ASUSTeK TECHNICAL SUPPORT REQUEST FORM DATE: ============================================================================= ORIGINATOR DESCRIPTION ----------------------------------------------------------------------------- COMPANY NAME : CONTACT NAME: PHONE (AREA) : FAX # (AREA): EMAIL ADDRESS: ----------------------------------------------------------------------------- HARDWARE DESCRIPTION ----------------------------------------------------------------------------- MOTHERBOARD : REVISION #: BIOS:#401A0- CPU BRAND : SPEED(MHz): DRAM BRAND : SPEED(ns) : SIZE(MB): CACHE BRAND : SPEED(ns) : SIZE(KB): HARD DISK : MODEL NAME: SIZE(MB): CDROM BRAND : MODEL NAME: BACKUP BRAND : MODEL NAME: SIZE(MB): OTHER STORAGE: MODEL NAME: SIZE(MB): ----------------------------------------------------------------------------- ADD-IN CARD DESCRIPTION (MODEL NAME/VENDOR) ----------------------------------------------------------------------------- (E)ISA SLOT 1: (E)ISA SLOT 2: (E)ISA SLOT 3: (E)ISA SLOT 4: PCI SLOT 1: PCI SLOT 2: PCI SLOT 3: PCI SLOT 4: PCI SLOT 5: ----------------------------------------------------------------------------- SOFTWARE DESCRIPTION ----------------------------------------------------------------------------- OPERATING SYSTEM: APPLICATION SOFTWARE: DEVICE DRIVERS: ----------------------------------------------------------------------------- PROBLEM DESCRIPTION (WHAT PROBLEMS AND UNDER WHAT SITUATIONS) -----------------------------------------------------------------------------