HP Color LaserJet CM1410 Series, HP Color LaserJet CP1520 Series, and HP LaserJet M1530 Series
Install Notes

Edition 1, 9/2010

 

 

CONTENTS

I. INTRODUCTION
II. INSTALLATION INSTRUCTIONS
III. LATE-BREAKING INFORMATION
IV. TECHNICAL ASSISTANCE
V. LEGAL STATEMENTS

 

I. INTRODUCTION

PURPOSE OF THIS DOCUMENT

This file provides specific installation, compatibility, and troubleshooting information. For additional information about product and driver features, see the product user guide and the online help that is included with each software component.

SUPPORTED OPERATING SYSTEMS

The CD that ships with your product includes software for the following operating systems:

Windows® XP 32-bit (Service Pack 2 and higher)

Windows Vista® 32-bit and 64-bit

Windows 7 32-bit and 64-bit

Windows Server 2003 32-bit (Service Pack 3)

Windows Server 2008 32-bit and 64-bit

The following operating systems support the recommended software components:

Windows XP 32-bit (Service Pack 2 and higher)

Windows Vista 32-bit and 64-bit

Windows 7 32-bit and 64-bit

The recommended software includes the following components:

HP LaserJet Help and Learn Center

HP LaserJet Toolbox

HP LaserJet PCL 6 print driver

HP Web Registration

HP LaserJet Scan Application (multifunction products only)

HP LaserJet Send Fax Application (multifunction products only)

HP LaserJet Fax Setup Utility (multifunction products only)

HP LaserJet Fax Driver (multifunction products only)

NOTE: The minimum software may be installed instead of the recommended by choosing “Click here for more install options” on the Software to Install screen.

The following operating systems support only the minimum software components:

Windows Server 2003 32-bit (Service Pack 3)

Windows Server 2008 32-bit and 64-bit

The minimum software includes the following components:

HP LaserJet PCL 6 print driver

HP LaserJet Scan Application (multifunction products only)

HP LaserJet Send Fax Application (multifunction products only)

HP LaserJet Fax Setup Utility (multifunction products only)

HP LaserJet Fax Driver (multifunction products only)

For information and printer drivers for Linux, go to the following Web site:
www.hp.com/go/linux

For information and printer drivers for UNIX®, go to the following Web site:
www.hp.com/go/jetdirectunix_software

OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS

The Windows CD-ROM has software for IBM-compatible computer systems. For more information about a particular driver or software component, see its associated online help.

Drivers

A driver is software that allows software applications to access product features. Typically, you should install drivers for each product. The printing-system software CD-ROM that came with your device includes the following Windows drivers:

HP PCL6 print driver for the supported operating systems listed above

HP WIA Scan driver that includes TWAIN compatibility.

Software Applications

HP ToolboxFX

HP LaserJet Help and Learn Center (provides access to the product user guide and troubleshooting information)

Uninstaller

Additional drivers might be available from your Hewlett-Packard distributor or from online sources. See the "Technical Assistance" section of this document or the product user guide for more information about obtaining drivers and other HP software.

HP ToolboxFX

The printing system software includes HP ToolboxFX software. HP ToolboxFX provides product status information such as toner and paper levels as well as pop-up alert messages when the product requires attention. You can also use HP ToolboxFX to configure the product settings.

HP Help and Learn Center

The HP Help and Learn Center is installed with the recommended software set and provides access to product documentation and help. To view the product documentation without installing the recommended software, insert the CD-ROM into the CD-ROM drive. When the installer screen appears, click the documentation button on the left side of the screen.

Uninstaller

The Uninstaller allows you to remove Windows HP printing system components. See the "Uninstaller" section for instructions.

II. INSTALLATION INSTRUCTIONS

The CD-ROM setup or installation software detects the version and language of the operating system that you are running.

INSTALLING SOFTWARE

Note: Administrator privileges are required to install the printing system.

Note: For USB installations DO NOT plug the USB cable into the computer and product until instructed to do so by the software.

Quit all programs.

Insert the CD-ROM.

If the HP printing system installer program has not started after 30 seconds, complete steps 4 through 6.

Click Start and then select Computer or My Computer from the right hand Start menu.

Browse to the root directory on the CD-ROM drive.

Double click the AUTORUN.EXE file.

Click the Install button to start the software installation.

Follow the onscreen instructions to complete the software installation.

UNINSTALLER

The uninstall utility is available if the recommended or minimum software has been installed. The Uninstaller removes the HP printing system software components.

From the Start menu, select All Programs, and then click HP. If you have more than one HP product, choose the specific product and then click Uninstall from the program group.

Follow the onscreen instructions to complete the software uninstall.

III. LATE-BREAKING INFORMATION

KNOWN ISSUES AND WORKAROUNDS

General

The SNMP Community Name can be set in HP ToolboxFX or the embedded Web server. If the Community Name is changed to something other than "public", network scanning stops working.

Firewall software can interfere with the HP software installer. Disable the firewall before starting a network installation or the product might not be detected.

Certain high-speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation problems or communication problems between the device and HP software. It is recommended that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.

Functionality is limited on systems that only meet minimum system requirements. Many images and videos require a system that meets the recommended system requirements for acceptable performance and reliability.

If the product is not detected during software installation, check the following:

 
Verify that your cable is USB 2.0 high-speed compliant.

 
Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP product, and insert the other end into the back of the computer.

 
Verify that the product is turned on. The product will not be discovered by the software if the power is off.

 
Ensure that your USB cable is no more than 5 m (16.4 ft) in length.

 
Verify that the USB port is enabled. Some computers ship with disabled USB ports.

Upgrading Windows

HP recommends that you uninstall HP products before upgrading to a newer supported version of Windows. For example, when upgrading from Windows Vista to Windows 7, uninstall your HP product using the Uninstaller program provided in the HP program group (see the Uninstaller section), and then upgrade to the new operating system. After the operating system upgrade is complete, reinstall your HP product using the latest software available at HP.com

IV. TECHNICAL ASSISTANCE

For customer support information, see the user guide or the support flyer that was in the box, or call your local authorized HP dealer.

You can also browse to the following URL(s) for online technical support:

HP Color LaserJet CM1410 Series technical support - www.hp.com/support/CM1410series

HP Color LaserJet CP1520 Series technical support - www.hp.com/support/ljcp1520series

HP LaserJet M1530 Series technical support - www.hp.com/support/ljm1530series

V. LEGAL STATEMENTS

TRADEMARK NOTICES

Adobe®, Acrobat®, and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated.

ENERGY STAR® and the ENERGY STAR® mark are registered U.S. marks.

Microsoft®, Windows®, Windows Vista®, and Windows® XP are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of the Open Group.

WARRANTY AND COPYRIGHT

Warranty

See the product user guide for complete warranty and support information.

Copyright

© 2010 Copyright Hewlett-Packard Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.