Pegas.usB Version: 2.80 Release Date: June 19, 2000 (C) 1998-2000 Smart Link Ltd. ============================= This document contains release notes and other information about this product. Information in this document is the most current available. For your convenience, print a copy of this file and keep it with your user manual. ------------------------ How to Use This Document ------------------------ To view README.TXT on screen in Windows Notepad, maximize the Notepad window. To print README.TXT, open it in Windows Write, Microsoft Word, or another word processor. Then select the entire document and format the text in 10-point Courier before printing. This file (README.TXT) contains: -------- Contents -------- 1) Quick Start 2) How to verify installation 3) Uninstall procedure 4) Update procedure 5) Country selection 6) Known issues 7) Troubleshooting -------------- 1. Quick Start -------------- Important notes: 1) This version of Pegas.usB is compatible only with Microsoft Windows 98. 2) If Pegas.usB is already installed in your system and you want to re-install new version, first uninstall Pegas.usB (See Uninstall Procedure), and only then proceed to install new version. To install Pegas.usB for the first time: ------------------------------------------- a) Plug in the Pegas.usB modem into a USB port. b) Windows98 will instantly detect the USB modem will start software installation. c) When requested, point to the Pegas.usB install diskette in the floppy drive or CD-ROM drive. d) Pegas.usB drivers will be installed. ----------------------------- 2. How to verify installation ----------------------------- To verify that Pegas.usB is installed correctly, follow these steps: a) In Control Panel - Modems: check for the presence of your USB modem. To Check that Pegas.usB is working properly: a) Create a configuration (Direct to port or modem) of Hyper Terminal. b) Run Hyper Terminal. Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. Dial any accessible phone number, and see that that phone rings. Dial to another modem (ATDTxxx or via the dial button of the TAPI interface) and see that a modem session is established. If you have successfully connected, then Pegas.usB has been successfully installed. ---------------------- 3. Uninstall Procedure ---------------------- a) Go to Control Panel / Add/Remove Programs b) Select "Uninstall Pegas.usB Modem" c) Click on Add/Remove Button d) A confirmation window appears. Click "OK" to proceed. e) Pegas.usB drivers will be uninstalled. f) You may un-plug the Pegas.usB from the USB port. ------------------- 4. Update Procedure ------------------- To update your Pegas.usB drivers, uninstall previous drivers (see above procedure) and RESTART your system. PLUGGING THE MODEM OUT AND BACK IN IS NOT ENOUGH! When the system detects the modem and asks for disk, press "Browse" and select the updated Pegas.usB diskette in the floppy drive or Pegas.usB CD-ROM in the CD-ROM drive. New Pegas.usB drivers will be installed. -------------------- 5. Country Selection -------------------- To change the country setting, follow these steps: a) Click "Start > Settings > Control Panel > Modem Country Selection". b) Select the required country from the list. c) Click "Ok". To verify the change has taken effect: a) Open HyperTerminal and select your modem b) Type "ATI7" c) Verify that the correct country name is displayed --------------- 6. Known issues --------------- 6.1 If you have MSPhone program installed under Windows 98, you MUST uninstall it BEFORE you install the modem driver. Microsoft does not support MSPhone application anymore, as you can see on the following web page: http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP 6.2 When some systems get into "sleep mode" and an incoming call is received by the modem, the modem answers but the screen stays blank. This behavior is dependent on the BIOS and not on the modem. Some BIOS vendors choose to let the modem answer, but leave the screen blank. 6.3 The version of Hyperterminal that ships with Windows 98 has a known bug: When the system is in "sleep mode" and Hyperterminal is waiting for a call, the system hangs up upon the incoming ring. Workaround: Use Hyperterminal Private Edition, available from the Hilgraeve web site at: http://www.hilgraeve.com. 6.4 The version of Hyperterminal that ships with Windows 98 has a known bug, which causes a page fault in MSVCRT.DLL when using Hyperterminal. Woraround: use Hyperterminal Private Edition, available from the Hilgraeve web site at: http://www.hilgraeve.com. 6.5 The NetZero dialer tends to cause the computer to freeze sometimes and causes some programs such as "Zcast" to close. This behavior was duplicated with other reference modems as well, so it is not caused by the Pegas.usB modem. 6.6 When using the following applications/online services, select the appropriate modem name from the following modem list: * AOL (America Online) - "Hayes Compatible (Default)" * Juno - "Generic 33600 modem". * BitWare - "Rockwell based voice modem" ------------------ 7. Troubleshooting ------------------ If your modem does not work as expected: 7.1 If ERROR, NO DIALTONE or a similar message is received: (a) Check whether Pegas.usB is connected to the line. (b) Use a telephone handset to make sure that the line is active and that there is a dial tone. (c) Check to see if the line is a PBX line or a direct analog phone line. You may need to dial 9, before the actual desired telephone number (i.e. ATDT9,123-4567). If, after dialing 9, the modem still cannot detect the PBX dialtone, try typing ATX3 before dialing. NOTE that PBX lines typically can only support V.34 rates (33,600 bps, 28,800 bps, ...) and NOT V.90 rates (49,333 bps, 50,666 bps, ...). 7.2 If dialer application (i.e. Hyperterminal) does not detect modem: (a) Check whether HyperTerminal is configured to the right port. You can find the Pegas.usB COM port number in Control Panel/Modems/Properties. If not, press disconnect and change the port that the dialer is accessing. -------------------- All trademarks are property of their respective owners.