ࡱ> I  bjbj ]4d_6JJJJJJJJN^LL$!`EJJJJJh JJJh h h J JJJh `h J~h AVAKS FINLAND LTD ADDRESS : KONALANTIE 47 A, FIN-00390 HELSINKI, FINLAND Tel : +358-9-5122 700 , Fax: +358-9-5122 730 INTERNET SUPPORT : http://www.faxmodem.com D336H V.34+ Integrated Data/Fax/Voice/Speakerphone Modem User's Manual Contents Chapter 1: Introduction Introduction Modem Package The Data/Fax/Voice/Speakerphone Modem Card Chapter 2: Installation Selecting a Communication Port Installing the Modem Connecting the Modem to the Telephone Line Installing a Software Package Checking the Installation Initialization String Set-up Chapter 3: AT commands and S Registers Functional States Configuration Profiles AT Command Syntax AT Command set Status Register Summary Chapter 4: Troubleshooting Software Settings Troubleshooting Procedures FCC Regulations FCC part 68: Requirements for End Users The following FCC rules must be observed when using the Modem. The modem must not be connected to a party line (a telephone line shared by two or more subscribers) or coin-operated telephone. If trouble is experienced, the modem must be disconnected from the telephone line to determine the cause of the problem and may be reconnected only after the problem is corrected. The modem must not replace your telephone. There must be at least one telephone connected to your telephone line. If you have only one telephone wall outlet, you can satisfy this requirement by connecting your telephone to the PHONE jack on the modem. You must notify your local telephone company that you will be installing an FCC registered device on your telephone line. If requested, you must provide the telephone company with the following information: The telephone number of the line connected to your modem. The FCC registration number: 3G5TAI-21761-MM-E or 3G5TAI-22638-PT-E The FCC ID: HBQUM92144D-V1 or HBQUMC1414V The ringer equivalence number: 0.9B or 0.7B FCC Part 15: Radio/TV Interference The equipment described in this manual generates and uses radio frequency energy and if not installed and used properly (that is, in strict accordance with the manufacturer instructions) may cause interference to radio and television reception. This equipment has been tested and complies with the limits for Class B computing devices in accordance with the specifications in Subpart J, Part 15, of FCC rules. These rules are designed to provide reasonable protection against such interference in a residential environment. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorienting the receiving antenna Relocating the modem with respect to the receiver Moving the modem away from the receiver Plugging the modem into a different outlet so that the modem and receiver are connected to different branch circuits. If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. Users may also wish to consult the booklet ow to Identify and Resolve Radio-TV Interference Problems" prepared by the Federal Communications Commission. This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402, Stock No. 004-000-00345-4. FCC Requirements for Consumer Products (1) This equipment complies with Part 68 of the FCC rules. On the side of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivalence Number (REN) for this equipment. If requested, provide this information to your telephone company. (2) The REN is used to determine the quantity of devices you may connect to your telephone line such that all of the devices ring when the number is called. In most, but not all areas, the sum of the RENs of all devices should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, call your company to determine the maximum REN for your calling area. (3) If your modem causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, the telephone company will notify you in advance. If advance notice is not possible, you will be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. (4) Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If such changes are planned, you will be given advance notice so as to give you an opportunity to maintain uninterrupted service. (5) If you experience trouble with this modem, contact your dealer for repair/warranty information. The telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure that the equipment is not malfunctioning. (6) Repairs that customers can make include replacing fuses or plug-in cards. (7) This equipment may not be used on coin service telephones provided by the telephone company. Connection to party lines is subject to state tariffs. Chapter 1: Introduction Introduction This Data/Fax/Voice/Speakerphone Modem Is a personal computer internal plug-in card, special made for the ISA bus in the IBM compatible Personal computers. It supports the Plug and Play (PnP) function to make the installation real easy for you. As a data modem, it serves as a communication link between your computer and a remote computer, allowing you to transmit or receive data over the telephone lines. And it is compatible with the ITU-T V.34+ (33,600 bits per second), CCITT V.32bis, V.32, V.22bis, V.22, V.21, and Bell 103, 212 standards, and provides line speeds from 33600 bits per second to 300 bits per second. As a Fax modem, it lets you to use your computer as a fax machine, transmitting documents to and receiving them from remote fax machines and/or fax modems. It is compatible with CCITT V.17, V29, V.27ter and Group 3 Fax standards, provides line speeds from 14,400 to 2,400 bits per second, and sends and receives faxes using class 1 and class 2 fax commands. As Voice modem (if hardware supports), it provides the answer machine functions, recording a voice message, playing pre-recorded message back, and recording the message from remote telephone users. As Speakerphone modem (if hardware supports), it provides the all functions as Voice modem above and with external speaker and microphone, it provides user the hand free and conference speaker phone functions. The Modem functions as a 33,600 bits per data modem, a 14,400 bits per second fax modem with 115,200 bits per second data rate to and from your computer. This manual explains how to set up and install the Modem and operates the modem using the AT command set. The Modem Card Before reading chapter 2, which describes how to install the modem, take a moment to examine the jumper switches on the modem card and the jacks on the rear of the modem. The jumper switch (JP1) is to select the Windows 95 PnP operation system or the other system which does not support PnP function, such as DOS/Windows 3.1 operation system. If your PC is running Windows 95, the jumper switch JP1 should be in, which will enable the Plug and Play (PnP) function and which will make your installation of this modem card easy. There may be more jumpers on the card. They are used for other purposes and are set to have the maximum performance of your modem. Please do not change other jumpers. It may degrade the performance or damage the modem and/or your system in some extreme case. There are two jacks on the rear (bracket) of the card. One is labeled as "LINE", which is to plug in the supplied RJ-11C phone cord and the other end is to plug into the phone jack in the wall. The other jack is labeled as "PHONE", which is to connect your telephone set to the modem or your other telephone devices, so that you may use the same wall jack for both the modem and the devices you original use without change your original telephone device setup. Please refer to FCC Regulations at the beginning of this manual for the important rules and Ringer Equivalence Number (REN) information. Chapter 2: Installation This chapter explains how to install your modem and check whether it is working correctly. To install the modem you need to perform the following simple steps: 1. Select the jumper switches JP1. 2. Turn power off for your system. 3. Install the modem card in an expansion (ISA) slot in your computer. 4. Connect the modem to the telephone line in the wall jack. 5. If you wish, you may also connect a telephone set or your telephone devices to the modem through the "PHONE" jack on the bracket of modem. 6. Reconnect the external devices to your computer 7. Turn the power back on for your system. 8. Set up your modem. a. For Windows 95 and NT, follow "New Hardware Found" window to complete the installation of modem. b. For other system, please refer to the following specified procedures. 9. Install a communication software package and setup the software to operate the modem. 10. Checking the Installation. Each of these steps is explained in details below. 1. Select the jumper switches JP1 The modem card provides one jumper setting to facilitate the different Operating Systems (OS). For Windows 95, it provides the Plug and Play function. For this system, you just have to check the jumper, labeled as JP1 on the modem and make sure it is in (short) position. This is default setting when modem is shipped. Checking is still critical, because it saves your time during the setup process. For those systems which does not provide the PnP function, such as DOS, Windows 3.x, you just have to set the jumper, labeled as JP1 on the modem and make sure it is out (open) position. This is not default setting when modem is shipped. You have to make this setting change. Otherwise the setup program you are going to use will not find your modem in these systems. 2. Power off your computer 3. Installing the Modem Once you have checked the jumper switch JP1, you are ready to install the modem in your personal computer. To do so, the following steps are necessary and must follow strictly to ensure your safety and to protect your computer from damage. 1.Turn off the power of you computer and disconnect the power cord from the wall AC plug. 2.Disconnect all external devices' connections. 3.Remove screws which fasten the case and open the case of the computer. Save the screws. You will need them to put case back. 4.Choose a vacant expansion (ISA) slot and remove the slot protection bracket, which is normally on the rear side of computer. Save the screw that holds the bracket in place. 5.Check the slot to make sure that it is clean and free of dust and other material. 6.Gently but firmly insert the modem card into the expansion slot. 7.Check the card is seated properly in the slot. 8.Fasten the bracket of the modem to the rear panel of your computer using the screw you removed on the step 4. 9.Place the case of computer back in place and fasten with screws. 4. Connecting the Modem to the Telephone Line Once the modem is installed in your computer, you are ready to connect the modem to telephone jack on the wall. To connect the modem to the telephone line, plug one end of provided RJ-11C phone cord in the modem package into the jack, marked as "LINE" jack on the bracket of the modem, and the other end of phone cord to the phone jack in the wall. 5. Connecting the Telephone set or your telephone devices If you wish, you may connect a telephone set or your telephone devices to the modem so that both modem and your telephone devices are connected to a single wall jack. To connect your telephone devices to modem, simply plug the modular phone cord of your telephone devices into the "PHONE" jack on the bracket of the modem. 6. Reconnect the external devices to your computer 7. Powering up your computer Once the modem, all the external devices and power cord of your computer is connected, switch on the power on your computer. The modem is automatically powered on each time you turn on the computer. 8. Setup your modem 8.a Windows 95 or Windows NT If your system OS is either Windows 95 or Windows NT, after the step 7, Power up your computer, you will notice that your computer display "New Hardware Found" window to prompt you to setup the new hardware, namely, modem. Follow the prompt and choose "Have Disk" option, insert the floppy diskette in the package in the drive and select that drive. Click OK. your modem is automatically set up. 8.b Windows 3.x or DOS If your system is not provide the Plug and Play (PnP) functions, such as Windows 3.x or DOS, the following procedures are to set up the modem: 1. Power up your system in DOS mode, 2. insert the floppy diskette in the drive, 3. Change to the drive, 4. Type COMSET and carriage return, 5. Move bar to onfiguration" and press nter" to choose the configuration function, 6. Move bar to odify COM port" and press " Enter" to entry COM port selection mode, 7. Select the COM port and press " Enter", 8. Move bar to odify IRQ" and press nter" to enter IRQ selection mode, 9. Select the IRQ and press nter", 10. Move bar to ave Configuration" and press nter" to save your setting in EEPROM, 11. Quit the installation program, your modem is now setup. 9. Installing a Software Package Once you have the modem card, you can install a communication software package on your computer. ( A software package is provided with the modem. Of cause you may use a different software package of your choice.) You will need the communication software to operate the modem. (The modem may also be operate by using the AT commands , described later in this manual.) When configuring the software applications, take note of the following: 1. The setting for "baud rate" in the software application should be set to 115,200, the highest supported by the modem. Unless you have special reason not to. This setting refers to DTE speed ( the speed with which your computer communicates with the modem), not the speed of the modem supported for connection with other modems. 2. Select "RTS?CTS" or "hardware " flow control handshaking in the software application. This will guarantee the sent data and received data can be handled by your computer, without lose any of data. 3. If you are using Microsoft Windows, check the port parameters in the Control Panel. Select "hardware" and the appropriate baud rate. 4. If you are using a software package other than the one included with your modem and the name of your modem does not appear on the modem list in the software, choose either "generic" or "Hayes compatible" for the type of modem. Select "error correction" if it is available. 10. Checking the Installation If you have a telephone set connected to the modem card, pick up the receiver and check whether you hear a normal dial tone. If you do not, confirm that the wall line is properly connected to the modem and that the telephone set is plugged securely into PHONE jack on the modem. You may like to check the modem is properly set up or not. Here is what you have to do. 10.a Windows 95 or Windows NT 1. Click START, 2. Move mouse to SETTINGS, 3. Click on CONTROL PENAL, 4. Double click on the MODEMS icon, 5. MODEMS PROPERTIES shows up, 6. Select GENERAL tab, you should see the new modem is added to the list. 7. Select DIAGOSTICS tab, you will see the new modem is list on one of the port. 8. Close MODEMS PROPERTIES, 9. Close CONTROL PENAL, 10. Click START again, 11. Move mouse to PROGRAMS, ACCESSORIES, HYPER TERMIANL, 12. Double click HYPERTRM.EXE, 13. NEW CONNECTION - HYPER TERMINAL and CONNECTION DESCRIPTION windows show up, 14. Follow the prompt to make your first connection. 10.b Windows 3.x or DOS Run the communication software provided with the modem. Put the computer in terminal emulation mode, so that the computer functions as a terminal. To check whether your computer and modem are communicating properly, either enter "AT" and carriage return. The modem should respond by displaying the letters "OK" one the computer screen. If the modem does not respond or if the software can not enter terminal mode, the communication port setting of modem may conflict with that of another serial device in your system. In this case, you will need to adjust the settings to different one. Do retry the setup procedure, run COMSET and choose an unused port. If the "AT" is not displayed when you type it, the local echo function may be off. To turn it back on, type "ATE1" and carriage return. If double characters appear on the screen, both your modem and software are set to local echo on; in this case disable the local echo function in your software application, or you can type "ATE0" and carriage return to turn the modem's local echo off. If you suspect a problem with modem or the telephone line after installation, disconnect the modem until you determine the source of the problem. Initialization String Set-up The following initialization string is suitable for most applications. You may make additions as appropriate. AT &F E0 V1 &D2 &C1 \V1 S0=0 Note: a. Some application program does not allow for spaces between commands. b. Some application program may have to replace carriage return to ^M or a\ to the end of string. c. Some commercial service nodes does not like data compression. If you are not connect or connections is sluggish, include %C0 to disable the data compression. Chapter 3: AT commands and S Registers Functional States Configuration Profiles AT Command Syntax AT Command Summary AT Command set Status Register Summary AT Command Set Result Codes Example Other Important Settings The modem supports an extended Hayes AT command set that allows you to adjust the modem's operating parameters and initiate calls. This chapter describes how to operate the modem from a personal computer or a terminal keyboard using AT commands. Functional States In AT command operating environment, the modem has four functional states: The command state, The wait-for-carrier state, The on-line state, and The on-line command state. In the command state, the modem accepts AT commands form the terminal, allowing you to configure the modem and dial telephone numbers. When the modem is powered on, it defaults to the command state. After modem dials a number, it enters a transition state, called the wait-for carrier state and waits for a carrier signal from the remote modem. If the modem does not detect a carrier signal within a preset time period (this period is defined by the value of S7 register), it abandons the call and re-enters the command state. You can also cause the modem to exit the wait-for-carrier state and return to the command state by pressing any key on the keyboard, causing a dial abort action. If modem detects a valid carrier signal, it connects with the remote modem, according to the best negotiation speed decided by both modems, and enters the on-line state. In this case, the modem transmits data asynchronously. If the carrier signal is lost or intentionally dropped the connection, the modem hangs up and re-enters the command state. While the modem is on line, you can temporarily exit the on-line state, and enter the on-line command state, from which limit set of AT commands can be entered to interrogate the modem current settings and make sure the connection is what is supposed to be and to disconnect the line gracefully. To enter the on-line command state, wait 1 second, type +++, wait another 1 second, and type AT, carriage return (this procedure is called Time Independent Escape Sequence, TIES). The first valid AT commands entered while the modem in the on-line command state will be executed just as they would be executed in the command state. If the first command is Invalid in this state, it will cause modem be to on-line state and you will have on-line connect message shown on the screen. After the first command is accepted and in the on-line command state, the rest AT commands will accepted with OK or rejected with ERROR and stay in this state until 1. You issue ATO command to re-enter the on-line state, 2. You issue ATH to drop the connection and back to command state, 3. Connection is disconnected and the modem go back to command, 4. Application program request modem to disconnect and go back to command state. Configuration Profiles A configuration profile refers to a complete set of operation parameters for the modem. The operating parameters in use at any one time are referred to as active profile. The active profile is stored in RAM in the modem and it may be viewed by entering AT&V. Each time the modem powers up, the active profile is loaded with profile 0 or 1 at the time modem was last powered off You can store the active profile into profile 0 or profile 1 and into the non-volatile memory (EEPROM) by entering AT&W0 or AT&W1. So next time the modem is powered up, you can assume the profile while you left off. The factory default profile, which is stored in ROM in the modem, consists of the operating parameters most commonly used for data communication and is satisfactory for the needs of most users. The default profile can be reload into active profile by entering AT&F. AT Command Syntax With two exceptions, all AT commands are prefixed with AT (uppercase or lowercase, even, odd, none, mark or space parity do not matter), which stands for "ATtention", command body, list in the following sections, and command line terminator, most commonly used is carriage return. The two exceptions are the "A/" command, which is used to repeat the last command, and the "+++" , which cause modem goes into on-line command state. There are 40 characters length limitation post on every single command line. Any command line exceed this limitation will results an ERROR result. AT Command set PART I : Data COMMAND SET General Command A/ Repeat the last executed AT command Do not precede A/ with AT or follow with ENTER. AT Attention Characters 'AT' character pairs always at the beginning of each command line, except 'A/', which is to repeat the last executed AT command. Note: The following commands always have to precede with 'AT' attention character pair, if it is the first command in the command line. A Manually answer incoming call D Dial (Originate a Call) The following modifiers can be used in the dial string: 0-9,#,* Dialing digits. Touch Tone dial characters P Pulse dialing T Touch Tone dialing W Wait for second dial tone , Pause (programmable by S8) ^ Enable 1300 Hz calling tone ! Flash (delay 500 ms) ; Return to command mode DS=n Dial stored number Dials one of three telephone numbers ( n = 0,1 or 2 ) which is stored in the modem's nonvolatile memory via AT&Zn=x command. En Command Echo E0 Disables command echo E1* Enables Command echo +++ Default Escape Character To switch from data mode to command mode, you can pause one second and type '+++'. Do not follow with carriage return. The default ASCII character '+' is decimal 43. You can change register S2 to any value from 0 to 255. Values greater than 127 disable the escape feature and prevent you from returning to the Command Mode. Please refer to S2 and S12. Hn Hook control H0* Modem is on-hook (disconnect from line) H1 Modem is off-hook (connect to line) In Identification I0* Display product-identification code I1 Factory set I2 Internal memory test I3 Firmware version 1 I4 Firmware version 2 Ln Volume Control L0 Speaker volume off L1 Low speaker volume L2* Medium speaker volume L3 Loud speaker volume Mn Speaker Control M0 Speaker off M1* Speaker on until carrier detected M2 Speaker always on M3 Speaker on until carrier detected and off while dialing Nn Auto mode Selection N0 Disable auto mode. Modem connect speed is fixed according to AT*Nn setting. N1* Enable adaptive connect speed (The hightest speed is set by AT*n) On Return to Data Mode Selection O0* Return to Data Mode O1 Return to Data Mode and initiate a retrain Qn Modem Response Selection Q0* Modem sends responses Q1 Modem does not sends responses Sr? Reads Register r Value. r is an applicable number between 0 to 97. Sr=n Set Register r to Value n r is an applicable number between 0 to 97, n is an applicable number between 0 to 255. Un V.34 Control U0 Disable V.34 when AT*N1 - AT*N6 U1 Enable V.34 U2 Enable V.34 aggressive connection, which will connect the ultimate speed, but with penalty of data integration. Vn Responses Selection V0 Enable numeric responses V1* Enable verbose (text) responses Xn Response Set Selection (See table 1) X0 Report basic call progress result codes. X1 Report basic call progress result codes and connections speeds, disable dial tone and busy tone detection. X2 Report basic call progress result codes and connections speeds, disable busy tone detection only. X3 Report basic call progress result codes and connections speeds, disable dial tone detection only. X4* Report all call progress result codes and connection rate. Yn Long Space Disconnect Selection Y0* Disables long space disconnect. Modem does not send or respond to long space disconnect. Y1 Enables long space disconnect. Modem sends break signal for 4 seconds before disconnect or will disconnect after receiving 1.6 seconds of break from remote modem. Wn Display W0* Display DCE rate. W1 Display DTE rate. Zn Reset and Profile Retrieve Selection Z0* Reset modem and retrieve active configuration profile from stored configuration profile 0. Z1 Reset modem and retrieve active configuration profile from stored configuration profile 1. &Cn Carrier Output Selection &C0 Keep Data Carrier Detect (DCD) signal always ON. &C1* Set Data Carrier Detect (DCD) signal according to remote modem data carrier signal. &Dn Data Terminal Ready (DTR) Signal Handling &D0 Modem ignores the Data Terminal Ready signal from host. &D1 Modem returns to Command Mode and asynchronous operation following an ON-to-OFF Data Terminal Ready transition. &D2* Modem hangs up, returns to the Command Mode, and prepares for asynchronous operation following an ON-to-OFF Data Terminal Ready transition. &D3 Modem resets following an ON-to-OFF Data Terminal Ready transition and retrieves modem default configuration (Same as ATZ). &F Load Modem Factory Default Configuration Restores the modem to the default operating characteristics. &Gn Guard Tone Selection &G0* Disable guard tone &G1 Enable 550 Hz guard tone &G2 Select 1800 Hz guard tone &Ln Dial-up or Leased-Line Operation Selection &L0* Modem is setup for dialup operation &L1 Modem is setup for 2-wire leased-line operation &L2 Modem is setup for 4-wire leased-line operation &Pn Make/Break Ratio &P0* US setting for off-hook (make) to on-hook (break) ratio &P1 UK and Hong Kong setting for off-hook to on-hook ratio &Rn Clear To Send (CTS) Signal Selection &R0 Modem turns on the Clear To Send signal when it detects the Request To Send (RTS) signal from host. &R1 Modem ignores the Request To Send signal and turns on its Clear To Send signal when ready to receive data. &R2* Clear To Send force on. &Sn Data Set Ready (DSR) Signal Selection &S0* Data Set Ready is forced on &S1 Data Set Ready to operate according to RS-232 specification &Tn Test Selection &T0* Terminates test in progress &T1 Performs Local Analog Loopback Test &V Configuration Profile Display Selection &Wn Active Configuration Profile Store Selection &W0* Stores active configuration profile in configuration profile 0. &W1 Stores active configuration profile in configuration profile 1. &Yn Selection of the Active Configuration After Power-On or Reset &Y0* Retrieves configuration profile 0 as the active configuration profile when the Modemis turned on or is reset. &Y1* Retrieves configuration profile 1 as the active configuration profile when the Modem is turned on or is reset. &Zn=x Store Telephone Numbers in Nonvolatile Memory. Stores three telephone numbers, 31 characters each, in the non-volatile memory. Uses ATDS=n to dial or to use AT&M2 for synchronous data mode. *Gn Adaptive Handshake Selection *G0 Disables adaptive protocol handshake *G1* Enables adaptive protocol handshake *Nn Connect Speed Selection *N0 Selects connect speed 1200bps *N1 Selects connect speed 2400bps *N2 Selects connect speed 4800bps *N3 selects connect speed 7200bps *N4 Selects connect speed 9600bps *N5 Selects connect speed 12000bps *N6 Selects connect speed 14400bps *N7 Selects connect speed 16800bps *N8 Selects connect speed 19200bps *N9 Selects connect speed 21600bps *N10 Selects connect speed 24000bps *N11 Selects connect speed 26400bps *N12 Selects connect speed 28800bps *N13 Selects connect speed 31200bps *N14* Selects connect speed 33600bps *N15 Selects connect speed 1200/75bps *N16 Selects connect speed 300bps (V.21) *N17 Selects connect speed 300bps (Bell 103) *Pn User Abort Selection *P0* Enables user abort feature *P1 Disables user abort feature *Qn Auto Retrain Selection *Q0 Disables auto retrain *Q1* Enables auto retrain *Tn Trellis Coding Selection *T0 Disables Trellis coding *T1* Enables Trellis coding *Xn Transmission Level Selection *X0* Selects output level -11dBm *X1 Selects output level -12dBm *X2 Selects output level -13dBm *X3 Selects output level -14dBm *X4 Selects output level -15dBm *X5 Selects output level -16dBm *X6 Selects output level -17dBm *X7 Selects output level -18dBm *X8 Selects output level -19dBm *X9 Selects output level -20dBm *X10 Selects output level -21dBm *X11 Selects output level -22dBm *X12 Selects output level -23dBm *X13 Selects output level -24dBm *X14 Selects output level -25dBm *X15 Selects output level -26dBm V.42bis / MNP Command Set %An Set Auto-Reliable Fall Back Character Set auto-reliable fall back character to n (n = 0 to 127). \An MNP Block Size Selection \A0 Selected 64-character maximum block size \A1 Selected 128-character maximum block size \A2 Selected 192-character maximum block size \A3* Selected 256-character maximum block size \Bn Set Line Break Send a n/10 seconds line break to the modem (n = 0 to 9). Default = 3. Break length always 300 msec for MNP mode. %Cn Data Compression %C0 Disables data compression %C1* Enables data compression \En Normal Mode Data Echo Selection \E0* Disables data echo during a normal link \E1 Enables data echo during a normal link \Kn Break Control Selection \K0 Enters the Command Mode, but does not send a Break to remote modem. (To send a Break after use the \B command). \K1 Empty data buffers and immediately sends a Break to remote. \K2 Same as AT\K0. \K3 Immediately send a Break. \K4 Same as AT\K0. \K5* Send a Break in sequence with any data received from host. \Nn Data Link Selection \N0 Selects Normal data link \N1 Selects Direct data link \N2 Selects MNP Reliable link only \N3 Selects MNP Auto-reliable link \N4 Selects V.42 reliable link with phase detection \N5* Selects V.42 auto-reliable link with phase detection \N6 Selects V.42 reliable link without phase detection \N7 Selects V.42 auto-reliable link without phase detection \Qn Flow Control Selection \Q0 Disables flow control \Q1 Selects XON\XOFF in-band flow control \Q2 Selects CTS hardware flow control \Q3* Selects RTS\CTS hardware flow control \Tn Set Inactive Timer Set inactivity timer to n minutes (n = 0 to 90 ). Default = 0. \Vn V42/MNP Extended Response Selection \V0 Disables V42/MNP extended responses \V1* Enables V42/MNP extended responses \Xn XON\XOFF Pass-through Selection \X0* Process XON\XOFF and don't pass through \X1 Processes XON\XOFF and pass through Wn DTE/DCE Speed Response Selection W0 Display DCE connection rate W1* Display DTE connection rate &Kn Flow Control Selection &K0 Disable Local flow control &K3* Selects RTS\CTS hardware flow control &K4 Selects XON\XOFF in-band flow control &K5 Selects Transparent XON\XOFF in-band flow control &Mn Data Connection Selection &M0 Selects Direct data link &M5* Instructs the modem to make a data connection using V.42 standard Result Code (Table 1) Long Form Short Form n value in ATXn 0 1 2 3 4 OK 0 x x x x x CONNECT 1 x x x x x RING 2 x x x x x NO CARRIER 3 x x x x x ERROR 4 x x x x x CONNECT 1200 5 x x x x NO DIALTONE 6 x x BUSY 7 x x NO ANSWER 8 x x CONNECT 600 9 x x x x x CONNECT 2400 10 x x x x CONNECT 4800 11 x x x x CONNECT 9600 12 x x x x CONNECT 7200 13 x x x x CONNECT 12000 14 x x x x CONNECT 14400 20 x x x x CONNECT 19200 21 x x x x CONNECT 38400 22 x x x x CONNECT 57600 23 x x x x CONNECT 115200 24 x x x x CONNECT 1200RX/75TX 25 x x x x CONNECT 75TX/1200RX 26 x x x x RINGBACK 27 x x x x CONNECT BELL 300 28 x x x x CONNECT V21 29 x x x x ( Display DCE speeds by ATW0 ) CONNECT 16800 15 x x x x CONNECT 19200 16 x x x x CONNECT 21600 17 x x x x CONNECT 24000 21 x x x x CONNECT 26400 30 x x x x CONNECT 28800 31 x x x x CONNECT 31200 32 x x x x CONNECT 33600 33 x x x x PART II : FAX Command Fax Class 2 Command +FCLASS=n Data or Fax Mode Selection +FCLASS=0 Selects Data mode operation +FCLASS=2 Selects Fax Class 2 mode operation +FAA=n Fax Auto Answer Mode Selection +FAA=0 Disables Fax Auto Answer operation +FAA=1 Enables Auto detection of Data or Fax operations +FBOR=n Phase C Data Bit Order Selection +FBOR=0 Selects direct bit order for both Phase C data and for Phase D data +FBOR=1 Selects reversed bit order for Phase C data and selects direct bit order for Phase D data. +FCR= Capability to Receive +FCR=0 Indicates the DCE will not receive message data. Also the DCE will not be able to poll a remote device. +FCR=1 Indicates the DCE can receive message data. +FDCS=vr, br, wd, ln, df, er, ft, st Set Current Session Parameters +FDCC=vr, br, wd, ln, df, er, ft, st Set DCE Capabilities Parameters +FDIS=vr, br, wd, ln, df, er, ft, st Set Current Session Negotiation Parameters +FDR Receive Data Command +FDT Transmit Data Command +FLID=" Set Local ID String 'm' is 20 characters numeric string, set by user, to be used in TSI or CSI frame. +FMDL? Request Model Information +FMFR? Request Manufacturer Information +FREV? Request Revision Information The Fax class 2 mode Result codes are: OK Command valid and executed successfully. ERROR Command error and can not be executed. +FCFR Confirmation to receive prompt Modem issues the response when detects an acceptable TCF training burst and a valid DCS signal from remote modem. +FCON Facsimile connection response Modem issues the response when detects call progress and fax handshaking is in progress. +FCSI:'m' Report the called station ID response Modem issues this after receiving the remote ID string. +FDCS:vr, br, wd, ln, df, er, ft, st Report session parameters response +FDIS:vr, br, wd, ln, df, er, ft, st Report remote capabilities response +FET: Post page message response Modem issues this after the end of Phase C reception, on receipt the post page message from the transmitting modem. 0 MPS Another page, same parameters 1 EOM Anther document, new page parameters. 2 EOP No more pages or documents. +FHNG:m Call termination status response Modem issues this to indicate the call has been terminated. +FPTS: Page transfer status response Modem issues this indicating the copy quality and related post page message responses received from the remote modem. +FTSI: Report remote station ID Modem issues this after receiving TSI from calling station. PART III : VOICE MODE COMMAND SET Voice Command #BDR Baud Rate Selection #BDR? Returns the current setting of the #BDR #BDR=? Shows available settings #BDR=0* Enable auto baud detection #BDR=n Where n = 1,2,4,6,8,16,24. Sends OK message and switches to the new speed defined by n*2400 bps. #CID Caller ID Selection #CID Returns the current settings of #CID #CID=? Shows available settings #CID=0* Disable Caller ID #CID=1 Enables formatted Caller ID reporting Single Data Message (SDM) and Multiple Data Message (MDM) packets. #CID=2 Enables unformatted Caller ID reporting of any CID packet received after the first RING cycle including SDM, MDM, or call waiting packet. #CLS Data, Fax or Voice Mode Selection #CLS? Returns the current setting of the #CLS #CLS=? Shows available settings #CLS=0* Selects data mode operation #CLS=2 Selects fax class 2 command operation #CLS=8 Selects voice mode operation #MDL? Request Model Information #MFR? Request Manufacturer Information #REV? Request Revision Information #SPK=m,n,o Speaker Phone Control m=0 speaker phone mode m=1 microphone modem n,o dummy parameters #TL=XXXX Voice Playback Volume Control #TL=0 mute, means no volume #TL=1 -24db, low volume #TL=2 -18db #TL=3 -12db #TL=4 -6db #TL=5* -0db #TL=6 +6db #TL=7 +12db #TL=8 +18db, high volume #VBQ? Query Buffer Size (Response 20) #VBS Bits Per Sample Selection #VBS? Returns the current setting of #VBS #VBS=? Shows available settings #VBS=2 Selects 2 bits per sample ADPCM #VBS=3 Selects 3 bits per sample ADPCM #VBS=4* Selects 4 bits per sample ADPCM #VBT Beep Tone Timer #VBT? Returns the current setting of the #VBT command #VBT=? Shows available settings #VBT=0 Disables the tone generation capability #VBT=n Sets tone duration time in 100 msec. Where n = 1-40. Default is 10. #VCI? Request Compression Method Information #VLS Voice Line Selection #VLS? Returns the current setting of the #VLS #VLS=? Shows available settings #VLS=0* This command causes the telephone line interface to be routed through the modem. #VLS=1 This command causes the handset to be routed through the modem. #VLS=2 This command routes the speaker through the modem. #VLS=3 This command routes the auxiliary input device through the modem. #VLS=4 This command is the same as #VLS=0, except the modem enables the internal speaker. #VLS=5 This command enables the microphone and speaker interface, use for speaker phone mode. #VLS=6 This command enables the microphone and speaker interface, use for speaker phone mode. #VRX Set Voice Receive Mode This action command is only valid if the modem is in the on-line voice command mode. #VSP Set Silence detection Period ( 0 - 255) #VSP? Returns the current settings #VSP=? Shows available settings #VSP=n Where n defines the period without received voice data in 100 ms units #VSS Silence Detection Enable/Disable #VSS? Returns the current settings #VSS=? Shows available settings #VSS=0 Disable silence detection #VSS=1 Set silence detection to lease sensitive setting #VSS=2 Set silence detection to midrange sensitive setting #VSS=1 Set silence detection to most sensitive setting #VTS Play DTMF/Tone String #VTS=m,n,o Send Beep Tone for 1 sec m,n,o are dummy parameters #VTS=p,q Send DTMF ' for '*100ms where p ranges from 0 to 9, or from A to F, q ranges from 0 to 255. #VTX Set Voice Transmit Mode This action command is only valid if the modem is in the on-line voice command mode. #VRA Ring Back Goes Away Timer #VRA? Returns the current setting #VRN Ring Back Never Came Timer #VRN? Returns the current setting #VSD Silence Detection Enable/Disable #VSD? Returns the current setting #VSK Buffer Skid Setting #VSK? Returns the current setting #VSR Sampling Rate Selection #VSR? Returns the current setting #VTD DTMF Tone Report Capability #VTD? Returns the current setting Voice mode Result codes OK Command valid and executed successfully ERROR Command error and can not be executed VCON Issued in Voice mode (#CLS=8) when the modem determines that the remote modem or handset has gone off-hook, or when returning to on-line voice command mode. NO ANSWER Issued in Voice mode (#CLS=8) when the modem determines that the remote modem has not picked up the line after the S7 timer has expired. CONNECT When Voice transmission by DTE can begin Voice mode Shielded codes 0-9 DTMF digits 0 through 9 *,# DTMF digits *, # A-D DTMF A through D a Answer Tone detected, V.35/T30 2100Hz answer tone is detected b Busy, the busy cadence is detected c Calling Tone, T.30 1100Hz Calling tone is detected. d Dial Tone, the Dial tone is detected e European Calling Tone, V.25 1300Hz Calling Tone is detected f Bell Answer Tone, Bell 2225Hz Answer tone is detected Status Register Summary: S Registers Register S0 : Auto Answer Ring Assigning a value from 1 to 255 in Register S0 tells the modem the number of rings that must occur before it can automatically answer incoming calls. The default value = 0 ( no Auto Answer). Register S1 : Count Incoming Rings The S1 register records the number of incoming rings. Reset to 0 after 8 seconds of no ring. Register S2 : Value of the Escape Character Register S2 sets the ASCII value in decimal of the escape character. The default value (decimal 43) is equivalent to the ASCII character '+'. You can change this register to any value from 0 to 255. Values greater than 127 disable the escape feature. Register S3 : Value of the Carriage Return Character Register S3 sets the ASCII value in decimal of the carriage return character (End-Of-Line). The default value is 13. You can change it to any ASCII value between 0 and 127. Register S4 : Value of the Line Feed Character Register S4 sets the ASCII value in decimal of the line feed character. The default value is 10. You can change it to any ASCII value between 0 and 127. If you do not want to receive a line feed character, you can change the value in this register to a null character, but you cannot disable line feed characters. Register S5 : Value of the Backspace Character Register S5 sets the ASCII value in decimal of the backspace character. This character is the character created by pressing BACKSPACE key and the characters echo to host are BACKSPACE, SPACE, BACKSPACE ( i.e. move the cursor to the left ). The default value is 8. You can change it to any ASCII value between 0 and 32, or 127. Note: Do not set the value of the backspace character between 33 and 126. Register S6 : Dial Tone Wait Time Register S6 sets the time to wait for dial tone before dialing the first digit in a Dial command when using the X0, X1 or X3 responses. The default time is 6 seconds, although you can change it to any value between 2 and 255 seconds. This feature is convenient when it takes longer than 2 seconds to obtain a dial tone. Register S7 : Remote Carrier Signal Wait Time Register S7 decides how many seconds to wait for a remote modem's carrier signal before hanging up. The default value is 45 seconds. You can change it to a value between 1 and 255 seconds. Register S7 also controls the time-out of the W command. Register S8 : Pause Time for Comma Register S8 decides how many seconds to pause for each comma ( , ) encountered in a Dial command line. You usually use the comma when dialing through a PBX or other special telephone services to wait for an outside telephone line. The default value is 2 seconds, although you can change it to a value between 0 and 255 seconds. An alternative to changing this register is to include more than one comma in your command line. Register S9 : Carrier Detect Response Time Register S9 sets the time the remote modem's carrier signal must be present for the local modem to recognize it. This feature ensures that your modem does not mistake a busy signal, ring, or voice for the carrier signal. The value of this register is in tenths of a second. The default value is 600 ms , although you can change it from 1 to 255. For example, entering a value 13 means that the remote modem's carrier signal must be present for 1.3 seconds for the local modem to recognize it. Setting this value higher increases the chances the modem will not mistakenly identify the carrier signal. Register S10 : Carrier Loss Time Register S10 sets the time between the loss of a remote modem's carrier signal and when the local modem disconnects. This allows the remote modem's carrier signal to momentarily disappear from the telephone line. The value of this register is in tenths of a second. The default value is 1.4 seconds, although you can change it from 1 to 255. You may want to set this value higher if you have a noisy telephone line that might interfere with the remote modem's carrier signal. If you want your modem to ignore the Carrier Detect status and act as if the remote modem's carrier signal is always present, set the value to 255. Register S11 : Touch Tone Dialing Duration Register S11 controls the speed of the Touch Tone (DTMF) dialing. You can change the value from 50 to 255 ms. The default value will be 95 ms which sets a dialing rate of 5.26 digits per second. Increasing the value to 255 slows the dialing rate to 1.9 digits per second. Note : Register S11 has no effect on pulse dialing, which is fixed at 10 pulses per second. Register S12 : Escape Guard Time Register S12 controls the escape guard time ( i.e. the time delay required after you enter the escape characters). The guard time prevents your modem from misinterpreting data as the escape sequence. This value is designated in measurements of 20 ms. The default value is 50 ( which is equivalent to one second), although you can change it to between 0 (0 seconds) to 255 (5.1 seconds). Register S14 : Bit-mapped Register Bit-mapped register S14 lets you control modem echo, responses, dialing method, and the originate or answer mode. Bit Function 0 = x Undefined 1 = 0 Do not echo command (E0) 1 Echo command (E1) default 2 = 0 Responses appear (Q0) default 1 Responses do not appear (Q1) 3 = 0 Numeric responses (V0) 1 Verbose (Verbal) Responses (V1) default 4 = x Undefined 5 = 0 Use touch-tone dialing method (T) default 1 Use pulse dialing method (P) 6 = x Undefined 7 = 0 Answer incoming calls (A) 1 Originate calls (D) default Register S16 : Modem Tests Bit-mapped register S16 displays the modem tests status. Bit Function 0 = 0 Local analog loop back test off (&T0) default 1 Local analog loop back test on (&T1) 1 = x Undefined Register S18 : Duration of Modem Test Register S18 sets the amount of time for the modem tests. The tests can run from 1 to 255 seconds, depending on the value in this register. This register has a default value of 0, which turns off the timer and tests will run until manually terminated. Register S21 : Bit-mapped Register Bit-mapped register S21 lets you control certain data communication control signals. Bit Function 0,1 = x Undefined 2 = x Undefined 3,4= 0 Modem ignores the DTR signal (&D0) 1 Modem enters command mode after ON-to-OFF DTR transition (&D1) 2 Modem hangs up after ON-to-OFF DTR transition (&D2) default 3 Modem resets after ON-to-OFF DTR transition (&D3) 5 = 0 CD signal always on (&C0) 1 CD signal on when a remote carrier signal is present (&C1) default 6 = x Undefined 7 = 0 Long space disconnect turned off (Y0) default. 1 Long space disconnect turned on (Y1) Register S22 : Bit-mapped Register Bit-mapped register S22 lets you control internal speaker and the modem responses. Bit Function 0,1= 0 Speaker volume off (L0) 1 Low speaker volume (L1) 2 Medium speaker volume (L2) default 3 Loud speaker volume (L3) 2,3= 0 Speaker off (M0) 1 Speaker on until carrier detected (M1) default 2 Speaker always on (M2) 3 Speaker on until carrier detected but off during dialing (M3) 4,5,6=0 Hayes"! Smartmodem compatibility (X0) 4 Include CONNECT XXX responses (X1) 5 Same as 4 plus dial tone detection (X2) 6 Same as 4 plus BUSY response and blind dialing (X3) 7 Same as 6 plus dial tone detection (X4) default 7 = 0 US make/break ratio (&P0) default 1 UK and Hong Kong make/break ratio (&P1) Register S23 : Bit-mapped Register Bit Function 1,2,3= 0 Use 0-300bps DTE data rate 2 Use 1200bps DTE data rate 3 Use 2400bps DTE data rate 4 Use 4800bps DTE data rate 5 Use 9600bps DTE data rate 6 Use 19200bps DTE data rate 7 Use 38400bps or above DTE data rate 4,5= 0 Use even parity 1 Use none parity 2 Use odd parity 3 Use mark parity 6,7= 0 Turn off guard tone (&G0) default 1 Turn off guard tone (&G1) 2 Use 1800 HZ guard tone (&G2) Register S25 : Data Terminal Ready Delay When Modem is on-line, it will ignore a Data Terminal Ready signal lasting less than the value of this register. In this mode, the values for this register are 0 to 255 in hundredths of a second, and the default value is 0.05 seconds. If you will be entering synchronous mode after dialing asynchronously, this register determines how long the modem waits before looking for the Data Terminal Ready signal. This lets you detach the asynchronous terminal and connect a synchronous terminal while remaining in the Data Mode. In this mode, the values for this register are from 0 to 255 seconds and the default value is 5. Register S26 : Request To Send-to-Clear To Send Delay This register affects synchronous operation only and applies only when you are using the &R0 command. This register determines how long the modem waits to turn on the Clear To Send signal after a Request To Send OFF-to-ON transition in 10 ms increment. The default value is 1, although this register accepts values from 0 to 255. Register S30: Value of the voice inactivity timer S30 = 0 Voice inactivity timer off (default) S30 = 1 - 255 This is the period of time (in sec), which if expired causes the modem to hang up the telephone line if it is offhook and no data has passed during the period. When there is an inactivity time out with #CLS=8, the modem always forces #CLS=0 and #BDR=0. Register S36 : V.42 negotiation fallback Register S36 defines the type of connection attempted by the modem and the action to take if the attempt fails: Bit Value Function 2,1,0 = 0 Modem hangs up 1 Same as 5 2 Reserved 3 Same as 7 4 Modem tries to connect using V.42 Alternative Protocol (compatible with MNP levels 2 - 5 ). If handshaking fails, modem hangs up. 5 Modem tries to connect using V.42 Alternative Protocol compatible with MNP levels 2 - 5 ). If handshaking fails, modem tries to connect using a standard asynchronous connection. 6 Reserved. 7 Modem tries to connect using V.42 Alternative Protocol (compatible with MNP levels 2 - 5 ). If handshaking fails, modem tries to connect using a standard asynchronous connection and automatic speed buffering -- default. Register S46 : Protocol selection Register S46 defines the protocol selections specified for future negotiation. Value Function 136 LAP-M only 138 LAP-M with adaptive data compression default Register S82 : Break handling Register S82 specifies the break signal method used during V.42 applications. The break type to be used depends on the user application. Value Function 3 Expedited break signaling, regardless of its sequence in data sent and received by each modem. Data integrity maintained both ahead of and after the break. 7 Destructive break signaling, regardless of its sequence in data sent and received by each modem. Data not being processed by each modem at time of break is discarded. 128 In sequence break signaling as data is sent and received. Data integrity is maintained both ahead of and after the break. default. Register S95 : Negotiation message options < 32 Disable V.42 extended response 32 Enable V.42 extended response Register S97 : Energy detection threshold This register can use in Call Progress Mode (CPM) mode, for dial tone detect threshold. The default value is 2. This register determine the detection threshold for Call Progress (CPM) tones. The default value is 2. Chapter 4: Troubleshooting Data communication involves many variables. Some can be easy corrected, such as the settings in the application software, the modem configuration. Some are hard to correct, such as the local loop from the central office to the modem line connection. If your modem does not work properly, in most cases, the problem is due to the incorrect settings, This chapter expains some communications software settings and describes troubleshooting procedures that will help you isolate problems with the modem. Software Settings Since the modem is compatible with the Hayes "AT" command set, almost all software applications can be used with the modem. The configuration settings of the modem and the protocol you use must be compatible with those of the remote modem. Otherwise the problems will arises in connection with the remote modem or in transferring data. Settings that commonly cause problems include the parity, character length, stop bit setting and the minimal speed settings. These must be the same settings with the remote modem. Otherwise the data transferred will not be readable or error. In addition, the modem COM port address settings and the IRQ settings, you enter in your application must be correct, or the application software will e unable to detect and communicate with the modem. Troubleshooting Procedures If you have problem using the modem, the troubleshooting procedures described in this section may be able to help you identify the source of the problem.. Turn off and on of your system power and start the application software. Is there a warning message from the application software? If there is warning message shown up, check the COM address and IRQ settings of the application software are the same as those for modem or not. For Windows 95 and NT, check the modem property to make sure the modem COM address and the IRQ. For the DOS/ Windows 3.x, use COMSET program to check the modem COM address and the IRQ. Why does application software is not perform what you expect it to do? Place computer in the terminal mode, and issue "AT&FZ" carriage return twice. If OK is the response, for the second time, your configuration profile is not proper for the application software. Consult the AT command section to change to the applicable one. Why does modem transfer speed would not up to 33600 bit per second? Place computer in the terminal mode, and issue "AT&FZ" carriage return and "ATDT" carriage return. The connection is made, and the speed is the best you can get for the following possible causes: The remote modem is configured as its connection speed. The local line loop is only good to connect up to that speed. How to determine modem is function properly or not? The modem dials, but not transfer data Unusual characters appear on the screen. The receive message is partially lost. An abnormal disconnection occurs. Start the terminal mode, select 115200 DTE speed, type "AT&FZ", "AT&T1", let the modem go into local test mode, type several characters, determine those characters is same as you typed or not. If it is, your modem is good. If they are not what you typed, power down the system and try again. If characters is what you typed, you modem is function good. To exit the local test mode, wait 1 second, type +++, wait another second, type AT&T0, ATH, both should response with OK. Characters typed are not display. Characters typed are displayed twice. Turn the system off and on. Go to terminal mode, issue "AT&FZ". The response should be OK. The modem does not answer incoming calls automatically. Type ATS0? and the response should not be 0. If it is, the auto answer function is disabled. To turn it back on, type ATS0=1. The modem will not dial out. Use a telephone and insert the jack into the modem PHONE jack, lift the receiver. If there is no tone, the line connection is need to be checked. If there is a tone, but not normal dial tone, turn system off and on, and try again. The modem dials, but not connect. 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