prompt with FORMAT /S [:d] where :d is the drive letter of your diskette drive (normally A:), or from the My Computer icon in Windows 95. If you are formatting a diskette, or copying system files to a pre-formatted diskette, be sure that either the "Copy system files" or the "Copy system files only" options are selected. 2. After a bootable diskette has been created, copy all of the files from this release to the diskette. 3. Insert or leave the diskette in your A:\ and restart your system allowing the system to initialize from the diskette drive. 4. The system should start in a DOS screen and you will now have a DOS prompt of A:\. 5. To update the video BIOS of your Stingray 128/3D product to Build 11, simply execute the F430B11.EXE file. You will be prompted to comfirm that you really want to update the BIOS on your Stingray 128/3D. By answering "Y" the update process will begin. DO NOT INTERRUPT THE OPERATION OF YOUR SYSTEM while this update is in progress, doing so may render your Stingray 128/3D unusable. The update should take about 10-15 seconds. WARNING: During the execution of the update program, the display image will vibrate or shake momentarily prior to the completion of the update. This is a perfectly normal and expected occurance. There is no need for alarm DO NOT SHUT OFF YOUR SYSTEM or DISRUPT THE OPERATION OF YOUR SYSTEM when you see this shakey image. 6. A message will be displayed upon the completion of the update program. Please remove the diskette from your diskette drive and restart your system. 7. That's all there is, the BIOS of your Stingray 128/3D has now been updated. 8. RECOVERY PROCEDURE: Repeat steps 3-6 above substituting the F430B07.EXE file in Step 5. How To Contact Hercules ======================= Here's how to contact Hercules: Via telephone ------------- Technical support: 800-323-0601 (toll-free in North America) or 510-623-6050 Toll-free fax-back service: (800) 711-HERC Sales hotline: 800-532-0600 Main number: 510-623-6030 In Germany: +49-89-8989-0573 Via fax ------- In the United States: (510) 623-1112 In Germany: +49-89-8989-0585 Via the Internet ---------------- World Wide Web: www.hercules.com FTP: ftp.hercules.com e-mail: support@hercules.com or sales@hercules.com CompuServe ---------- Forum: GO HERCULES BBS --- In the United States: (510) 623-7449 In Germany: +49-89-8989-0576 (analog) +49-89-8989-0234 (ISDN) Our mailing address ------------------- US Office: Hercules Computer Technology, Inc. 3839 Spinnaker Court Fremont, CA 94538 German Office: Hercules Computer Technology, Europe Bussardstr. 5 D-82116 Graefelfing Munich Germany Please see our Installation Guide for complete instructions for contacting us, or click on "Reach Us" within Touch 95 or Hercules Entertainment Center. We'll be happy to help you with any questions or difficulties you may have.